Technical Advisory 998

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This Technical Advisory describes an issue which may or may not affect the customer’s product

Intel Technical Advisory TA-0998-3

5200 NE Elam Young Parkway

Hillsboro, OR 97124

November 15, 2012

INTEL

ESRT2 RAID NOT SUPPORTED ON INTEL

SERVER BOARD

S2600CP2/S2600CP2J

Products Affected

Intel

Server Board S2600CP2 and Intel

Server Board S2600CP2J. The detailed Product Code and the MM# are listed

in below table:

Product Code

MM#

BBS2600CP2

916039

DBS2600CP2

916040

DBS2600CP2IOC

920971

BBS2600CP2J

921042

Description

The Intel

Embedded Server RAID Technology 2 (ESRT2) is not supported on the Intel

Server Board S2600CP2 and

Intel

Server Board S2600CP2J. The server boards mentioned above cannot detect storage devices during the

Operating System (OS) installation process for all Operating Systems.

The Intel

Server Board S2600CP4 products are not impacted by this issue.

Root Cause

The Sub-System ID (SSID) of the impacted server boards are not supported by the current ESRT2 drivers for all

Operating Systems.

Corrective Action / Resolution

On the Intel

Server Board S2600CP2 and Intel

Server Board S2600CP2J, the issue was fixed by the ESRT2 driver

15.00.0927.2012 available on following download links:

ESRT2 RAID driver for Linux*:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22135&lang=eng

ESRT2 RAID driver for Windows*:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22120&lang=eng

Please contact your Intel Sales Representative if you require more specific information about this issue.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS. NO LICENSE, EXPRESS OR

IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT.

EXCEPT AS PROVIDED IN INTEL'S TERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS, INTEL ASSUMES NO

LIABILITY WHATSOEVER AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR

Summary of content (2 pages)

PAGE 1
This Technical Advisory describes an issue which may or may not affect the customer’s product Intel Technical Advisory TA-0998-3 5200 NE Elam Young Parkway Hillsboro, OR 97124 November 15, 2012 INTEL ® ESRT2 RAID NOT SUPPORTED ON INTEL ® SERVER BOARD S2600CP2/S2600CP2J Products Affected Intel® Server Board S2600CP2 and Intel® Server Board S2600CP2J.
PAGE 2
USE OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT. A "Mission Critical Application" is any application in which failure of the Intel Product could result, directly or indirectly, in personal injury or death.