Hard Disk Drives

QuickSpecs
HPE Hard Disk Drives
Technical Specifications
– Recommended Portfolio
Page
7
Service Coverage
For ProLiant servers and storage systems, the service on the main product covers HPE-branded
hardware options not designated by Hewlett Packard Enterprise as requiring separate coverage, that
are qualified for the server, purchased at the same time or afterward and internal to the enclosure.
These items will be covered at the same service level and for the same coverage period as the server
unless the maximum supported lifetime and/or the maximum usage limitation has been reached.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by Hewlett Packard Enterprise due to malfunction. It does not apply Disk or SSD/Flash Drives
that have not failed. SSD/Flash Drives that are specified by Hewlett Packard Enterprise as consumable
parts and/or that have reached maximum supported lifetime and/or the maximum usage limits as set
forth in the manufacturer's operating manual, the product QuickSpecs, or the technical data sheet are
not eligible for the defective media retention service feature option.
Subject to: Maximum supported lifetime: This is a period in years set to equal the warranty for the
specific drive. After this period no further service coverage will be available for the drive. Maximum
usage limit: This is the maximum amount of data that can be written to the drive. Drives that have
reached this limit will not be eligible for services coverage.
For more information
To learn more on services for HPE Server Options, please contact your Hewlett Packard Enterprise sales
representative or Hewlett Packard Enterprise Authorized Channel Partner. Or
visit:
https://www.hpe.com/us/en/product-catalog/servers/proliant-servers.html
or https://www.hpe.com/us/en/integrated-systems/bladesystem.html