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Troubleshoot color quality
Try the suggested steps if you have issues with color alignment or the quality of color images.
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Calibrate the printer to align the colors
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Adjust color settings (Windows)
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Print and interpret the print quality page
Calibrate the printer to align the colors
Calibration is a printer function that optimizes print quality, and can help resolve print-quality problems such as
misaligned color, colored shadows, blurry graphics, or other print-quality issues.
1. Navigate to the Setup menu as follows:
● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the
top of the screen downward to open the Dashboard, and then touch the Setup icon .
● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to
navigate to Setup, and then press the OK button again.
2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:
1. Printer Maintenance
2. Color Calibration
2-line LCD control panel: Press OK to start the calibration process.
A Calibrating message will display on the printer control panel. The calibration process takes a few minutes
to complete. Do not turn the printer o until the calibration process has nished.
3. Wait while the printer calibrates, and then try printing again.
Adjust color settings (Windows)
When printing from a software program, follow these steps if colors on the printed page do not match colors on
the computer screen, or if the colors on the printed page are not satisfactory.
1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Color tab.
4. Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option to
print color documents for photocopying or faxing. Also use this option to print draft copies or to save color
toner.
5. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
Print and interpret the print quality page
Use the following procedure to print and interpret the print quality page.
1. Navigate to the Setup menu:
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