Troubleshooting Guide

Care and Cleaning
Maintain the product according to these instructions. You may not alter this product in any way.
1. Before using, inspect the jack thoroughly. Look for cracks in the welds, bent, damaged, loose, worn or missing
parts.
2. Inspect according to this manual ONLY.
3. If the jack has been subjected to abnormal load or shock (abuse), perform an immediate inspection.
Take the product to a local customer service representative for an authorized inspection before use.
Troubleshooting
Problem Probable Cause Solution
The jack will not lower
completely.
□ There is air in the hydraulic
system.
□ The release valve is stuck.
□ Purge air from the hydraulic
system.
□ Transfer the weight load and clean
the valve.
The jack will not hold weight. Release the valve in open
position. Check the locking pin
and release handle to make sure
they are functioning properly.
Close the release valve tightly.
The jack will not raise. □ The oil level is low.
□ There is air in the hydraulic
system.
□ Fill to recommended level.
□ Purge air from the hydraulic
system.
The jack lifting is weak. □ There is air in the hydraulic
system.
□ The oil is dirty.
□ The release valve is not
completely closed.
□ Purge air from the hydraulic
system.
□ Change the oil.
□ Close the release valve tightly.
The jack will not lift the load. □ The weight is excessive.
□ The release valve is in the
open position.
□ The oil level is low.
□ Decrease the weight or change to a
higher capacity jack.
□ Turn the valve clockwise and
tighten.
□ Fill to a recommended level.
The lift arm will not lower. Check the locking pin and release
handle to make sure they are
functioning properly.
Call customer service.
WARNING: TO PREVENT SERIOUS INJURY: Use caution when troubleshooting a malfunctioning jack. Stay clear of the supported load.
Completely resolve all problems before use. If the solutions presented in the Troubleshooting guide do not solve the problem, have a qualied
technician inspect the and repair the jack before use.
After the jack is repaired: Test it carefully without a load by raising and lowering it fully, checking for proper operation, BEFORE RETURNING
THE JACK TO OPERATION
WARNING: The rated capacity of jack stands is per pair, not the individual capacities combined unless specically noted on the product by the
jack stand manufacturer. Do not exceed rated jack stand capacity. Ensure that the vehicle support points are fully seated in the saddle of both
jack stands. Use a matched pair of jack stands per vehicle to support one end only. Failure to do so may result in the load suddenly falling,
which may cause personal injury and/or property damage.
WARNING: Park vehicle on a at, level, solid surface safely away from oncoming trafc. Turn off the vehicle’s engine. Place the vehicle’s
transmission in “PARK” (if automatic) or in its lowest gear (if manual). Set the vehicle’s emergency brake. Then, chock the wheels that are not
being lifted.