HP MPIO Full Featured DSM for SAN Virtualization Services Platform 4.01.00 installation and reference guide (5697-0237, January 2010)

1 Installing the HP MPIO Full Featured DSM
for SAN Virtualization Services Platform
HP MPIO SVSP DSM provides multipathing support for HP StorageWorks disk arrays on Windows
platforms using the Microsoft Multipath Input-Output (MPIO) framework.
Preparing for installation
Before installing HP MPIO SVSP DSM, verify that your system components support the software and
determine whether you need to upgrade the system's hardware or software before installation.
To prepare your system before installing HP MPIO SVSP DSM:
1. Complete the pre-installation checklist (Table 2).
2. Install all the hardware components, as described in the hardware installation and configuration
documentation.
3. Install any required operating system service packs.
4. Back up all user data.
5. Log on to the system with administrator privileges.
6. Ensure that no other installation program is in progress (for example, the Found New Hardware
wizard).
7. If your system is running Microsoft Terminal Server, change the Terminal Server from Execution
mode to Installation mode.
CAUTION:
Installing HP MPIO SVSP DSM when the Terminal Server is in execution mode may have adverse
effects on other software products. For detailed information, see the Microsoft website:
http://support.microsoft.com/default.aspx?scid=kb;en-us;186612
Table 2 lists the information you need before installing the HP MPIO SVSP DSM.
Table 2 Snapshot of pre-installation checklist
Task
Check the contents of the HP MPIO SVSP DSM kit and the Fibre Channel hardware to ensure
nothing is missing. If you are missing any component, contact your account representative, or
call the HP Customer Service hotline at (800) 354-9000.
HP MPIO Full Featured DSM for SAN Virtualization Services Platform 4.01.00 installation and reference
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