Installation Manual

Troubleshooting382
“SEVERE: OUI-10029...” Message
The installation wizard lets you specify an installation location for Oracle 10g. If you specify a
location that is being used by another program or if you specify the Oracle DVD drive, Oracle
displays the following message:
SEVERE: OUI-10029: You have specified a non-empty directory to install this
product. It is recommended to specify either an empty or a non-existent
directory. You may, however, choose to ignore this message if the directory
contains Operating System generated files or subdirectories like lost+found
If you see this message, contact customer support. Engineering has found this message to indicate
the installation of your Oracle database may have failed.
Brocade API Switches Displaying Stale Data
All Brocade API switches are placed in quarantine after you upgrade to Build 6.0. This means
previous data is preserved but you can no longer update the data using Discovery Data Collection.
Therefore, data such as topology, zoning information will be stale until you migrate to Brocade
SMI-A. See ”Discovering Brocade Switches” on page 116
SIM Connector Fails to Install for Single–Server Configurations
The installation for the SIM Connector fails when the password for SIM_MANAGER is not set to
quake. When Oracle is upgraded from 9i to 10g as part of the upgrade, the password for the
SIM_MANAGER database account is reset to the default value which is quake. You must use the
mxpassword command in HP SIM to reset the SIM_MANAGER password:
• Microsoft Windows: Enter the following at the command prompt:
C:\> mxpassword -m -x MxDBUserPassword=mynewPass
where mynewPass is your new password for the Oracle database.
• Linux: Enter the following at the command prompt:
[/opt/mx/bin]# ./mxpassword -m -x MxDBUserPassword=mynewPass
where mynewPass is your new password for the Oracle database.
“Reverse Lookup Failed” Message (Windows only)
If you do not have DNS installed on a server, you are shown the following “Reverse Lookup Failed”
message in the Verify System Requirements screen of the Storage Essentials for Windows
installation wizard:
Figure 28 Reverse Lookup Failed
This error message is displayed when the Storage Essentials installation wizard can not detect the
fully qualified domain name assigned to the server. You will need to provide the fully qualified
domain name manually: