Operation Manual

Chapter 4 Troubleshooting
31
The e-reader is not responding or can’t be turned on.
 Reset the e-reader by pressing the Reset button at the
back of the unit's housing. The e-reader will be forced
to shut down if it is on and you are required to restart
the e-reader.
 The Battery has been fully depleted. Please charge the
e-reader via USB or an optional USB AC Adapter.
Battery Life seems short
 The operating temperature is below 5
o
C. this is due to
the characteristics of the battery and is not a
malfunction
 The battery is not used for a prolonged period. Please
recharge the battery of the e-reader again
 The battery is not fully charged. Please charge the
e-reader for at least 4 hours.
 The battery needs to be replaced. Please consult
ICARUS Support for service.
An ebook cannot be opened
 Copyright protected books cannot be read on any
device other than the authorized one.
 Check if the DRM of the book has expired.
 Check if the book format is supported by the e-reader.
The e-reader cannot be operated during USB
connection
 The e-reader cannot be operated while it is connected
to a computer. This is not a defect but normal
behavior of the device.
 Eject the e-reader from the computer to resume
operation.
 To use the e-reader while charging, click on the
[Safely Remove Hardware] icon located on the left
righthand corner of your computer's task bar to