Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide 411
1. Select Options > Storage Essentials > Manage Product Health, and then click Advanced in the
Disk Space tree.
2. Click Show Default Properties at the bottom of the page.
3. Copy cimom.mcData.swapiThrottle=200.
4. Return to the Advanced page.
5. Paste the copied text into the Custom Properties box.
6. Make your changes in the Custom Properties box by changing the value of
cimom.mcData.swapiThrottle. For example, the default is 200 ms. To change the value
to 800 ms, change the xxx value to 800, as shown in the following example:
cimom.mcData.swapiThrottle=800
NOTE: If you want no delay, change the value to 0 for 0 milliseconds. The maximum delay
you can have is 1,000 milliseconds (cimom.mcData.swapiThrottle=1000),
7. When you are done, click Save.
Re-establishing Communication with EFCM
To re-establish communication with EFCM, perform the following steps:
1. To check the status of the connection, click the Test button on the Discovery Setup screen. If the
McDATA provider reports that it can connect to EFCM, the connection has been restored. A
provider is a component of the management server that is used to gather information about an
element. In this case, the McDATA provider gathers information about McDATA switches for the
management server. To ensure the management server does not have corrupt data as a result of
the loss of communication, perform Discovery Data Collection to obtain the latest information
from the element.
2. If the ping to EFCM fails, there is a network problem that must be resolved. Once network
connectivity is restored, click the Test button to verify the McDATA provider can communicate
with EFCM, then do a Discovery Data Collection.
3. If the Test button results from the management server indicate that it still cannot communicate
with EFCM, wait approximately three minutes for the lost SWAPI connection to time out, and
then click the Test button again. If this works, do a Discovery Data Collection.
4. If the Test button results continue to indicate a lost connection after three minutes, perform the
following steps to restore the connection. Note that these steps involve restarting services on the
EFCM server. Any other applications using SWAPI to communicate with EFCM are affected by
these actions.
a. Open the EFCM client. Make sure that the EFCM is still actively managing at least one
switch. If there are no switches under management, you will not be able to connect to this
EFCM.
b. On the EFCM server, stop and restart the Bridge Agent service. Repeat Steps 1 through 3. If
the connection is still down, proceed to Step c.
c. On the EFCM server, stop and restart the EFCM services. On Windows, use the McDATA
EFCM Manager options in the Start > Programs menu. Repeat Step 1 through 3. If the
connection is still down, proceed to Step d.