Systems Insight Manager 7.
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Table of Contents I Introduction...............................................................................................13 1 About this document.............................................................................17 User Guide.......................................................................................................................17 HP SIM User Guide layout..................................................................................................17 2 Product overview.....
5 WMI Mapper Proxy .............................................................................43 6 Discovery............................................................................................45 Recommended discovery tasks.............................................................................................45 Options on the Discovery page............................................................................................46 Discovery credentials.......................................
Example of setting system properties for multiple systems.........................................................68 13 Event management..............................................................................69 Event management configuration.........................................................................................69 Example - Creating a paging task based on e-mail notification................................................70 Examples of e-mail pages....................................
Creating custom tools through the HP SIM CLI......................................................................102 Creating a custom SSA tool..........................................................................................102 Example Web launch tool............................................................................................104 Example MSA tool......................................................................................................
Password warnings......................................................................................................120 Browser session...........................................................................................................121 Internet Explorer zones.................................................................................................121 System link format.......................................................................................................
24 Storage integration using SMI-S..........................................................143 About storage systems......................................................................................................143 Storage integration using SNMP........................................................................................143 Storage events.................................................................................................................144 Storage inventory details...........
Viewing the audit log.......................................................................................................157 Example audit log............................................................................................................157 Log content.....................................................................................................................158 27 HP Version Control and HP SIM..........................................................
HP Insight Control power management....................................................................................186 Insight Control virtual machine management............................................................................187 HP Smart Update Manager...................................................................................................187 Systems Insight Manager.......................................................................................................
E Default system tasks................................................................................209 Biweekly Data Collection.......................................................................................................210 System Identification..............................................................................................................210 Old Noisy Events..................................................................................................................
List of Tables 2-1 3-1 12-1 12-2 12-3 14-1 14-2 17-1 22-1 23-1 23-2 23-3 25-1 25-2 25-3 25-4 28-1 B-1 F-1 F-2 F-3 F-4 H-1 H-2 H-3 H-4 H-5 H-6 H-7 H-8 H-9 H-10 H-11 H-12 H-13 H-14 I-1 12 Status types.....................................................................................................................20 CRA Task Results information.............................................................................................35 Health status types.................................................
Part I Introduction 13
Table of Contents 1 About this document.................................................................................17 User Guide............................................................................................................................17 HP SIM User Guide layout.......................................................................................................17 2 Product overview......................................................................................
1 About this document User Guide HP Systems Insight Manager provides this user guide to help you understand management features. HP SIM User Guide layout • Introduction Describes the features, basic concepts, and using the graphical user interface (GUI) in HP SIM. • Setting up HP SIM Describes how to set up HP SIM by explaining requirements for systems to be managed by HP SIM, credentials, discovery, automatic event handling, and users and authorizations.
2 Product overview HP SIM features • Automatic discovery Automatically discovers and identifies systems attached to the network. Use discovery filters to prevent discovery of unwanted system types. • Health monitoring Colored status icons enable you to see at a glance the operational health of your systems, and quickly drill down to find the failing component if any are not ok. • Fault management and event handling HP SIM provides proactive notification of actual or impending component failure alerts.
Status info The following status icons are used in the status list columns to show status on different aspects of the managed systems. For example, the MP column displays the status icon of the management processor if the system has a management processor board installed.
events on any system collection, such as Security Events on All Servers or Security Events on My FinancialServers. Conversely, you can choose a system collection, and view any set of events on those systems. For example, you can easily select My FinancialServers and look at All Events, Sign-in Events, Security Events, or any other event collection as it applies to that collection of systems.
Automatically signing in You can sign in to HP SIM using the same account with which you are logged in on your desktop, bypassing the HP SIM sign-in page. If user groups are configured for HP SIM, membership in these groups is accepted and treated the same as if you manually signed in. Configuring the CMS • • • HP SIM must be running on a Windows CMS that is a member of a Windows domain. The browsing system must be a member of the same domain.
Firefox must be configured with a list of sites (for example, the CMS) where automatic sign-in can be performed, and should be restricted to local intranet sites. This list can be configured by entering about:config in the Firefox address bar. From the list of Preference Names, select network.negotiate-auth.trusted-uris and either double-click or right-click, and select Modify. Here, you can specify a comma-separated list of URLs or domains, enter the list of URLs used to access HP SIM.
alarm is received, the panel expands to show the alarm. You can enlarge the panel by clicking the Open in new window icon ( ) to display a separate large window that you can resize and view from across a room without sitting at the HP SIM terminal. 3. Search panel The search feature enables you to search for matches by system name and common system attributes. You can also perform an advanced search for matches based on selected criteria.
Part II Setting up HP SIM 25
Table of Contents 3 Setting up managed systems......................................................................29 Configure or Repair Agents......................................................................................................29 Setting up Windows servers to be managed by HP SIM...............................................................29 Setting up HP-UX servers to be managed by HP SIM...................................................................
3 Setting up managed systems Setting up managed systems involves installing the required Management Agents software and configuring the supported protocols to communicate with the HP SIM software. Configure or Repair Agents Managed systems must be able to communicate status to the HP Systems Insight Manager CMS in order to launch commands to the managed systems. To configure the managed systems to communicate with the CMS, you must configure common configurations and trust relationships.
3. 4. 5. 6. 7. Select Install Linux PSP or ESX Agents to install Linux PSP and ESX Agents which are a collection of SNMP agents used by HP SIM to gather information from managed systems and send traps to HP SIM. Select Install WBEM / WMI Provider (HP Insight Management WBEM Provider) for Windows to install WBEM or WMI providers on Windows managed systems. Select Install SNMP Agent (Insight Management Advisor) for Windows to install the SNMP agent on Windows managed systems.
NOTE: The Step 3: Configure or Repair Settings page changes to show the configuration options available with the installed plug-ins. 11. Configure the target systems by selecting one of the following options: • Configure WBEM / WMI. This section enables you to configure the target Linux, Windows, or HP-UX system to send WBEM indications or events to HP SIM.
NOTE: If you configure only HP-UX systems with default SNMP installations, you do not need to set this option. HP-UX enables read by default (get-community-name is set to public by default on HP-UX systems). NOTE: If you select this option, the Read Only community string is added to the target systems. If the target system is SuSE Linux or Microsoft Windows 2003, the managed systems do not always enable SNMP communication between themselves and a remote host.
NOTE: For this option to work, the user name and password provided in Step 4: Enter credentials must be an administrative level account. For Linux or HP-UX targets, it must be the root account and password. — Each user has to be authenticated on the managed system NOTE: If you do not want all users that have sign-in access to HP SIM to run the tool and you would like to control which users need to have access, this option is more secure.
NOTE: Do not set this option if you have Insight Management Agents 7.2 or later installed. NOTE: If the remote system is running HP-UX, this option is not executed on the remote system because it is not applicable on HP-UX systems. If you are configuring only HP-UX target systems, you do not need to set this option. If you select this option, you must complete the following steps: a. b. • In the Password field, enter the new administrator password.
14. Click Run Now or click Schedule to run this task at a later time. The Task Results page appears. If the Management HTTP Server is installed on target systems, the login credentials are updated in the Management HTTP Server password file. As with other HP SIM tools, you can configure the Configure or Repair Agents tool to run on a schedule or manually. Only one instance of Configure or Repair Agents tool can run at a time. The Configure or Repair Agents tool can update multiple target systems.
Setting up HP-UX servers to be managed by HP SIM Procedure 3-5 Setting up HP-UX managed systems 1. Understand the basic managed system software for HP-UX. For HP-UX, the following software, shown with minimum recommended versions, is required for essential HP SIM functionality to operate. This software is installed by default as part of the latest HP-UX 11i v2 and 11i V3 operating environments, but it might need to be installed or updated on HP-UX 11i v1 or older HP-UX 11i v2 environments.
Manually setting up an HP-UX managed system Although chapters 4-7 explain how to finish configuring managed systems from the HP SIM GUI, this section describes how to perform some of these same steps from the command line for HP-UX systems. You do need to first supply credentials and discover the systems, as described in Chapter 4 Chapter 4 “Credentials” and Chapter 6 Chapter 6 “Discovery”. Then you can do the following actions from the command line, if desired.
2. Verify that SysFaultMgmt provider is installed. Depending on the System Fault Manager configuration, run the following: cimprovider –lm SFMProviderModule The EMSWrapperProvider appears. or cimprovider –ls The EMSWrapperProvider appears. NOTE: For more information regarding System Fault Manager, see HP System Fault Management Diagnostics. 3. From the CMS: To subscribe to WBEM Events, you must have root access.
Installing and configuring SSH Procedure 3-8 Installing and configuring SSH on a Linux system 1. Verify that SSH is installed on the managed system: rpm -qa | grep ssh If SSH is not installed, see your Linux provider for information about installing SSH. 2. On the CMS, copy the SSH-generated public key from the CMS to the managed system, and place it in the authorized keys file of the execute-as user (root or administrator).
6. If the HP Server Management Drivers and Agents daemons are installed on your system, start them: /etc/init.
4 Credentials In HP SIM, credentials are used to enable the CMS to communicate with managed systems, through WBEM, WS-MAN, SSH, and SNMP. However, the Sign-in credential is used unless you configure the other protocols. The Sign-in credential is protocol independent and can be tied to systems through the discovery credential. In HP SIM, there are three different types of credentials: • System credentials Credentials used by identification to access managed systems.
username="root" username="root" username="root" username="root" username="euploid\administrator" Y
5 WMI Mapper Proxy Windows systems use a variation on the WBEM management protocol called WMI. For HP SIM to communicate with Windows systems, the WBEM protocol it uses must be converted to the WMI protocol and vice versa. This is the function of the WMI Mapper Proxy. This proxy is typically installed on the same system as HP SIM when HP SIM is installed on a Windows system.
6 Discovery Discovery is the process of finding systems in the management domain so that they can be managed from the CMS by HP SIM. HP SIM can automatically discover and identify systems attached to the network using information from management protocols such as SNMP, WMI, WBEM, SSH, and SSL. Create discovery tasks to limit discovery to specific network segments or IP address ranges, or to control the frequency that each task runs. Use discovery filters to prevent discovery of unwanted system types.
NOTE: If discovery tasks are run out of order, errors are likely. Typical errors due to running discovery tasks in an improper order include: • Association errors For example, a server not associated with a management processor or virtual machine not associated with a virtual machine host.
This set will be saved as the working credentials for that system. You can configure more than one set of credentials for each discovery task, but it is suggested that you keep it to a small number (less than 5) for best performance. If possible, group systems with similar credentials into the same discovery task.
2. Discover the Virtual Center first to which the ESXi 5.0 Host is registered. Make sure Virtual Center credentials are properly entered for the Virtual Center and the node has the subtype set as “Virtual Center”. If a node is Virtual Center, provide the Virtual Center credentials: a. b. 3. From the System Page→Edit System Credentials select all the credential and click the Edit Credential button. Select Show Advanced Credentials, select the VME tab and provide the vCenter credentials.
7 Manage Communications Use the Manage Communications feature to troubleshoot communication problems between the CMS and targeted systems. For each failed communication function, troubleshooting information is available. You can reconfigure communication settings, launch agents, and push certificates to target systems.
of HP SIM to test that events appear in HP SIM in the Event list or All Event User Interface for the selected system.. You can also send test WBEM indications from some HP-UX version by running the following procedure: Procedure 7-1 Sending WBEM indications From an HP-UX system 1. From the HP-UX managed system, run /ect/opt/resmon/lbin/send_test_event monitor name . For example, /etc/opt/resmon/lbin/send_test_event disk_em. Possible monitor names: • • • • • • • 2.
8 Automatic event handling Automatic event handling enables you to define an action that HP SIM performs when an event is received. Users who want to access this feature must have administrative rights. NOTE: Automatic Event Handling events older than 24 hours are filtered out from AEH tasks. • Managing Tasks Enables you to view definitions, copy tasks, edit tasks, view task results, disable or enable tasks, or delete existing Automatic Event Handling tasks.
Example automatic event handling tasks HP SIM ships with three example automatic event handling tasks that are disabled by default. When the Automatic Event Handling - Manage Tasks page appears, you can select one of the example tasks and click View Definition. 52 • example - all desktop information events This task is triggered when an informational event is received from the discovered desktop systems, and this task clears the event.
9 Users and Authorizations HP SIM enables you to configure authorizations for specific users or user groups. Authorizations give the user access to view and manage systems. Each authorization specifies a user or user group, a toolbox, and a system or system group. The specific set of tools that can be run on a system is specified in the assigned toolbox. You must plan which systems each user will manage and which specific set of tools each user is authorized to execute on managed systems.
10 Managed environment The Managed Environment feature enables you to select the operating systems that you will manage. There are four options: Windows, Linux, HP-UX, and Other. The selections made here configure HP SIM to hide collections, tools, and reports for operating systems you do not manage. NOTE: These settings can be changed at any time, and the hidden collections, tools, and reports can be made visible again.
Part III HP SIM basic features 57
Table of Contents 11 Basic and advanced searches...................................................................61 Basic search..........................................................................................................................61 Advanced search....................................................................................................................61 Hierarchical displays......................................................................................................
Managing with tasks...............................................................................................................81 Viewing results.......................................................................................................................82 Example - Device ping.............................................................................................................
11 Basic and advanced searches Basic search The Search feature enables you to quickly retrieve details about a system using its name or common system attributes. For example, you could search for a system name, IP address, or a word such as server, HP-UX, or storage. The search field only allows the following characters: letters, numbers, tilde (~), dash (-), period (.), underscore (_), apostrophe ('), and space.
View When you click View, the results of the search appear below the search frame. This functionality enables you to preview the results of the search before saving it, or to run a search without saving it. Searching for tools The Tool Search feature provides a quick way to search and filter textually, based on tool names, tool locations in the HP SIM cascading menu structure, and tool descriptions. For additional information, see the HP SIM online help.
12 Monitoring systems Viewing system collections In HP SIM monitoring systems involves HP SIM polling Insight Management Advisor or firmware on the managed systems to retrieve status information, and then displays this information as status icons. There are several types of status that can be displayed, such as Health Status (HW), Software Versioning Status (SW), or Management Processor status (MP). Other status icons might be added by plug-ins to HP SIM.
status. Computer system status is determined by information collected live through the WBEM protocol and the information provided by the WMI provider. You can access Property pages in the following ways: — — • From the System Page on the System tab, click Properties. The Property pages appear for the target system. Select Tools→System Information→Properties, select the target system, and click Run now. The Property pages display for the target system.
Table 12-1 Health status types (continued) Status icon Status type Description Disabled The system is suspended, which enables a system to be excluded from status polling, identification, data collection, and automatic event handling.
and in the status details that appear when you mouseover the health status column on the System Page. The following statuses are available: Table 12-3 WBEM operational status Status icon Status type Description Non-recoverable error, lost communication HP SIM can no longer communicate with the element. • Nonrecoverable indicates that the element has failed, and recovery is not possible. • Lost communication indicates that the element was previously discovered but is currently unreachable.
NOTE: Clusters that contain cluster members cannot be deleted. To delete a cluster with its cluster members, select the All Systems collection in the System and Event Collections panel. Then, select the cluster and all of its members, and then click Delete. • Print cluster collection view • Customize the view order. Click Print to print the collection results.
by HP SIM as a unique database record with the first field of each section representing the record's header. The System Site Information section uses Site name as the header, and Customer Contact uses Contact's first name and Contact's last name as the header. You must be aware, when entering information in these sections, that certain properties are tied to the Site name and Contact's first name / last name fields.
13 Event management Events are typically sent to the CMS from agents running on the managed systems. However, some events are generated directly from the CMS itself. Managed systems must be configured to send events to the CMS. After the CMS receives the event, if it passes the filters, any actions configured to happen upon its receipt are run, and the event is stored in the HP SIM database for later viewing.
Example - Creating a paging task based on e-mail notification You can set up a notification task to forward an e-mail to a cell phone (for example, Short Message Service (SMS)) or other paging interface applications, whenever the CMS receives a Critical, Major, or Minor event. IMPORTANT: When using time filters, you can use on-call style e-mails or pages. If you want one person to be notified during business hours and another at night, create two different tasks and set the time filter appropriately.
16. Click Next. The Review summary page appears. 17. Click Finish to create the new task. Examples of e-mail pages Automatic Event Handling enables you to send a system's home page URL in an e-mail address if that system has a home page. If the system does not have a home page, then Automatic Event Handling sends a URL that points to the HP SIM System Page of the system on the current CMS. NOTE: You • • • The URL specified in an e-mail message appears only if the format is set to standard.
Subject: System A: Storage System side panel is removed (Ver. 3): Pager SMS Format E-mail testing System A, Storage System side panel is removed (Ver. 3),Status: sidePanelRemoved Example of an HTML page From: Doe, John Sent: Wednesday, April 28, 2004 5:04 PM To: Doe, Jane Cc: Smith, Jim; Jones, Beth Subject: qaunit1: Storage System side panel is removed (Ver. 3): HTML Format E-mail testing Where quanit1 is the system name.
5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. In the third selection box (value selection), the available values for a given criteria or comparison combination are given. Select Critical. (Optional) Click View to view the search results. Click Save As Collection to save the event collection. In the Name field, enter a name for the collection, such as Critical Events.
e. In the Encoding field, select from the following formats: • Western European (ISO-8859-1) • Unicode (UTF-8) • Japanese (ISO-2022-JP) • Japanese (Shift_JIS) • Japanese (EUC-JP) • S-Chinese (GB18030) • T-Chinese (Big5) • Korean (EUC-KR) 28. Click Next. The Step 4, Select time filter page appears. 29. Select the Use time filter box if you want to use time filters, and then select an option from the dropdown list. Click Manage Filters if you want to set user defined filters. 30. Click Next.
17. In the Name field, enter a name for the system collection, such as Delete Cleared Server Events_system. 18. To create and schedule the task, select Options→Events→Delete Events. The Delete Events page appears. 19. Select the Delete Cleared Server Events collection from the dropdown list 20. Click Apply. 21. Now click Add system filter to add the system collection. 22. Select the system collection created in step 17, select "Delete Cleared Server Events_system" itself. 23. Click Apply. 24.
14 Reporting in HP SIM Standard reports Standard reports are shipped with HP SIM. The reports are based on common user scenarios and do not need any additional configuration or enablement. These reports are installed, configured, and available for use as soon as HP SIM is installed and configured. Standard reports are tied to existing systems collections in HP SIM, for instance, All Systems or All Servers. Report results appear based on logged in user authorization of systems.
NOTE: You must be signed in to HP SIM with administrative rights or operator rights to copy report configurations. If you are not signed in with administrative or operator rights, the copy option is not available. • New Enables you to create a new report and add it to HP SIM reports. This option is only available for HP SIM. You can save the report configuration for future use or generate a one-time report. • Edit HP SIM enables you to edit existing report configurations.
Table 14-2 Reports by Product buttons Name Description New Creates a new report. Edit Edits a selected report. Only enabled for user created/defined reports under HP SIM. Remains disabled for Predefined reports. Run Report Executes a report. Email Report Enables users to email a report. Delete Deletes a selected report. Only user created/defined reports can be deleted. Predefined reports Predefined Reports are shipped with HP SIM. The reports are based on common user scenarios.
• X-axis The X-axis is available for a bar or line chart. • Y-axis The Y-axis is available for a bar or line chart. The Include Table option allows the selection of the column fields and order to be displayed in the table of the generated report. You can save the report configuration for future use or generate a one-time report. Editing Enhanced reports Only custom reports can be edited. The details from the opened report are pre-populated in the text fields.
15 HP SIM tools Target selection Targets are systems that a tool acts upon. Targets can be single systems, collections, or groups of systems that are chosen just for the task at hand. You can select the targets either before or after selecting the tool. You can verify and modify the selection using the task wizard. After the targets are verified, they appear in the title area of the tool. NOTE: Some tools cannot work on multiple systems.
Task information is available by selecting one of the following: • • Tasks & Logs→View All Scheduled Tasks Tasks & Logs→View Task Results HP SIM provides system-delivered (default) tasks. These tasks can be disabled or have their schedules modified but they cannot be removed or reassigned to another user. HP SIM requires these tasks (for example, Data Collection) to provide a complete picture of the systems being monitored.
Part IV HP SIM advanced features 83
Table of Contents 16 Collections in HP SIM..............................................................................89 Collections in HP SIM..............................................................................................................89 Types of collections............................................................................................................90 Other customization features................................................................................................
Hyper Text Transfer Protocol Secure (HTTPS)........................................................................117 Secure Task Execution (STE) and Single Sign-On (SSO).........................................................117 Distributed Task Facility (DTF).............................................................................................117 WBEM...........................................................................................................................118 LDAP.................
Overview........................................................................................................................130 System Information...........................................................................................................130 Contract.........................................................................................................................130 Warranty..............................................................................................................
25 Managing MSCS clusters......................................................................151 MSCS status.........................................................................................................................151 Cluster fields...................................................................................................................152 Node fields.....................................................................................................................
16 Collections in HP SIM Collections in HP SIM Systems and events are grouped into collections based on information from the HP SIM database. After a collection is defined, you can display the results or associate the collection with a task. You can also save an edited or unedited collection as a collection with another name. You can use collections to organize large numbers of systems into smaller, more meaningful groupings.
• Run a system search and save the search criteria as the attributes defining a collection. Saving a collection from the Advanced Search page For more information on saving collections, see the Systems Insight Manager online help. Types of collections • By member When you create a collection, you can select exactly which specific systems or collections you want to include. From the, Customize Collections page, click New. The New Collection section appears. Select Choose members individually.
Because collections by attribute use a database query, collections that are complex take more system resources every time they are accessed. Keeping collections simple minimizes performance impact. • Combination collections Combination collections enable you to bind together a system collection and an event collection and to reuse and recombine system and event collections that you have created. NOTE: There are two kinds of combination collections.
set properties on members of these collections. Setting properties on systems that might not be part of the collection in the future would be of very limited value. • Edit Any collection can be edited. However, collections cannot change type. For example, you can change the criteria for a collection that is defined by attribute, but you cannot change the collection type so the collection is a collection by member or a combination collection.
There are two instances of SystemC in the view of the hierarchy because CollectionC is the same throughout the application. Any place that CollectionC is referenced, it will always contain the same systems. However, SystemD appears only under CollectionB. CollectionB and Copy of CollectionB are distinct and independent collections. • Move Move enables you to easily move a collection exactly where you want it in the hierarchy.
a certain collection, and that collection is made not visible, then the task will not run on that collection. You can change the visibility setting at any time. — Status Displayed property You can set the Status Displayed property to enable you to easily view the aggregate status of a particular collection in the System and Event Collections panel. You can set this property only on individual systems or on collections by attribute, for example, the lowest displaying collection aggregate status.
but they can also be displayed as icons or a tree. Collections by members default to a tree view, but they can also be displayed as icons or a table. Special types of system collections default to picture views or special consoles. You can change the default view using this property.
17 HP SIM custom tools General concepts Custom tools are tools that can be created by the user to run on the CMS or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
Table 17-1 Tool types Name Description Single-system-aware command tool OR Remote Tool in the An SSA tool executes on a selected target and is only GUI aware of the target system environment. In executing an SSA tool, the HP SIM Distributed Task Facility (DTF) of the CMS uses SSH to send one or more files to the target system, which then executes the tool. An example of an SSA tool would be a tool that wraps a common Unix command such as ls. cat, or cp.
• • 5, Critical 100, Informational NOTICEQUERYNAME. The collection name based on how the notice was generated. This value can say one of the following: • • • This system or event meets the following search criteria: +QueryName; This system or event now meets the following search criteria: +QueryName; This system or event no longer meets the following search criteria: +QueryName; DEVICENAME. The name of the system that caused the notice. DEVICEIPADDRESSCOUNT.
IF, RELATEDDEVICECOUNT = 2 Then, RELATEDDEVICEIP0=111.111.111.111 RELATEDDEVICEIP1=222.222.222.222 RELATIONSHIP%d. The relationship string with the associated system, and %d is the iteration number. For example: IF, RELATEDDEVICECOUNT = 2 Then, RELATIONSHIP0=ServerToEnclosure RELATIONSHIP1=VMGuestToVMHost Custom tool menu placement To place custom tools in the following menu locations, use a string in the form base|submenu|subsubmenu.
NOTE: When using the %i parameter, the current selection index (1, 2, 3, and so on) is substituted for this parameter during the substitution process. If the end of the repetition clause is reached and no %z parameter is encountered, the selection index and current election are automatically incremented to avoid an infinite loop during the substitution phase. In the above example, if there were two selected target systems, the expanded URL string would look like this: https://deploy.hp.
Delete Use to delete a tool. Deleting a tool removes it from the Manage Custom Tools page and from the system. If a tool is dependent on a task, an alert appears with the list of tasks associated with the tool. For information custom tool definition files details, see Appendix H “Custom tool definition files”. Creating custom tools through the HP SIM CLI HP SIM includes a CLI that allows manual control of HP SIM functions. This manual control enables you to create your own customized tools.
define the tool for HP SIM and the user (the description and comments will be displayed in the GUI window for that particular tool). 5. Enter the execute-as-user element with the value of Administrator to define the user whose permissions are allowed on the target node. After entering the execute-as-user element, the TDEF should display as follows: 6. The include-filter element specifies which hardware and/or operating system filters will be applied.
The fully composed TDEF for a SSA copy tool to deploy the HP Security Patch to a managed node and then execute, should display as follows: 10. Save the file. HP recommends using a file name that indicates its function, in this case,DeployHPSecurityPatchv.1.xml Make sure that the file name ends with the .XML extension. Note that file names on Linux and HP-UX operating systems are case-sensitive.
NOTE: In the previous example, hostname.domain should be replaced with the FQDN of where the WebJetAdmin tool is running. For more information about specific web launch tool requirements and attributes, see “WLA-specific attributes”. For more information about parameterized strings, see “Parameterized strings”. Example MSA tool The MSA tool executes on the CMS and is functional with multiple targets. The process executes once, and then is passed to all targets selected.
NOTE: When the XWindows tool is launched, the system running the browser must be running an XWindows server for the tool's GUI to be visible. For more information about specific MSA tool requirements and attributes, see “MSA-specific attributes”. Example Enabling Remote Desktop tool Remote Desktop is a Microsoft feature that enables you to remotely access any Windows 2003 server.
Adding a TDEF to HP SIM After you create a custom TDEF, to function, you must add it into HP SIM. Add a TDEF to HP SIM using the mxtool -a command, as described in the following procedures: Procedure 17-2 Adding a TDEF to HP SIM 1. At a terminal or command line prompt, type mxtool -a -f . NOTE: For more information about mxtool command parameters, see “mxtool command parameters”. 2. To use the web launch tool previously created, type: mxtool -a -f /tools/webjetadmin.
NOTE: If a task or task results are tied to a tool, by default the tool cannot be removed. The -x force option is used in this case. Modifying a TDEF Modifying a TDEF allows users to customize the XML to align with their business. Each TDEF included can be modified to fit with each customers business needs. To modify a TDEF to execute as a different user, perform the following steps: Procedure 17-4 Modifying a TDEF 1. Modify the Windows HP SIM tools to use the new user account as follows: a.
18 Federated Search Select Reports→Federated Search.... Federated Search is a web-based HP SIM plug-in that enables you to search quickly across a number of Systems Insight Manager CMS systems. Federated Search finds systems using basic system criteria such as name, system type, subtype, and operating system. The search tool can also search software inventory information to find, for example, firmware versions across all Windows systems.
NOTE: Any time communication with a secondary CMS is initiated, the certificate returned must already be installed. 4. Configure the remote CMS. The main CMSs SSL certificate is exported to the secondary CMS, and the secondary CMS is configured to trust the main CMS. To have this configuration performed, you must provide credentials for a full-rights HP Systems Insight Manager user on the secondary CMS. The credentials supplied are used for this one transaction and are not permanently stored.
19 CMS reconfigure tools The CMS reconfigure tools feature provides a set of commands that enable you to quickly make common reconfiguration changes to HP SIM. NOTE: In case of Domain Configuration and Remote DB, update the Logon Credentials for the DB Services with current (new) Domain User Password Manually.
Reconfiguring the CMS password The mxreconfig —m password command prompts you for a new password and changes the credentials configured and used by HP SIM. The mxreconfig –m password command realigns the HP SIM service account credentials with the operating system password after the operating system password is changed by other operating system tools.
system after the operating system host name and/or IP address has changed. For example, this command could be used after renaming the server on which HP SIM is installed. The • • • • • host command does the following: Stops all installed HP SIM partner services. Changes the references to the CMS name used by HP SIM. Changes the CMS primary IP address. Creates a new CMS certificate. starts all installed HP SIM partner services.
2. Enter the following, and then press Enter. $ mxreconfig -m dbauth -a 3. Enter the new password when prompted, and then press Enter. Additional steps to change database authorizations for IO and HP Operations Orchestration: 1. Update the gwlmdb.properties file be executing the following command from the command line: vseinitconfig -1 2. 3. Open a Windows command prompt and navigate to ..\Program Files\HP\Operations Orchestration\Central\tools. Execute change-db-props.
• • Modifies the HP SIM configuration files and ODBC data source to reflect the new SQL server name. Restarts all installed HP SIM partner services. To change the database associated with the CMS, perform the following: Procedure 19-5 Changing the database associated with the CMS 1. 2. Open a command prompt on the CMS and navigate to the install directory of HP SIM. Enter the following and then press Enter. > mxreconfig -m sqlredirect -s 3.
20 Understanding HP SIM security This chapter provides an overview of the security features available in the HP SIM framework. HP SIM runs on a CMS and communicates with managed systems using various protocols. You can browse to the CMS or directly to the managed system. Securing communication Secure Sockets Layer (SSL) SSL is an industry-standard protocol for securing communications across the Internet.
In HP SIM, the Privilege Elevation feature enables tools to be run against HP-UX, Linux, and ESX managed systems by first signing in as a non-root user, and then requesting privilege elevation to run root-level tools. This can be configured under Options→Security→Privilege Elevation. WBEM All WBEM access is over HTTPS for security. HP SIM is configured with a user name and password for WBEM agent access. Using SSL, HP SIM can optionally authenticate the managed system using its SSL certificate.
enabled managed systems do not support the 2,048-bit key length. For those systems the default 1,024-bit SSO key must be used. The certificate chosen for SSO, either the main certificate or the SSO default certificate, will be used for all the managed systems selected for SSO.
Passwords Passwords configured on the HP SIM System Credentials and Global Credentials pages are stored in the database encrypted using 128-bit Blowfish. These passwords can be further managed using the CLI command mxnodesecurity. A few passwords might be stored in a file on the CMS that are also encrypted using the same 128-bit Blowfish key. These passwords can be managed using the mxpassword command.
• Host name mismatch> If the name in the certificate does not match the name in the browser, you might get this warning. This can be resolved by browsing using the system's name as it appears in the certificate, for example, marketing1.ca.hp.com or marketing1. The HP SIM certificate supports multiple names to help alleviate this problem. See the “System link format” section below for information on changing the format of names created in links by HP SIM.
Operating-system dependencies User accounts and authentication HP SIM accounts are authenticated against the CMS host operating system. Any operating system features that affect user authentication affect signing into HP SIM. The operating system of the CMS can implement a lock-out policy to disable an account after a specified number of invalid sign in attempts. Additionally, an account can be manually disabled in the Microsoft Windows domain.
HP SIM database Access to the database server should be restricted to protect HP SIM data. Specify appropriate non-blank passwords for all database accounts, including the system administrator (sa) account for SQL Server. Changes to the operating data, such as authorizations, tasks, and collection information, can affect the operation of HP SIM.
• • • • • links or resources that have arrived from unauthorized sites when a valid HP SIM session is running on browsers. Configure firewalls to allow desired ports and protocols Review lockdown versus ease of use After configuring the CMS and managed systems, run discovery on the CMS User account policies (password, lockout, and so on) must be configured and enforced by your environment. CMS must be configured on the local intranet.
CAUTION: Establishing the trust by certificate for HP SMH enables any HP SIM user to gain administrative access to the HP SMH hosts. This enables the HP SIM user to execute any command remotely on the HP SMH host. How to: lockdown versus ease of use on Windows systems Moderate The Insight Management Agents should be configured to trust by certificate. This requires distributing the HP SIM certificate, which includes the public key, to all the managed systems.
Procedure 20-1 Setting security to strong 1. Generate certificates from your certificate server for each managed system and the HP SIM system. To do this, first generate a certificate signing request (CSR) from the various systems. This generates a PKCS#7 file. This file should then be taken to the certificate server and signed, and then the resulting file (generally a PKCS#10 response) should be imported into the each managed system and the HP SIM system.
21 Privilege elevation Privilege elevation enables users without root privileges to run tools requiring root privileges on HP-UX, Linux, and VMware ESX managed systems. To use this feature with HP SIM, a privilege elevation utility such as su, sudo, or Powerbroker must be installed on the managed system.
22 Contract and warranty The Contract and Warranty Status is available when you have a Windows CMS, and the HP Insight Remote Support Pack is installed. You can view Contract and Warranty status updates for HP systems that have contract and warranty data collection enabled. Click the Contract and Warranty Status icon to view the Contract and Warranty Details page for the system.
or automatically collected by HP SIM during identification, contract and warranty data will not be collected. • Monthly contract and warranty collection This task collects contract and warranty data every month. If the required system properties are not entered for a system or automatically collected by HP SIM during identification, contract and warranty data will not be collected.
The contract start and end date is listed for each contract item along with the following information: • Status — — — — — — — The possible values are: A: Active F: The start date is in the future X: Expired E: There is no end date I: The agreement is informal. This status might mean that the agreement is not finalized. B: Delivery blocked C: Cancelled • Service Level The level of service specified in the offer.
B: Delivery blocked C: Cancelled — Service Level The level of service specified in the warranty. This includes the amount of time HP has to react to an issue, the time to resolution for a set of issues, and the type of response HP will use to react to an issue. — Deliverables A description of services offered with this warranty, for example, onsite support or parts and materials.
23 License Manager License Manager enables you to view and manage product licenses within the HP SIM user interface. To access additional information about Updates, Upgrades, and Technical support, contact your HP services or HP partner representative or access the IT Resource Center (ETC) at www.itrc.hp.com.
NOTE: The new management processor license collection is supported on management processor and management processor devices. Deployment is supported on management processor and management processors with newer firmware versions. In some instances, licenses are managed and controlled by the licensed system (remote licensing). In this case, License Manager provides the facility to collect and deploy licenses to those systems.
Table 23-2 License types (continued) License Type Description Demo (seats and time) Offers full, unlimited functionality for a limited time and a specific number of seats. The license determines the number of days the key enables the product to function. The days begin counting from the day of first use. The key can permit more than one instance of the product to run. Demo keys can authorize up to 255 seats for up to 255 days. Demo (time) Offers full, unlimited functionality for a limited time.
Table 23-3 License types reported by management processor products (continued) License Type Description Permanent Offers full, unlimited functionality. Demo (time) Offers full, unlimited functionality for a limited time. The license determines the number of days the key allows the product to function. The days begin counting from the day of first use. The key can permit more than one instance of the product to run. Demo keys can authorize use for up to 65,535 days.
License Collection Results table System Name. The names of the systems where the task was executed. Key. The license keys received from the target systems. Each key retrieved from a system is on a separate line. Some products have more than one license key. License details are contained in the key, and each key might enable more than one product. 3 Product. The name of the product associated with the use of this key. 4 Response Status. The status of the request for license data for the selected system.
NOTE: This displays if the system is of a different type such as; a switch, a printer, a cluster, a complex, or a system not running a Windows OS. K. Cannot collect keys stored on this node. HP SIM host and specified system must be running Microsoft Windows. NOTE: This happens when, for example CMS or a remote system is not running a Windows variant operating system. L. License Manager does not know how to assign licenses for this product. License Manager has no information about this product.
• management processor console and then insert the new license (directly or using License Manger). However, Integrity MP does replace a demo key with a permanent license. If a permanent key is already present, Integrity MP displays a message such as License already Installed. An assigned license cannot be unassigned from one management processor and assigned to another management processor.
5 Days Max The maximum number of days the licenses can be used. 6 Back 7 Add Licenses Now Returns to the Add License page. Adds the keys to the database. Assigning or Applying Licenses page 1 System Name 2 Serial Number A number the licensing product chooses to identify remote systems. (Check product information for specific details). 3 Unique Identifier A unique string that further identifies a system.
License unlicensed systems (optional) page 1 System license status duration license. Displays the status of system licenses, such as Not licensed, or assigned 2 System selected to be licensed assigned to it. 3 Licenses currently available 4 License selected A license is selected to be assigned to system 15.148.233.1. 5 Apply license Applies the selected license to the selected system. System Name 15.146.233.
24 Storage integration using SMI-S About storage systems Storage systems are SAN-attached Fibre Channel disk arrays, switches, tape libraries, or hosts (with Fibre Channel host bus adapters). HP SIM uses WBEM SMI-S providers to discover and collect data from storage systems. To view the latest information about HP SIM device support and for information about obtaining and installing SMI-S providers, see http://www.hp.com/go/hpsim/ providers .
IMPORTANT: To discover an XP P9500 array, you can either discover it with a CVAE server or discover it with embedded SMI-S. Do not use both methods of discovery together because there are chances for Data collection and WBEM subscriptions to fail. Storage events With HP SIM, administrators can monitor inventory and configure and manage hardware resources and the system software that affects the systems. HP SIM provides the administrator with a complete overview of the hardware status.
— — Disk details Servers being serviced by this system Introduction to SMI-S for HP SIM The Storage Management Initiative Specification (SMI-S) is a Storage Networking Industry Association (SNIA) standard that enables interoperable management for storage networks and storage devices. HP SIM uses this standard to discover and manage the storage systems it supports.
SMI-S implementation SMI-S is implemented with the following components: • • CIM server (called a CIMOM), that monitors WBEM requests (CIM operations over HTTP) from a CIM client, and responds to those requests. CIM provider, that communicates to a particular type of managed resource (for example, HP MSA arrays), provides the CIMOM with information about the managed resource.
For Command View SDM Procedure 24-1 Configuring SNMP trap destination on Windows NT 4.0 on the Command View server 1. Select Start→Settings→Control Panel→Network→Services→SNMP Service. The SNMP Service Properties dialog box appears. 2. 3. 4. 5. Click Traps. Enter a community name, such as public. Click Add. At the bottom of the dialog box, click Add. The SNMP Service Configuration dialog box appears. 6. Enter the host name or IP address of the enterprise management station, and then click Add.
Loading the HSV MIB on the CMS for EVA Procedure 24-4 Loading the HSV MIB on the CMS for EVA 1. 2. 3. On a Windows operating system, go to a command prompt. Navigate to \Program Files\HP\System Insight manager\mibs directory. Run mxmib -a cpqhsv110v3.cfg. Discovery To discover an XP P9500 array, you can either discover it with a CVAE server or discover it with embedded SMI-s. Do not use both methods of discovery together because there are chances for Data collection and WBEM subscriptions to fail.
Procedure 24-6 Viewing storage system collections 1. 2. In the System and Event Collections panel, expand Systems, Shared, Systems by Type, and Storage Systems. Select one of the following: • All Storage Systems • All Storage Hosts • All Storage Switches • All Storage Arrays • All Tape Libraries The system table view page for that collection appears. Viewing individual storage systems Procedure 24-7 Viewing individual storage systems 1. 2. 3.
Viewing storage array capacity HP SIM enables you to view capacity details for either a single storage array or all arrays. Viewing storage capacity for all arrays To view storage capacity for all arrays, run the Storage Device Capacity-All Storage Arrays report. Viewing storage capacity for a single array NOTE: Capacity information is not available for passively managed storage arrays. Procedure 24-8 Viewing storage capacity for a single array 1. 150 2.
25 Managing MSCS clusters Cluster Monitor is a core component of HP SIM, and adds the ability to monitor and manage multi-node clusters. Cluster Monitor also manages multiple cluster platforms in a heterogeneous environment. Procedure 25-1 Managing clusters 1. Access the Cluster Monitor page by using one of the following methods: • Method 1: 1. Select Tools→System Information→Cluster Monitor. Note: If no MSCS clusters are discovered, Cluster Monitor is not listed in the menu. 2.
Cluster fields Table 25-1 Cluster fields Name Description Name Name or alias for the cluster Status Status of the cluster: Normal (the cluster condition is functioning normally, every node condition and resource condition is normal), Degraded (the cluster condition is degraded if at least one node condition is failed or degraded or at least one resource condition is degraded), Failed (the cluster condition is failed if every node condition is failed or at least one resource condition is failed), and Ot
Resource fields Table 25-4 Resource fields Name Description Name Physical or logical entity that is capable of being owned by a node, brought online and taken offline, moved between nodes, and managed as a server cluster object Status Status of the resource: Normal (the resource state is online), Degraded (the resource state is Unavailable, Offline, Online Pending, or Offline Pending), Failed (the resource state is failed), and Other (unable to determine the resource condition) Group Collection of re
the Major threshold value. It remains in the Major range until it falls to or below the Major reset value. The Minor and Major reset thresholds behave similarly. You can specify different thresholds for each CPU in each node of a cluster. Cluster resources supported by HP SIM HP SIM supports the following Cluster Monitor resources: • Disk and CPU resources Monitor disk capacity and CPU utilization, respectively. You can set minor and major thresholds for nodes in a cluster.
Disk polling rate The Disk polling rate determines how often Cluster Monitor checks the free disk space as reported by the appropriate Insight Management Agent on monitored nodes. Adjust the polling rate by configuring the Cluster Monitor node resource settings. MSCS status polling rate The polling rate you enter determines how often Cluster Monitor checks the MSCS status of monitored clusters. Adjust the status polling rate by configuring the Cluster Monitor's cluster resource settings.
26 HP SIM Audit log HP SIM logs all tasks performed by all HP SIM users on all systems. The information is stored in the Audit Log file on the CMS. Several features of the HP SIM Audit Log are configurable. For example, you can specify which tools log data and the maximum Audit Log file size. The HP SIM Audit Log is configured through the log.properties file, and tool logging is enabled or disabled through the XML tool definition files. On Windows, the audit log can be found at the /logs/mx.
Example Audit Log: User "partner" from CMS cup12.hp.com runs tool "ls" on cup11.hp.com from cup12.hp.com 104611: 2008-04-24 11:17:45 PDT,JOB,PROGRESS,START,JOB,44641_cup12.hp.com,VERBOSE,partner,,, Running Tool:ls Expanded Command Line:ls Targets: cup11.hp.com 104612: 2008-04-24 11:17:45 PDT,JOB,PROGRESS,START,JOB,44641_cup12.hp.com:cup11.hp.com, DETAIL,partner,,, Running Tool:ls 104613: 2008-04-24 11:17:45 PDT,JOB,SUCCESS,DONE,JOB,44641_cup12.hp.com:cup11.hp.
27 HP Version Control and HP SIM About the Version Control Agent The HP VCA is an Insight Management Agent installed on a system that enables you to view HP software and firmware installed on the system. You can configure: HP VCA to point to a repository managed by HP VCRM, enabling easy version comparison and software updates from the repository to the system where HP VCA is installed. HP VCA provides version control and system update capabilities for a single HP system.
About the Version Control Repository Manager HP VCRM is an Insight Management Agent that manages a directory of HP software and firmware components. You can use HP VCRM without HP VCA to provide a listing of available software and firmware to load on the local machine. HP VCRM is part of the HP Foundation Pack. HP VCRM is designed to be used in a one-to-many configuration with a HP VCA installed on each managed HP system to manage installed HP software and firmware.
For maximum manageability and flexibility across operating system platforms, each repository you create must conform to the following conditions: • • • It must be located on a local drive with write access. It must be updated automatically by the HP VCRM. It must be managed by HP VCRM. After a repository is created, it must be populated with ProLiant Support Packs and components before being updated on target HP systems.
28 Compiling and customizing MIBs HP SIM; provides the capability of managing systems through SNMP and by receiving incoming SNMP trap events. HP SIM ships with many MIBs pre-configured. For a complete list, see Appendix I “Out-of-the-box MIB support in HP SIM”.You can use tools provided by HP SIM to integrate third-party (non-HP) SNMP v1/v2 MIBs into HP SIM and to provide support for processing and displaying traps from other systems.
for MIBs, as a best practice HP strongly recommends you place all MIBs in the \mibs directory. Usage for mcompile is as follows: mcompile [-d ] \mibs directory and execute mcompile from the \mibs directory. The -d switch specifies which directory contains the MIB files to be compiled into HP SIM.
In this example, TRAP-TYPE and sysName are readily resolved as in the example above. hpSwitchBladeType2-Mgmt is resolved by mcompile checking HP-SWITCH-PL.MIB. agSlotNumber is resolved from BLADETYPE2-SWITCH.MIB and ipCurCfgGwIndex is resolved from BLADETYPE2-NETWORK.MIB. To illustrate further how imports are resolved — the following procedure is how mcompile would attempt to resolve the import for hpSwitchBladeType2-Mgmt: Procedure 28-1 How MIB imports are resolved 1. 2. 3. 4. 5.
The initial command to register the file uses the .cfg extension, but all subsequent commands refer to the file by its .mib extension. IMPORTANT: mxmib is order sensitive. While the command enables you to compile MIBs whose dependencies have not been compiled, for optimal results, HP recommends that you register MIBs with HP SIM in order of dependency.
your circumstances. The HP SIM SNMP Trap Settings page provides a GUI to change the CATEGORY after MIB compilation. The predefined categories in HP SIM are shown below.
This keyword has a number of HP SIM specific commands. These commands are parsed and executed when a paging or e-mail Automatic Action on Event rule is created and exercised within HP SIM. You might view these commands as a paging or e-mail command language. The general layout of each command contains an operand and descriptive text associated with the operand. The descriptive text must be delimited by a # pair.
User Action: If the physical drive status is failed(3) or predictiveFailure(4), replace the drive. Event Time: 01/09/2003 15:46: PM Event Notice ID, Event Description and Event Time are inserted by HP SIM into all event notifications and that Computer (V1, sysName), Drive Status (V3, cpqDaPhyDrvStatus) and Serial Number (V9, cpaDaPhySerialNum) are customized to this specific trap.
• • 170 The Category field is used to logically group similar events for display purposes in HP SIM. These groups are shown when you create event lists and when configuring Automatic Event Handling. This is extremely helpful when wanting to group specific networking, storage, and other traps to be easily found in the user interface. This field corresponds to the #CATEGORY keyword in the CFG files. The Enable Trap Handling field can be toggled to support or suppress events on a per-trap basis.
A Important Notes System and object names must be unique System and object names must be unique in HP SIM. For example, the name of a Virtual Connect Domain must not be identical to the name of a Virtual Connect Switch, or they can be confused in HP SIM. The Virtual Connect Domain is a virtual system with no physical network address. The Virtual Connect Switch is a physical system that is network addressable.
Insight Remote Support Advanced compatibility IMPORTANT: If a version prior to A.05.40 of Insight Remote Support Advanced is installed, you must update it to version A.05.40 or higher to preserve configuration information and avoid some manual configuration steps. The latest version of Insight Remote Support Advanced is available at: https:// h20392.www2.hp.com/portal/swdepot/displayProductInfo.
mxglobalsettings -s "ANNOTATION_BANNER_HTML=- alwayson.company.com" mxglobalsettings -s "ANNOTATION_BROWSER_TITLE_TEXT=- alwayson.company.com" Security bulletins HP software products contain multiple third-party components, such as OpenSSL. HP discloses that the non-HP owned software components listed in the Systems Insight Manager end user license agreement (EULA) are included with Systems Insight Manager. To view the EULA, use a text editor to open the eula_license.
chmod +x sysmgmt.bin ./sysmgmt.bin --keep --confirm (and type y to extract the archive and n to execute ./mxbundle.server.postinstall) This creates a temporary directory. For example, makeself-32350-20091024210345, is where the HP SIM RPMs will be located. You can use the rpm --checksig command to verify the HP signature of the RPMs. After verifying the RPM, enter ./sysmgmt.bin to install HP SIM. If you install HP SIM sysmgmt.
individual nPars. Alternatively, when viewing nPars within a complex under a system collection, the number of nPars associated with a complex is equal to what HP SIM has determined through a WBEM provider. Therefore, the number of nPars shown in the system collection might be less than or equal to the number displayed in the System Page or Report.
B Troubleshooting Authentication SSH key authentication is not configured when a system is discovered for the first time. SSH configuration for Linux and HP-UX systems: Procedure B-1 SSH configuration for Linux and HP-UX systems 1. On the HP-UX system being managed, edit the following file: /opt/ssh/etc/sshd_config On the Linux system being managed, edit the following file: /etc/ssh/sshd_config~ 2. Search for the following line: KerberosAuthentication yes 3.
within 10 to 100 milliseconds, which is nearly instantaneous. Requests that involve database queries or secondary network communication might take a few seconds to respond. The following situations might result in particularly slow response times: • Viewing large collections of systems or events. • Specific or custom database queries taking an unexpectedly long time. • Many users simultaneously accessing a shared resource, such as the database.
1. • • • On the CMS, open the Control Panel, and select Network Connections→Local Area Connection Settings→Internet Protocol (TCP/IP)→Properties→Advanced. 2. Select the DNS tab. 3. Be sure that DNS suffix for this connection contains the full DNS suffix for the system. 4. Be sure both the Register this connection's address in DNS and the Use this connection's DNS suffix in DNS registration checkboxes are selected. The System name for the CMS is not configured properly.
Solution: You might have Windows XP SP2 or later installed. Windows XP SP2 disables admin share. You must enable admin share by using the command net share admin$. Container View When the SNMP protocol is disabled and the WBEM protocol is enabled, the HP Integrated Lights-Out (iLO) firmware version is displayed as Not Available in tool tip of the Picture View. Solution: To view the iLO firmware version, enable the SNMP protocol. To do so, select Options→Protocol Settings→Global Protocol Settings.
If you delete a credential (system credential, global credential, or one configured with a discovery task) while discovery or identification is running, and that credential is found to work with a system, the attempt to write the working credential to the database fails because the original credential has been removed. If you try to view System Credentials for such a system, the system will not be listed in the Credentials that are in use table, or the table includes No data available.
Solution: If data collection runs for an unusually long time you might want to stop or delete the task, and wait 5 to 10 minutes after the cancellation has completed before running another data collection task. If the data collection task is allowed to run to full completion without canceling, another data collection task cannot be run for at least 15 minutes or the task will fail because it is skipped (this would be shown in the STDOUT of the task instance).
updating the database in HP SIM 5.1 or later correctly inserts the license view for SuSE 10. Therefore, the view is present when database creation is complete and license reporting should function correctly. Discovery A managed system must not have Hyper-V host, SMI-S Storage CIMOM proxy, and SCVMM installed together. If they are all installed, HP SIM will not be able to set all the subtypes.
It has been observed that data collection can take 3 hours and 37 minutes on an XP24000 array that has ~3200 lives, 40n network ports, and ~150 disks. ------------------------------------------------------------If an HP Logical Server that is created in Insight Dynamics is given the same name as the operating system host name of the blade on which it is applied, then the logical server is deleted when the blade is rediscovered.
If the partition has a vPar already created and been discovered by HP SIM but the IP address used by the vPar has been moved to a stand-alone server, HP SIM will not delete the association to the complex or the management processor; the reason is the partition still has vPar defined within the partition. iLO Deployment to an iLO with Trust Platform Module (TPM) enabled on the server will fail. You can only deploy iLO firmware if TPM is disabled.
3. In the Name field, enter a name for the new toolbox. 4. In the Description field, enter a description for the new toolbox. 5. Select Toolbox is enabled. 6. Under Show Tools in Category, select Configuration Tool from the dropdown list. 7. Select Delete Events and Clear Events, and move them to the Toolbox contents window. 8. Click OK Next, create an authorization on the systems that you want to enable the user to clear or delete events. 1. Select Options→Security→Users and Authorizations. 2.
To associate the Cisco Gigabit Ethernet Switch Module with the HP BladeSystem enclosure it is inserted in, you must update the HP Insight Management Agents to 7.3 or later on at least one blade in the enclosure.
3. Under Base System the following additional libraries must be selected: • Compatibility libraries • Under Hardware Monitoring Utilities, the following must be selected: — lm_sensor-3.1.1-10.e16 — Under Systems Management: Select SNMP Support. — Under Desktops. Select X Windows System. Select Legacy X Windows System Compatibility. Select either the Gnome or KDE Desktop. Under Development Tools, the following must be selected: – expect-5.44.1.15-2.el6.
NOTE: This applies to both x86 and x86_64 if the user elects to install the XWindows support. NOTE: These must be the 32-bit version even under x86_64 architecture as HP SUM and several of the RPMs require 32-bit libraries installed. NOTE: The versions below are needed as a minimum. Later versions of these can most likely be used as well. • libuuid-2.17.2-6.el6.i686.rpm • freetype-2.3.11-5.el6.i686.rpm • libSM-1.1.0-7.1.el6.i686.rpm • libICE-1.0.6-1.el6.i686.rpm • libXi-1.3-3.el6.i686.rpm • libX11-1.3-2.
• • • For Linux, ensure that the target server can be contacted through SSH and that the scp command is available to securely send files to the target server. Ensure the firewall ports on any routers in the network as documented in the Enabling ports in the HP Smart Update Manager documentation. The Symantec End Point Protection product (SEP) blocks HP Smart Update Manager ability to communicate with remote targets if the Network Threat Analysis feature is enabled.
[FAILED] ERROR: See log - /var/pegasus/vmware/install_queue/1.log • When running HP SIM discovery, the following information appears: Running WBEM rules based identification. Cannot get ComputerSystem WBEM/WMI data from the system [WBEM] System identified as WBEM instrumented but no usable WBEM credentials available. Check configuration and rerun Identification. Root Cause: Identification failed to generate relevant WBEM credentials for target system.
HP SIM requires the DBA Role privilege for the user during HP SIM installation or upgrade only. However you can select to revoke the DBA Role privilege from the user after installation or upgrade is complete. 1. HP SIM installation • Create a database user with DBA Role privilege on the Oracle database server. • Install HP SIM with the database user created for the database. 2. Post installation After successful installation, stop the HP SIM service. 3. Configure the database user. a.
Managed Environment When you set the Ignite server on the Managed Environment page and then access the page again, you cannot change and save the address again. Solution: To bypass this problem, modify the Ignite tools from the CLI using the tools' original tdefs, as follows: Procedure B-16 Issue with changing and saving the address of an Ignite server 1. 2. From the CLI, go to the Tools directory under the HP SIM install directory on Windows and under /var/opt/mx/tools on Linux and HP-UX.
NOTE: This fix only applies to HP SIM instances which are managing a large number of servers (maximum 5000) using WMI. Add the following script to the MX.
Privilege elevation When “DISPLAY_LAST_LOGIN” = 1 in HP-UX, even non-interactive logins, such as used by sudo, emit the Last login string. This extraneous data in stderr/stdout can affect tools. This value can be changed using HP SMH in the Auditing and Security Attributes Configuration section of the HP SMH home page. This can be done for the user whose rights have been elevated (typically “root”) or set as the system-wide default for all users.
Sign-in User is not able to sign-in to HP SIM when HP SIM is installed on RHEL6.1 64-bit operating system. For HP SIM to work on RHEL6.1 64-bit operating system, the 32-bit library (32-bit(i686) version of PAM-level Red Hat Packager Manager (RPM)) must be installed as part of the operating system installation. This is a prerequisite for HP SIM installation. SNMP settings Configuring SNMP settings through Configure or Repair Agents displays corrupt message in task results.
Solution: If the HP Version Control Agent is present on these target systems, then the Install Software and Firmware tool can be used to distribute agents, Support Packs and other components to Windows 2000 systems. Tools The message /tmp/Acmd42947.bat[26]: /usr/dt/bin/dtterm: not found might appear when running the following tools on HP-UX 11.
UniqueIdentifier in SIM 03020100-0504-0706-0809-101112131415 Virtual identifiers A new feature of virtual connect is to enable server profiles to have virtual identifiers, such as serial numbers and unique identifiers. These identifiers then move with the profile across server hardware. There are a number of management tools that currently rely on these identifiers to remain stable for any given hardware platform, if not some serious issues, such as loss of software licenses will occur.
Virtual machines HP Insight Management WBEM Providers and SNMP agents must not be installed on a virtual machine guest operating system. Installing the providers or agents on a guest operating system causes HP SIM to have excessive timeouts when data is requested or WBEM Indication Subscriptions are created. The installer for HP Insight Management WBEM Providers 2.2.x and earlier does not prevent installation on a guest operating system. The installer for version 2.
C Protocols used by HP SIM HP SIM uses many different management protocol standards. This capability enables HP SIM to provide management support for a wide array of manageable systems. SNMP The Internet Engineering Task Force (IETF), the standards-rating body for the worldwide Internet, has defined a management protocol, SNMP, which has accumulated a major share of the market and has the support of over 20,000 different products. SNMP has its roots in the Internet community.
commonly used default. However, you can specify any community string needed for your security requirements. NOTE: Community strings on the managed system and the HP SIM community strings for the system must match to manage the system through SNMP. Some SNMP management agents also provide IP address filtering. Be sure the HP SIM IP address is in the allow list for any given SNMP agents.
NOTE: HP SIM can be configured to use TCP as a ping, instead of ICMP, from the Global Protocol Settings page. Lightweight Directory Access Protocol (LDAP) LDAP 3 is used during execution of a Directory Group tool to communicate with the configured directory server to collect information about systems configured in the directory. Simple Object Access Protocol (SOAP) SOAP is used by partner applications to communicate with HP SIM. It is primarily XML over HTTPS.
Management standard Description Functionality when enabled SNMP SNMP is widely used for management System identification, Inventory and but the widely implemented versions events 1 and 2 have weak security. While no set operations are used by HP SIM, read access to system data might be visible on the network. SNMP is UDP-based. In many environments it is not considered a suitable protocol to pass through the firewall.
Configuring protocol settings in HP SIM You can use HP SIM to set protocol settings for all systems, for a group of systems, or for an individual system. You can control the way HP SIM uses these protocols, such as configuring default timeouts and retries, or disabling HP SIM's use of the protocol entirely. To set protocol settings for all systems, access the Global Protocol Settings page in one of the following ways: • Select Options→Protocol Settings→Global Protocol Settings.
D Data Collection After HP SIM collects data initially during the identification process, you can schedule a Data Collection task to specify systems and run the task with different schedules. In addition to the default Initial and Bi-Weekly Data Collection tasks built in to HP SIM, you can set new data collection tasks targeting specific managed systems.
Bi-weekly data collection The Bi-Weekly Data Collection task runs the Overwrite existing data set (for detailed analysis) option on all systems in the system default collection. The default schedule is to run every two weeks on Saturday at 12:00 a.m. You can view the Data Collection Report for a system after data has been collected by selecting it from the system table view page. This action displays the System Page, where you can select the Tools & Links tab and then click Data Collection Report.
E Default system tasks Polling tasks track the health status of systems in associated collections. Hardware status polling must occur periodically to determine when systems go offline or when hardware degrades. You can customize polling tasks for specific systems to run at scheduled times. You can also create polling tasks with different collections to meet your needs. You can configure polling tasks to take place based on the receipt of an event. Event polling tasks are associated with event collections.
NOTE: If you discover more than 500 systems, HP suggests you change the interval to something greater than 5 minutes (for example, 10 minutes for every 1,000 systems). • This task runs when a system goes from a disabled state to an enabled state. You could use this task to get the latest status after a planned maintenance window on a system that was set to disabled. This should reflect the entire category (inventory, software baseline, and so on) in the Data Collection report.
In some installations there might be high volumes of events. If so, consider using this task and event collections as models and creating an event collection for events older than 30 days (for example), and then creating a task to delete events older than 30 days. Status Polling for Non Servers This task collects status information through management protocols (SNMP, WBEM, and so on) for systems that are not Server, Cluster, or Management Processor type.
Status polling Polling tasks track system health status for systems in the system list. They provide a simple means of assessing system health in the event that an SNMP trap or other event was not properly delivered to the management console. Hardware status polling must occur continuously to determine when systems go offline or performance degrades. You can customize polling tasks for specific systems to run at scheduled times.
F Host file extensions Hosts files are used during discovery to manually add multiple systems to the HP SIM database. Hosts files typically contain IP addresses, system names, system name aliases, and user comments. The hosts file that you create can contain additional information about systems. The information appears as one or more comments that precede the hosts file entry for the system. Unless other values are specified, the default values are used.
# Sorted by: IP address # Date: 28-Mar-00 2:29:31 PM # Author: administrator The system EngProliant uses all current defaults. There are no additional comments. 16.26.176.92 EngProliant.compaq.com EngProliant #user comments The system testServer in the following example defaults for TYPE. The defaults for SNMP Timeouts and Retries were restored for this system but only apply to testServer. The SNMP write community string default was changed and only applies to testServer.
Default values If a parameter is missing in the hosts file, the default is applied.
Discovery page under the Configure general settings section. Enter the following statement: $Hosts_filename where Hosts_filename is the name of the hosts file that you want to use.
G System Type Manager rules System Type Manager enables you to extend HP SIM's SNMP-based discovery so that it is able to identify new types of systems. You do this by creating a System Type Manager rule that maps a System Object ID (OID), and optionally an additional MIB variable, to the desired type. Manufacturers assign unique System OIDs to their SNMP-instrumented products. Systems supply information about themselves using variables described in files called MIBs.
H Custom tool definition files Custom tool definition files are XML files that describe how HP SIM should run tasks based on a program, script, or UTL added by the user. This appendix describes the wuyntax of these tool definition files (tdef). Tool type-specific requirements SSA-specific attributes An SSA tool executes on a selected target and is only aware of the target system environment.
Table H-2 MSA-specific attributes Syntax1 Attribute Description msa-block (commnad/parameters) Specifies an MSA command, the parameters for the command, and an execution node on which the command executes. command (parameters) Specifies the command for an MSA tool. If the command accepts parameters, you must specify the command as a “Parameterized strings”. This element may have two attributes: command-type and log.
Table H-3 WLA-specific attributes (continued) Syntax1 Attribute Description Target-format (parameters) An optional parameterized string that provides a way for web-launch applications to pass long lists of targets. The gets expanded in exactly the same manner as the URLs defined for the tool (for example, ).
Table H-5 Global attribute parameters Parameter Description %t Job ID for the task being executed %u Name of the user running this task %e Name of the user this task will execute as %s Management server hostname of the core CMS running the tool (the HP SIM server name) %# Substitute the value input by the user for the parameter referenced by the number (#) provided, as a list index position (one-based positive whole integer... %1, %2, %3, and so on).
Table H-7 Multiple selected target parameters (not supported for Custom Command Tools) NOTE: Parameter Description %( ... %) Repeated pattern (only repeats if a current selection exists). If a current target selection does not exist, the text between the delimiters is removed on expansion. This allows the text to be optional and dependent upon the target selection list. %i Selection index (one-based).
Table H-9 Defined name values Names values Description product-name 32 character string Product-version 24 character number Insert-separator Insert a separator line in the menu structure before ("true") or after ("after") this tool. Values: true | after | false (default: false) I18n-attrs String. Name of a resource bundle for storing localized tool parameters. See the section on tool internationalization. Tool-id String.
Table H-11 Web-launch tools Names values Descripti Target-frame String. Indicates not to loa the tool's URL into workspac instead, load the URL into specified frame. Tool Filtering attributes Common filtering values available to use for TDEFs.
The OSRevision and Protocol Support node attributes have values that are interpreted as version numbers. A version number is a series of non-negative decimal numbers separated by period (.) characters. When comparing version numbers, the following rules are used: • The leftmost numbers in the series are most significant, so "1.0" is greater than "0.1". • Leading zeroes on the numbers are disregarded, so "003" is equal to "3".
Table H-13 Environment Variables (continued) Names values Description DeviceIPAddress%d Based on the count of IP addresses, %d is an integer that shows the actual IP address. For example, if DeviceIPAddressCount=2 then DeviceIPAddress0=111.111.111.111 and DeviceIPAddress1=222.222.222.222. DeviceMACAddress%d Based on the MAC address count, %d is an integer that references the actual MAC address variable.
Table H-14 New Command Line Tool parameter entry guidelines (continued) Parameter field Data entry required? Parameter string assignment Entry guidelines Enter root execute as root No %7 If left blank, the new tool will run as the HP SIM user whose SSH public key must be configured on the managed system using the mxagentconfig command. Refer to the HP SIM Installation and User Guide for more information.
I Out-of-the-box MIB support in HP SIM The following table represents the key MIBs that ship with HP SIM. Those MIBs that are marked as preloaded are registered as part of every HP SIM installation. The remaining MIBs are in the MIB directory for you to compile, if necessary, for managing those types of systems in your environment. Table I-1 MIBs supported in HP SIM MIB name Supports Pre-loaded asmib.mib ARC Serve X atmf.mib ATM device X avsnmpv1.mib Availant Manager X bkupexec.
Table I-1 MIBs supported in HP SIM (continued) MIB name Supports Pre-loaded cisco-port-security-mib.mib cisco products X cisco-process.mib cisco products X cisco-products.mib cisco products X cisco-rttmon.mib cisco products X cisco-stack-mib.mib cisco products X cisco-stackmaker.mib cisco products X cisco-stp-extensions.mib cisco products X cisco-syslog.mib cisco products X cisco-tc.mib cisco products X cisco-tcp.mib cisco products X cisco-udldp.
Table I-1 MIBs supported in HP SIM (continued) MIB name Supports Pre-loaded cpqsanapp.mib SAN Appliance X cpqsanevent.mib SAN Appliance X cpqscsi.mib HP Proliant Storage X cpqservice.mib HP Service X cpqsinfo.mib HP Proliant System and Environmental X cpqsm2.mib HP Proliant remote management cpqsrvmn.mib HP Proliant System and Environmental X cpqstdeq.mib HP Proliant System and Environmental X cpqstsys.mib HP Proliant Storage X cpqthrsh.mib HP Proliant threshold X cpqups.
Table I-1 MIBs supported in HP SIM (continued) MIB name Supports Pre-loaded hs_agent.mib SWCC X lsf001.mib LSF product X msa2000traps.mib MSA2000 Array(HPMSA) X nsadimm.mib HP Netserver X nsaevent.mib HP Netserver X nsainfo.mib HP Netserver X nsapci.mib HP Netserver X nsascsi.mib HP Netserver X nsavolcp.mib HP Netserver X old-cisco-chassis.mib cisco products X old-cisco-flash.mib cisco products X old-cisco-interfaces.mib cisco products X old-cisco-ip.
Table I-1 MIBs supported in HP SIM (continued) MIB name Supports Pre-loaded zsmp.mib Tandem's Subsystem Control Facility (SCF) X ztmx.mib Tandem SNMP Trap Multiplexer X ztsa.
J Support and other resources Related documents Documentation and support For support, software updates, and additional information on HP SIM and other products used with HP SIM, see the following websites: • HP SIM website at http://www.hp.com/go/hpsim/ for general product information and links to software downloads, documentation, and troubleshooting information • HP Software Depot website at http://www.software.hp.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the CMS. This type of user has been given special privileges to administer the HP SIM software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
cluster A parallel or distributed computing system made up of many discrete systems that form a single, unified computing resource. Clusters vary in their features, complexity, and the purposes for which they are best suited. cluster monitor resource A program that provides a monitoring or management function for clustered nodes in a cluster. CMS A system in the management domain that executes the HP SIM software. All central operations within HP SIM are initiated from this system.
event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP SIM receives a trap when an important event occurs. Events are defined as: • Warning. Events of this type indicate a state that might become a problem. • Informational. information. Events of this type require no attention and are provided as useful • Normal. • Minor. Events of this type indicate a warning condition that can escalate into a more serious problem.
Systems Insight Manager database The database that stores vital information about HP SIM, including users, systems, and toolboxes. Version Control Agent An agent that is installed on a server to enable you to see the HP software installed on that server. The HP VCA can be configured to point to Version Control Repository Manager, enabling easy version comparison and software update from the repository.
Monitor Tools toolbox A default toolbox that contains tools that display the state of managed systems but not tools that change the state of managed systems. multiple-system aware tool A run type that supports multi-system operations. Tools with this run type operate on the target systems using their own internal mechanisms instead of using the Distributed Task Facility.
evaluation licenses or register your product. See the server deployment documentation for network environment setup, prerequisites for the deployment server, and installation instructions. HP Insight Remote Support Pack The HP Insight Remote Support Pack provides proactive remote monitoring, diagnostics, and troubleshooting to help improve the availability of HP-supported servers and storage devices in your data center. The Remote Support Pack reduces cost and complexity in support of systems and devices.
server or an nPartition divided into virtual partitions can be an SRD for its virtual partition compartments. Similarly, a server, an nPartition, or a virtual partition containing pSets can be an SRD for its pset compartments. Lastly, a Server, an nPartition, or a virtual partition containing FSS groups can be an SRD for its FSS group compartments. A complex with nPartitions can hold multiple SRDs.
of systems include servers, workstations, desktops, portables, routers, switches, hubs, and gateways. system group A group of systems based on a system collection; a static snapshot of the source collection at the time the system group was created. Used for authorizations. system health status This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed.
threshold A preset limit that produces an event when the limit is reached or exceeded. tool An application, command, or script that can be executed by HP SIM on one or more systems to perform a task. Tool definition file The TDEF defines parameters of a tool, its execution user, toolbox, and so on in XML format. toolbox A defined set of tools that a user might need for a particular task, such as database administration or software management.
W WBEM Services HP WBEM Services for HP-UX is an HP product that uses WBEM and DMTF standards to manage HP-UX system resources. Web-Based Enterprise Management This industry initiative provides management of systems, networks, users, and applications across multiple vendor environments. WBEM simplifies system management, providing better access to software and hardware data that is readable by WBEM client applications.
Index A about, 160 default polling tasks, 209 searches, 61 storage solutions (SNMP), 143, 146 version control agent, 159 accessing automatic event handling, 69 discovery filters, 47 accessing the GUI, 21 adding SNMP rules, 217 agents, 29 All c-Class Racks collection discontinued, 186 All p-Class Racks collection discontinued, 186 all scheduled tasks task results list, 81 applying time filters, 70, 72 array controllers duplicate entries, 181 attributes cluster monitor, 154 audit log, 157 authentication error
communication errors, 177 community strings, 64 complex deleting, 179 discovering, 179 System Page, 179 Configure or Repair Agents, 19 Windows Vista, 179 Configure or Repair Agents task, 179 configuring, 179 fails, 179 configuring audit log, 157 Configure or Repair Agents task, 179 storage system discovery, 148 tool definition files, 157 contract and warranty default tasks, 209 status, 129, 130 system properties, 68 CPU resource, 153, 154 CPU utilization, 153 creating automatic event handling tasks, 69, 72
disabling, 47 editing, 47 discovery tasks creating, 45 deleting, 45 disabling, 45 editing, 45 enabling, 45 general settings, 45 running, 45 stopping, 45 disk capacity, 153 disk resource, 153, 154 DL100 series systems identifying, 190 DL160 G5, 190 DL180 G5, 190 DMI, 201 DTMF, 201 E e-mail paging examples, 71 e-mail settings, 69 editing custom tools, 97 discovery filters, 47 discovery task, 45 tasks, 81 Emulex 1050C HBA card identified as two single port HBAs, 190 Emulex Host Bus Adapter identifying, 190 en
temperature graph, 186 HP Insight Control virtual machine management, 183 HP Insight Dynamics, 183 HP Insight Remote Support, 191 HP Insight Remote Support Pack contract and warranty status, 129, 130 default tasks, 209 system properties, 67, 68 HP Logical Server, 183 HP Network-attached Storage systems discovering, 190 HP ProLiant SNMP Agent, 186 HP ProLiant WBEM Providers, 195 HP Serviceguard package, 183 HP SIM installation errors, 191 upgrading, 197 HP Smart Update Manager, 187 HP SMH, 181 HP Version Con
hosts files, 45 licenses, 133 SSH keys, 19 Matrix infrastructure orchestration discovering, 186 McDATA 4Gb SAN Switch for HP BladeSystem associating with enclosure, 186 MIB, 217 internet management, 201 rules, 217 vendor, 201 mib, 193 Microsoft Windows 2008 MSCS cluster, 183 ML370 G5 server, 186 modem settings, 69 monitoring health, 19 Mozilla, 192, 197 response time, 177 MSA custom tools, 219 MSCS clusters, 151 MSCS cluster services discovery, 183 MSCS resource, 154 MSDE, 197 installing, 191 multiple-syste
rules SNMP, 217 System Type Manager, 217 running custom tools, 97 discovery task, 45 events task, 74 S saving collections, 74 scheduling clear events task, 74 custom tools, 97 event tasks, 74 tasks, 81 search, 23 search criteria, 207 searching advanced, 61 basic, 61 hierarchical displays, 61 security, 19, 195 role-based, 19 security alerts, 21 server protocols, 203 server connections increase size, 177 setting up managed systems, 29 managed systems - HP-UX, 29 managed systems - Linux, 29 managed systems -
examples, 67 set for multiple systems, 68 system resource, 154 system status, 196 system status panel, 23 system tab protocols, 203 system table view page, 61, 82, 146, 207 overview, 63 System Type Manager SNMP rules, 217 systems deleting, 63 Systems Insight Manager collections, 89 T target selection troubleshooting, 196 task instance, 81 task results viewing, 74, 82 tasks, 19 collections, 89 command line, 196 creating, 81 Daily Identification, 181 data collection, 207 default, 209 deleting, 81 editing, 81
