HSG80 ACS Solution Software Version 8.7 for Compaq Tru64 UNIX Installation and Configuration Guide

Installing, Configuring, and Removing the Client
B–8 HSG80 ACS Solution Software Version 8.7 for Compaq Tru64 UNIX Installation and
Configuration Guide
Troubleshooting Client Installation
This section provides information on how to resolve some of the problems that may
appear when installing the Client software:
• Invalid Network Port Assignments During Installation
• “There is no disk in the drive” Message
Invalid Network Port Assignments During Installation
SWCC Clients and Agents communicate by using sockets. The SWCC installation
attempts to add entries into each system list of services (services file or for UCX, the
local services database). If the SWCC installation finds an entry in the local services
file with the same name as the one it wants to add, it assumes the one in the file is
correct.
The SWCC installation may display a message, stating that it cannot upgrade the
services file. This happens if it finds an entry in the local services file with the same
number as the one it wants to add, but with a different name. In that case, appropriate
port numbers must be obtained for the network and added manually to the services
file.
There are two default port numbers, one for Command Console (4998) and the other
for the device-specific Agent and Client software, such as the Fibre Channel
Interconnect Client and Agent (4989). There are two exceptions. The following
software has two default port numbers:
• The KZPCC Agent and Client, (4991 and 4985)
• The RA200 Agent and Client, (4997 and 4995)
If the Network Information Services (NIS) are being used to provide named port
lookup services, contact the network administrator to add the correct ports.