Technical Advisory TA 1054

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This Technical Advisory describes an issue which may or may not affect the customer’s product

Intel Technical Advisory TA-1054-01

5200 NE Elam Young Parkway

Hillsboro, OR 97124

April 4, 2014

Incorrectly wired SATA power cables on the Intel

Server System

P4000 Family and the Intel

Server Chassis P4000 Family

Products Affected

Product Name

Product Code

MM#

Intel

Server Chassis P4208XXMHGC

P4208XXMHGC

916310

Intel

Server Chassis P4216XXMHGC

P4216XXMHGC

916309

Intel

Server Chassis P4308XXMHGC

P4308XXMHGC

916320

Intel

Server Chassis P4308XXMHGN

P4308XXMHGN

916328

Intel

Server System P4308SC2MHGC

P4308SC2MHGC

919789

Intel

Server System P4308IP4LHJC

P4308IP4LHJC

916064

Intel

Server System P4304CR2LFKN

P4304CR2LFKN

916046

Intel

Server System P4308CP4MHGC

P4308CP4MHGC

918994

High Current P4000 Chassis Family

Power Distribution Board FUPPDBHC

FUPPDBHC 916813

Description

Intel has found a manufacturing excursion that will prevent the system from powering on if one or both of the SATA 1x5

pin Peripheral Power Connectors (labeled P5 and P6) from the Power Distribution Board (PDB) are connected to the

peripheral devices such as hard disks and optical disk drives.

Intel has performed technical analysis and testing; no significant damage was found to the system including the PDB

and the peripheral devices.

It has been confirmed that the issue happens only with a certain date code “P/N DD0S6CPB700 12/15/2013” of the

power cable that connects to the 2x12 pin connector (labeled “Main PWR1”) on the PDB. Customers can identify the

date code by locating the label shown in Figure 1.

Summary of content (5 pages)

PAGE 1
This Technical Advisory describes an issue which may or may not affect the customer’s product Intel Technical Advisory TA-1054-01 5200 NE Elam Young Parkway Hillsboro, OR 97124 April 4, 2014 Incorrectly wired SATA power cables on the Intel® Server System P4000 Family and the Intel® Server Chassis P4000 Family Products Affected Product Name Intel® Server Chassis P4208XXMHGC Intel® Server Chassis P4216XXMHGC Intel® Server Chassis P4308XXMHGC Intel® Server Chassis P4308XXMHGN Intel® Server System P4308SC2M
PAGE 2
Figure 1. Location of the date code “P/N DD0S6CPB700 12/15/2013” Figure 2. Location of the 2x12 pin connector (labeled “Main PWR1”) on the PDB Root Cause Intel has determined that this failure is due to the incorrectly wired pin connection on the two SATA 1x5 pin Peripheral Power Connectors (labeled P5 and P6).
PAGE 3
Corrective Action / Resolution Intel has screened the current inventory to ensure systems and chassis are shipped with the correct SATA power connectors. Intel will provide the correct power cable to customers as a replacement upon request. Please contact Intel using your normal warranty process to obtain the cable.
PAGE 4
. Remove the 2x12 pin power cable from the “Main PWR1” connector of the PDB and replace it with the new cable that Intel ships to you. Figure 6. Location of the “Main PWR1” connector 5. Re-connect the P2, P3, P5, P6, P7, P8, P9, P10, P11 power connectors to the backplane board, motherboard, or peripheral devices based on the notes in step 3. 6. Fasten the wire tie. Figure 7. Location of the wire tie 7. Re-install the air duct and the side cover.
PAGE 5
Intel may make changes to specifications and product descriptions at any time, without notice. Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined". Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The information here is subject to change without notice. Do not finalize a design with this information.