Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide 407
IMPORTANT: One way to determine what is happening is to look at the log messages during
discovery and getting element details. See ”Viewing Log Messages” on page 161 for more
information.
Undiscovered Hosts Display as Storage Systems
On rare occasions, the management server displays undiscovered hosts as storage systems in
System Manager. To resolve this issue, provide the host’s world wide name (WWN) as described
in the following steps:
1. Determine the host’s WWN. This information is available on the IEEE Standards Association
web site at http://standards.ieee.org/regauth/oui/oui.txt
.
2. Select Options > Storage Essentials > Manage Product Health, and then click Advanced in the
Disk Space tree.
3. Click Show Default Properties at the bottom of the page.
4. Copy the following property:
#hostPortWWNs=
5. Return to the Advanced page.
6. Paste the copied text into the Custom Properties box.
7. Uncomment the hostPortWWNs property by removing the hash mark (#) in front of
hostPortWWNs.
8. Enter the host’s WWN in hexadecimal format. Multiple WWNs can be entered as a
comma-separated list. For example:
hostPortWWNs=00-01-C9,00-01-C8
9. Click Save.
Solaris Machines Appear to Have Extra QLogic HBAs
Solaris machines using Fibre Channel drives internally will always appear to have extra QLogic
HBAs. After discovering a Solaris machine, internal fiber channel drives will show an extra QLogic
adapter on the host adapters page.
No Stitching for Brocade Switches with Firmware 3.2.0
Stitching does not appear for hosts attached to Brocade switches running firmware 3.2.0. There is
no stitching when the PID format is 0. The port setting must be the same for all Brocade switches in
the fabric, or the fabric will become segmented. The PID format should be set to 1 for all Brocade
switches running firmware later than 2.6.0 and 3.0. The PID=0 setting is a legacy Port ID format
that does not support the numbers of ports beyond 16.
Link Between a Brocade Switch and a Host Disappears from the Topology
If a link that used to work between a Brocade switch and a host disappears from the topology, you
may need to rediscover the Brocade switch and the host. Also, confirm that both are online and
there are no network connection issues. As a last resort, you may need to reboot the switch. In