Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide 409
McDATA switch, other management servers and third-party software are not able to communicate
with the switch using SWAPI.
Use Enterprise Fabric Connectivity (EFC) Manager to communicate with the McDATA switch. EFC
Manager versions 7.0 and later can communicate with the management server and the switch. This
configuration lets multiple instances of the management server or other clients contact EFC
Manager, which in turn provides information about the switch. To communicate with the EFC
Manager, discover the McDATA switches as described in ”Discovering Switches, Storage Systems,
NAS Devices, and Tape Libraries” on page 105.
IMPORTANT: EFC Manager uses the SWAPI connection, preventing other third-party software
from contacting the switch.
Unable to Detect a Host Bus Adapter
The software is unable to detect a host bus adapter if you install its driver before you have
completed installing the Solaris operating system for the first time, for example, if you installed the
HBA drives too early when you used JumpStart to install Solaris. The best way to install the HBA
driver is to install it after Solaris has been installed and is running.
Navigation Tab Displays Removed Drives as Disk Drives
If you remove an internal disk from a Solaris host and do not enter the cfgadm command, the
Navigation tab displays the empty slot as DiskDrives_XXXXX after getting element details. The
cfgadmn command makes the software realize the drive has been removed. See the
documentation that shipped with the Solaris operating system for more information about the
cfgadm command.
Unable to Obtain Information from a CLARiiON Storage System
If you are having difficulty obtaining topology information or element details from a CLARiiON
storage system, the NaviCLI might have timed out because the service processor is under a heavy
load. The management server uses the NaviCLI to communicate with the CLARiiON storage system.
This situation has been seen in the field when the service processor is running more than 35,000
IOs per second.
Try obtaining Discovery Data Collection from a CLARiiON storage system when the service
processor is not under such a heavy load.
Discovery Fails Too Slowly for a Nonexistent IP Address
If you enter a nonexistent IP address, the management server times out by default after 20 seconds
on Windows or three minutes and 45 seconds on Unix systems. If you want to shorten the time-out
period, modify the cimom.CimXmlClientHttpConnectTimeout property as described in this
section.