User's Manual
1. If paper has jammed in the printer, clear the jam and then print a conguration page to test the printer.
2. Check that the tray is congured for the correct paper size and type on the printer control panel. Adjust
paper settings if necessary.
a. Navigate to the Setup menu as follows.
● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at
the top of the screen downward to open the Dashboard, and then touch the Setup icon .
● 2-line control panel: Press the OK button to display the Home screen. Use the arrow buttons to
navigate to Setup, and then press the OK button again.
b. Open the Paper setup menu.
c. Select the tray from the list.
d. Select Paper Type and then select the type of paper that is in the tray.
e. Select Paper Size and then select the size of paper that is in the tray.
3. Turn the printer o, wait 30 seconds, and then turn it on again.
4. Print a cleaning page to remove excess toner from inside the printer.
a. Navigate to the Setup menu as follows.
● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at
the top of the screen downward to open the Dashboard, and then touch the Setup icon .
● 2-line control panel: Press the OK button to display the Home screen. Use the arrow buttons to
navigate to Setup, and then press the OK button again.
b. Open the following menus:
1. Printer Maintenance
2. Print Quality Tools
3. Cleaning Page
2-line control panel: Press OK.
c. Load plain letter or A4 paper when you are prompted.
Wait until the process is complete. Discard the page that prints.
5. Print a conguration page to test the printer.
a. Navigate to the Setup menu as follows.
● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at
the top of the screen downward to open the Dashboard, and then touch the Setup icon .
● 2-line control panel: Press the OK button to display the Home screen. Use the arrow buttons to
navigate to Setup, and then press the OK button again.
b. Open the following menus:
96 Chapter 6 Solve problems ENWW