User's Manual

Troubleshoot print quality
To resolve print-quality issues, try these steps in the order presented.
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Update the printer rmware
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Print from a dierent software program
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Check the paper-type setting for the print job
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Check toner-cartridge status
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Print a cleaning page
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Visually inspect the toner cartridge or cartridges
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Check paper and the printing environment
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Try a dierent print driver
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Troubleshoot color quality
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Check the EconoMode settings
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Adjust print density
To troubleshoot specic image defects, see Troubleshoot Image Defects.
Update the printer rmware
Try upgrading the printer rmware.
See www.hp.com/support for more information.
Print from a dierent software program
Try printing from a dierent software program.
If the page prints correctly, the problem is with the software program from which you were printing.
ENWW Resolving print quality problems 105