Installation Manual

Troubleshooting394
• Changing the Security Certificate to Match the Name of the Server, page 394
Installing the Certificate by Using Microsoft Internet Explorer 6.0
1. Access the management server by typing the following:
https://machinename
where machinename is the name of the management server.
2. When the security alert message appears, click OK.
3. When you are told there is a problem with the site's security certificate, click View Certificate.
4. When you are shown the certificate information, click the Install Certificate button at the bottom
of the screen.
5. When you are shown the Certificate Import Wizard, click Next to continue the installation
process.
6. Select one of the following:
• Automatically select the certificate store based on the type of certificate - This option places
the certificate automatically in the appropriate location.
• Place all certificates in the following store - This option lets you pick the store where the
certificate will be stored.
7. Click Finish.
8. When you are asked if you want to install the certificate, click Yes.
Changing the Security Certificate to Match the Name of the Server
If your users are shown a Security Alert window with the following message, you might want to
modify the security certificate so users feel more comfortable with installing the certificate:
The name of the security certificate is invalid or does not match the
name of the site.
You can change the security certificate so that users receive the following message instead:
The security certificate has a valid name matching the name of the page
you are trying to view.
When you change the certificate, you must use the generateAppiqKeystore program to delete the
original certificate, and then use the generateAppiqKeystore program to create a new certificate
and to copy the new certificate to the management server.
Windows
To change the certificate on Windows:
1. Go to the %MGR_DIST%\Tools directory.
2. To delete the original certificate, enter the following at the command prompt:
%MGR_DIST%
\Tools> generateAppiqKeystore.bat del
The original certificate is deleted.