Installation Manual

Troubleshooting406
*The CIM extension for Microsoft Windows enhances Windows Management Instrumentation
(WMI) so that it can gather information from host bus adapters and make the information available
to the management server.
The host appears managed,
but it is not connected to the
switch.
There is a problem with
Discovery Data Collection from
the host.
If the steps provided do not
work, see ”Link Between a
Brocade Switch and a Host
Disappears from the Topology”
on page 407.
Try Discovery Data Collection
again.
1.
The element appears
discovered, but a connected
switch does not appear.
The switch has not been
discovered.
Try discovering the switch
again.
See ”Discovering Elements” on
page 113.
1.
When discovering a
Windows-based host, the
correct IP address is entered,
but the host does not appear in
the topology.
The following can be seen on
the host:
• In Windows Event Manager
the WinMgmt.exe process
is not running. This process
starts WMI.*
• In the Windows Event Log,
DCOM error messages are
shown.
An invalid user account was
entered
Enter a valid user account that
has administrative privileges so
it can start WMI.
Table 30 Troubleshooting Discovery and Discovery Data Collection (continued)
Scenario Description What to do