Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide xvii
Permanently Changing the Port a CIM Extension Uses (UNIX Only). . . . . . . . . . . . . . . . . . . . . . 388
Configuring UNIX CIM Extensions to Run Behind Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Volume Names from Ambiguous Automounts Are Not Displayed . . . . . . . . . . . . . . . . . . . . . . . 393
Installing the Software Security Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Installing the Certificate by Using Microsoft Internet Explorer 6.0. . . . . . . . . . . . . . . . . . . . . 394
Changing the Security Certificate to Match the Name of the Server . . . . . . . . . . . . . . . . . . . 394
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
and Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Troubleshooting Discovery and Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Troubleshooting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Unable to discover Emulex host bus adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications . . . 397
Configuring E-mail Notification for Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . 398
Increasing the Time-out Period and Number of Retries for Switches in Progress . . . . . . . . . . . 398
“Connection to the Database Server Failed” Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
An Element is Not Listed on the Discovery Data Collection Page . . . . . . . . . . . . . . . . . . . . . 400
DCOM Unable to Communicate with Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Duplicate Listings/Logs for Brocade Switches in Same Fabric . . . . . . . . . . . . . . . . . . . . . . . 401
Duplicate listings: Targets tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Duplicate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Duplicate entries for the same element on the Discovery Data Collection page . . . . . . . . . . . 402
Element Logs Authentication Errors During Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
EMC Device Masking Database Does Not Appear in Topology (AIX Only). . . . . . . . . . . . . . 402
Management Server Does Not Discover Another Management Server's Database . . . . . . . . . 402
Microsoft Exchange Drive Shown as a Local Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Unable to Discover Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Nonexistent Oracle Instance Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Requirements for Discovering Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Do Not Run Overlapping Discovery Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
"This storage system uses unsupported firmware.
ManagementClassName: class_name" Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Troubleshooting Topology Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
About the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Undiscovered Hosts Display as Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Solaris Machines Appear to Have Extra QLogic HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
No Stitching for Brocade Switches with Firmware 3.2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Link Between a Brocade Switch and a Host Disappears from the Topology . . . . . . . . . . . . . . 407
Incorrect Topology Sometimes Displayed for CNT Switches . . . . . . . . . . . . . . . . . . . . . . . . 408
Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration . . . . . . . . 408
A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly . . . . . . . . . . 408
Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error”
During Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems . . . . . . . . . . . . . . . 408
Unable to Monitor McDATA Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Unable to Detect a Host Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Navigation Tab Displays Removed Drives as Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Unable to Obtain Information from a CLARiiON Storage System . . . . . . . . . . . . . . . . . . . . . 409