User's Manual

ViVOpay Kiosk III User Manual
Page 15 of 19
2.7 Using the ViVOpay Kiosk III to Make a Purchase
2.7.1 Presenting Cards, Fobs, or NFC Phones
Your new ViVOpay Kiosk III allows for credit/debit card purchases using the new contactless
technology.
Present the card/fob/phone in close proximity to the front portion of the antenna module. Present
the card/fob/phone so that maximum surface area is parallel to the antenna module as shown
below. The antenna should beep and all four green LEDs should illuminate briefly to indicate a
successful test.
This tests the antenna's ability to read the RFID test card. If unsuccessful, there will be no reaction
from the reader. If you use a test card and the ViVOpay reader is attached to the ViVOpay Kiosk
III Controller, a dummy transaction can be tested. The transaction will not be authorized and will
come back with a response, but will at least test for end-to-end connectivity.
2.7.2 Making a Purchase
1. After the transaction has been entered on the kiosk control panel, the customer should
present their card/fob/phone in close proximity so that maximum surface area is parallel to
the antenna.
• A single beep and all four LEDs briefly flashing indicates the card/fob/phone has been read
correctly.
3 Installation Points
• The ViVOpay Kiosk III is designed to be mounted on a metal surface and in close proximity to
any internal motors and electrical devices that may be operating inside the kiosk. However, the
ViVOpay Kiosk III is susceptible to RF and electromagnetic interference. It is important that the
unit not be mounted near (within 3 or 4 feet) large electric motors, computer UPS systems,
microwave transmitters, anti-theft devices, radio transmitters, communications equipment and
so on.
• Close proximity of metal to the RF-emitting end of the antenna can greatly reduce the range of
the antenna. See the precautions described in Flush Mounting the Kiosk III Antenna
.
• Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and
invisible to customers. Label the cable ends, host, ViVOpay and power, to simplify connection
testing or component replacement.