User's Manual

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
From the EWS, a network administrator can disable the Cartridge Protection feature. This removes protection for
any new cartridges installed in the printer.
1. Locate the printer's IP address on the printer control panel:
● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless
icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.
● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home
screen. Use the arrow buttons and the
OK button to navigate to and open the following menus:
1. Setup
2. Network Setup
3. General Settings
On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's
IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If a message displays in the web browser indicating that the website might not be safe, select the
option to continue to the website. Accessing this website will not harm the computer.
3. On the EWS Home page, click the Settings tab.
4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.
5. In the Cartridge Protection area, click the drop-down menu and select O.
6. Click Apply to save the changes.
Troubleshoot Cartridge Protection control panel error messages
Review the recommended actions for Cartridge Protection error messages.
Table
3-5 Cartridge Protection control panel error messages
Error message Description Recommended action
10.0X.57 Protected <Color> Cartridge The cartridge can only be used in the printer
or eet of printers that initially protected it
using HP Cartridge Protection.
The Cartridge Protection feature allows an
administrator to restrict cartridges to work
in only one printer or eet of printers. The
cartridge must be replaced to continue
printing.
Replace the cartridge with a new toner
cartridge.
ENWW Congure the HP toner-cartridge-protection supply settings 43