User manual

Terra Online Help_V1.0

Terra Online Help_V1.0 6 Updating and factory reset

6.3 Restoring your band to its factory settings

Access the More screen, touch Reset, and then touch to restore your band to its

factory settings. Once you have restored your band to its factory settings, all its data will be

cleared, so please exercise with caution.

6.4 Viewing the Bluetooth name and MAC address

Finding the Bluetooth name:

Ensure your band is connected to the Huawei Health app. Your band's name in the Huawei

Health app will be the same as its Bluetooth name.

Finding the MAC address:

Method 1: Go to More > About on your band. The band's MAC address will be displayed as

12 alphanumeric characters next to MAC:.

Method 2: View the MAC address on the back of your band. The 12 alphanumeric characters

next to MAC: are your band's MAC address.

Method 3: Make sure your band is connected to the Huawei Health app. Open the Huawei

Health app and touch the band icon in the top-right corner under Home. The information next

to Restore factory settings is the MAC address.