Intel® Server System R2000LH2/LT2 Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products Order Number: G42282-005
Disclaimer Disclaimer Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit 3.0 CD and/or at http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.
Warnings Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
Preface Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server system. It provides a brief overview of the features of the server board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server System R2000LH2/LT2 family products. For the latest revision of this manual, go to http://www.intel.
Preface For this information or software Use this Document or Software compatibility For system power budget guidance ® Power Budget Analysis Tool For software to manage your Intel Server System. Intel® Server Management Software For system firmware updates and onboard device drivers Firmware and Drivers Product Safety and Regulatory document Intel® Server Products - Product Safety and Regulatory Compliance Document See the section on the web page titled, “Software/Code”.
Table of Contents Table of Contents Safety Information ..................................................................................................................................... iii Preface.......................................................................................................................................................... v 1 Server System Features........................................................................................................................
Table of Contents Removing and Installing the Air Duct.................................................................................................. 25 Removing the Air Duct............................................................................................................... 26 Installing the Air Duct ................................................................................................................ 26 Removing and Installing Processor .............................................
Table of Contents Installing the Chassis into Rack.................................................................................................. 55 Removing the Chassis from Rack............................................................................................... 56 3 Server Utilities .................................................................................................................................... 58 Using the BIOS Setup Utility .............................................
List of Figures List of Figures Figure 1. Intel® Server System R2000LH2/LT2.................................................................................1 Figure 2. Intel® Server System R2000LH2/LT2 Components ..............................................................3 Figure 3. 3.5" Hot Swap Hard Drive Bay - 4 Drive Configuration .......................................................4 Figure 4. 2.5" Hot Swap Hard Drive Bay - 8 Drive Configuration ...................................................
List of Figures Figure 56. Installing Hard Disk Drive – Inserting 2.5" HDD assembly ...............................................35 Figure 57. Installing the Plastic Guide to the Optical Drive ...............................................................35 Figure 58. Installing an Optical Drive ............................................................................................36 Figure 59. Removing the Slimline Optical Drive .....................................................................
List of Tables List of Tables Table 1. Intel® Server System R2000LH2/LT2 family product list .............................................................. v Table 2. Server System References............................................................................................................... v Table 3. Intel® Server System R2000LH2/LT2 Feature Summary ............................................................... 1 Table 4. Wattage Limitation of the PCIe Loading .................................
Server System Features 1 Server System Features This chapter briefly describes the main features of the Intel® Server System R2000LH2/LT2 family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. Figure 1. Intel® Server System R2000LH2/LT2 Server System Feature Overview Table 3 summarizes the features of the server systems. Table 3.
Server System Features Feature Description USB 2.0 connectors - 4 on back panel + 2 on front panel Internal I/O connectors/headers One Type-A USB 2.0 connector One internal USB header One DH-10 Serial-B port connector Optional I/O Module Support The following I/O modules utilize a single proprietary on-board connector. An installed I/O module can be supported in addition to standard on-board features and any add-in expansion cards.
Server System Features Wattage Limitation of the PCI Loading Table 4 summarizes the wattage limitation of the PCI loading. Table 4. Wattage Limitation of the PCIe Loading VIN Power Supply Configuration Maximum PCI Loading 90 – 140VAC 1600W (1+1) Redundant Hot-swap Capable (AC low-Line) 1600W (1+0 or 2+0) Non-Redundant 180 – 264VAC 1600W (1+1) Redundant Hot-swap Capable (AC high-line) 1600W (1+0 or 2+0) Non-Redundant 260W 450W Power Rating Table 5 summarizes the power rating of the power supply.
Server System Features Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hot Swap Hard Drive Bay - 4 Drive Configuration Figure 4. 2.
Server System Features Back Panel Label A USB Ports B USB Ports Description Label H Description I/O Module Ports/Connectors (Optional) I Add-in adapter slots from Riser Card C I/O Module Ports/Connectors (Optional) J RMM4 NIC Port (Optional) D Video Connector K Power Supply Module #2 E NIC – 1 L Power Supply Module #1 F NIC – 2 M Add-in adapter slots from Riser Card G RJ45 Serial-A Port Figure 6.
Server System Features Server Board Components This section helps you identify the components and connectors on the server board.
Server System Features L Description Rear System Fan #1 connector AS Description CPU #3 Fan connector M 4 Port SATA/SAS connector (Drives 4-7) AT CPU #2 Fan connector N 4 Port SATA/SAS connector (Drives 0-3) AU Fan board power connector PDB signal connector ® O (Option) Intel RAID C600 Upgrade Key connector AV P Type-A USB 2.0 connector AW 4-pin IPMB connector Q (Option) mSATA port AX LCP connector R 2 Stacked USB 2.
Server System Features System Recovery Jumpers Jumper Name A Serial A Jumper (J33) B BMC Force Update (J37) C Password Clear (J73) D BIOS Recover (J74) E BIOS Default (J75) F ME Force Update (J81) Jumper Purpose If pins 2-3 are selected, the serial-A configuration is in Data Carrier Detect (DCD) mode. These pins should be selected on 1-2 for normal system operation. If pins 2-3 are selected, the Integrated BMC Force Update Mode is enabled.
Server System Features Peripheral Devices The Intel® Server System R2000LH2/LT2 provides locations and hardware for installing hard drives, CD-ROM drive, or DVD-ROM drive. The following figure shows the available options: A Asset Tag B Slimline Optical Drive Bay C Video Port D USB Ports E Front Control Panel F Hard Disk Drive Bays Figure 9. Optional Peripherals (4x3.5-inch hard drive bays as shown) Hard Disk Drive Carriers The Intel® Server System R2000LH2/LT2 ships with either 3.5" or 2.
Server System Features Slimline Optical Drive Carrier The slimline optical drive carrier can be used with a single slimline optical drive. One slimline carrier is included with your server system; the optical drive must be purchased separately. The drive in the optical drive carrier is NOT hot-swappable. The system power must be turned off to insert or remove the slimline optical drive carrier. For instructions on installing an optical drive, see Installing and Removing a Slimline Optical Drive.
Server System Features A B C D Power Connector SGPIO Connector I2C Connector SATA Connectors Figure 12. 4 x 3.5-inch Hard Drive Backplane Components (Rear View) 8 x 2.5" Hard Drive Backplane A SAS/SATA Hot-swap Connectors Figure 13. 8 x 2.5-inch Hard Drive Backplane Components (Front View) A B C Power Connectors Mini-SAS Connectors I2C Connector Figure 14. 8 x 2.
Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the Safety Information at the beginning of this manual. Note: Whenever you service the system, you must first power down the server and unplug all peripheral devices and the AC power cord.
Hardware Installations and Upgrades Figure 15. Cable Routing – 4 x 3.
Hardware Installations and Upgrades For system with 8 x 2.5" hot swap hard drive bay Note: 1. To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. 2. A second SSD is supported when the optical drive is NOT in use. Figure 16. Cable Routing – 8 x 2.
Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections. Figure 17. System Fan Order Figure 18.
Hardware Installations and Upgrades Removing and Installing the Front Bezel (Optional) Removing the Front Bezel If your system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock the bezel if it is locked. 2. Remove the left end of front bezel from rack handle (see letter A). 3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle (see letter B). Figure 19.
Hardware Installations and Upgrades Removing and Installing the Front Fan Bezel Removing the Front Fan Bezel Follow these steps to remove the front fan bezel: 1. Loosing the two screws on left and right end (see letter A). 2. Remove the front fan bezel from the chassis (see letter B) Figure 21. Removing the Front Fan Bezel Installing the Front Fan Bezel 1. Slide in the bezel (see letter A). . 2. Secure the bezel to the chassis with the two screws on left and right end as shown (see letter B). Figure 22.
Hardware Installations and Upgrades Removing and Installing the Rack Handles Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 23. Removing the Rack Handle Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown. Figure 24.
Hardware Installations and Upgrades Removing and Installing the Power Supply Module(s) Removing the Power Supply Module(s) 1. Push the green latch in the direction shown while pulling out of the system by the handle. Figure 25. Removing the Power Supply Module 2. Repeat step 1 to remove the second power supply module. Installing a Power Supply Module(s) 1. Insert the power supply module into the power supply cage and push all the way until it clicks into place. Figure 26.
Hardware Installations and Upgrades Note: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the power cord. 4. Remove the screws (see letter A). 5. Depress the latches (see letter B). 6. Slide the cover back and lift upward. Figure 27.
Hardware Installations and Upgrades Removing and Installing the Front End Module Before removing or installing the PCI riser assembly, please make sure following steps are performed: 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the rack handles. For instructions, see Removing the Rack Handles. 3. Remove the system cover. For instructions, see Removing the System Cover. Removing the Front End Module 1. Disconnect any cables attached to the front end module. 2.
Hardware Installations and Upgrades Removing and Installing the PCI Riser Assembly Before removing or installing the PCI riser assembly, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. Removing the PCI Riser Assembly 1. Disconnect any cables attached to any add-in cards, pull up the release lever (see letter A). 2.
Hardware Installations and Upgrades 4. Connect any cables to add-in cards that require them. See your add-in card documentation for information and add-in card requirements. Installing and Removing a PCI Add-in Card Before removing or installing a PCI add-in card, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove the PCI riser assemblies.
Hardware Installations and Upgrades Installing a Full-length PCI Add-in Card 1. Remove the screw (See letter A), install and secure the provided proper bracket as shown (see letter B) 2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter C). 3. Insert add-in card until it sits in the riser connector (see letter D). 4. Secure the add-in card with screw as shown (see letter E). Figure 34.
Hardware Installations and Upgrades Removing a Full-Length PCI Add-in Card 1. Remove the screw as shown (see letter A). 2. Remove the PCI add-in card from the riser card connector (see letter B). 3. Remove the screw and the bracket for full-length PCI add-in card as shown (see letter C) 4. Install the screw as shown (see letter D) Figure 36. Removing a Full-Length PCI Add-In Card Note: Make sure that all empty add-in card slots have filler panels installed.
Hardware Installations and Upgrades Removing the Air Duct 1. Loosen the thumbscrew under the power supply cage at the rear of the system. 2. Lift up the tilt bay and fully open it to 110 degrees (see letter A). 3. Bend and slide out the air duct (see letter B). 4. Remove the air duct from the chassis (see letter C). Figure 37. Removing the Air Duct Installing the Air Duct 1. Bend and slide in the air duct (see letter A). 2. Install air duct into the chassis (see letter B). 3.
Hardware Installations and Upgrades Removing and Installing Processor The heatsink has thermal interface material (TIM) on the underside of it. Use caution so that you do not damage the thermal interface material. Use gloves to avoid sharp edges. Removing Processor Heatsink(s) The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2 Phillips* screwdriver, loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure: 1.
Hardware Installations and Upgrades Figure 40. Installing Processor – Open the Socket Lever 2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter A). Open the load plate all the way (see letter B). Figure 41. Installing Processor – Open the Load Plate 3. Install the Processor. Take the processor out of the box and remove the protective shipping cover (see letter A).
Hardware Installations and Upgrades Figure 43. Installing Processor – Remove the Cover 5. Close the Load Plate. Carefully lower the load plate over the processor. Figure 44. Installing Processor – Close the Load Plate 6. Latch the Locking Lever. Push down on the locking lever on the CLOSE 1st side (see letter A). Slide the tip of the lever under the notch in the load plate (see letter B). Make sure the load plate tab engages under the socket lever when fully closed.
Hardware Installations and Upgrades 4. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see letter D). Similarly, engage screws 3 and 4. 5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see letter E). Figure 46. Installing Processor Heatsink Removing the Processor 1. Remove the processor heatsink, see Figure 39 2. Open the socket lever, see Figure 40 3.
Hardware Installations and Upgrades 2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket (see letter B). 3. Insert the bottom edge of the DIMM into the socket (see letter C). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter D). Make sure the clips are firmly in place (see letter E). Figure 47.
Hardware Installations and Upgrades Figure 48. Installing Hard Disk Drive – Removing 3.5" HDD carrier 2. Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket (see letter C). Figure 49. Installing Hard Disk Drive – Removing 3.5" HDD interface bracket 3. Install the hard disk drive using the same four screws as shown. Make sure the connector end of the drive matches the backplane connector (see letter D). Figure 50. Installing Hard Disk Drive – Installing 3.
Hardware Installations and Upgrades Figure 51. Installing Hard Disk Drive – Installing 2.5" HDD 4. With the lever open, insert the hard disk drive assembly into the chassis (see letter E). Push in the lever to lock it into place (see letter F). Figure 52. Installing Hard Disk Drive – Inserting 3.5" HDD Assembly Installing a Hard Disk Drive into 2.5" Hot Swap Hard Drive Carrier 1. Remove the drive carrier by pressing the green latch to unlock (see letter A).
Hardware Installations and Upgrades Figure 53. Installing Hard Disk Drive – Removing 2.5" HDD carrier 2. Remove the four screws securing the plastic drive blank from the 2.5" HDD carrier (see letter C). Disengage the plastic drive blank from the HDD carrier. Remove the plastic drive blank from the 2.5" HDD carrier (see letter D). Figure 54. Installing Hard Disk Drive – Removing Plastic Drive Blank 3. Install the hard disk drive using the four screws as shown.
Hardware Installations and Upgrades Figure 56. Installing Hard Disk Drive – Inserting 2.5" HDD assembly Installing and Removing a Slimline Optical Drive Cautions: The slimline optical drive is NOT hot-swappable. Before removing or replacing the drive, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.
Hardware Installations and Upgrades Figure 58. Installing an Optical Drive Removing a Slimline Optical Drive 1. Remove the cables (see letter A). Slide the optical drive out (see letter B and C). Figure 59. Removing the Slimline Optical Drive 2. If no device will be installed in this location, install a filler panel in this location. Installing and Removing the Intel® I/O Expansion Module Before installing or removing the Intel® I/O expansion module, please make sure following steps are performed. 1.
Hardware Installations and Upgrades 5. Remove the air duct. For instructions, see Removing the Air Duct. Before Installing Intel I/O Expansion Module at the Left Edge of the Board (Optional) ® 1. Install the module to the provided bracket (see letter A). 2. Secure the module to the bracket with the three screws (see letter B). 3. Install the provided connector converter (see letter C). Figure 60. Installing Intel® I/O Expansion Module Installing Intel I/O Expansion Module ® 1.
Hardware Installations and Upgrades Figure 61. Installing Intel® I/O Expansion Module Removing Intel® I/O Expansion Module 1. Remove the two screws as shown (see letter A). 2. Remove the module out of the server system (see letter B and C). 3. Install the I/O expansion module filler panel into the system back panel and secure it to the chassis with the screw (see letter D).
Hardware Installations and Upgrades Figure 62. Removing Intel® I/O Expansion Module Installing and Removing the Intel® Remote Management Module 4 Before installing or removing the Intel® Remote Management Module 4, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4.
Hardware Installations and Upgrades 5. Remove the air duct. For instructions, see Removing the Air Duct. Installing the Intel® RMM4 Lite Locate the RMM4 Lite connector next to onboard NIC port, carefully pick up the Intel® RMM4 Lite module, and match the alignment pin of the module and the connector on server board. Press to install. Figure 63. Installing the Intel® RMM4 Lite Install the Intel® RMM4 NIC 1. Connect the cable to the server board (see letter A). 2.
Hardware Installations and Upgrades Removing the Intel® RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board. Removing the Intel® RMM4 NIC 1. Remove the cable to the module (see letter A). 2. Remove the two screws as shown and remove the module out of the server system (see letter B). 3. Remove the cable to the server board (see letter C). Figure 65.
Hardware Installations and Upgrades Figure 66. Installing a SSD Removing a Solid State Drive 42 1. Disconnect cables (see letter A). 2. Remove the two screws to release the Solid State Drive carrier (see letter B). 3. Pull the Solid State Drive up to remove from the air duct (see letter C). 4. Remove the four screws to release the Solid State Drive (see letter D). 5. Pull the Solid State Drive up to remove from the carrier (see letter E). 6.
Hardware Installations and Upgrades Figure 67. Removing a SSD Installing and Removing the Intel® RAID Smart Battery Before installing or removing the Intel® RAID Smart Battery, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. Installing the Intel® RAID Smart Battery 1. Connect the cable between the BBU and the RAID card.
Hardware Installations and Upgrades Figure 68. Installing the Intel® RAID Smart Battery Removing the Intel® RAID Smart Battery 1. Slide out the plastic battery holder (see letter A). 2. Lift the battery up to remove it from the server chassis (see letter B). Figure 69. Removing the Intel® RAID Smart Battery Installing and Removing the Server Board Before installing or removing the server board, please make sure following steps are performed. 1.
Hardware Installations and Upgrades 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4. Remove the PCI riser assemblies. For instructions, see Removing the PCI Riser Assembly. 5. Remove the air duct. For instructions, see Removing the Air Duct. 6. Remove the processor heatsink(s). For instructions, see Removing Processor Heatsink(s). 7. Remove the processor(s).
Hardware Installations and Upgrades Figure 71. Installing the Server Board 3. Connect all power cables to the server board. Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices.
Hardware Installations and Upgrades Figure 72. Replacing the Backup Battery 9. Dispose of the battery according to local ordinance. 10. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC. Replacing a Redundant Fan Module 1. Remove the system cover if needed. For instructions, see Removing the System Cover. 2.
Hardware Installations and Upgrades Figure 73. Replacing a system fan Replacing the Backplane Before removing or installing the backplane, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove all hot-swap drive carriers, regardless of whether or not a drive is installed in the carrier. Removing the Backplane 1. Disconnect all cables from the backplane. 2.
Hardware Installations and Upgrades 2. Slide the backplane into the server system guides (see letter B). 3. Secure the backplane with the screw as shown (see letter C). Figure 75. Installing the backplane 4. Connect cables to backplane, please refer to Cable Routing. Replacing the Lower Fan Board Before removing or installing the lower fan board, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover.
Hardware Installations and Upgrades Figure 76. Removing the Lower Fan Board Installing the Lower Fan Board 1. Hold the lower fan board only by the edges. Do not push or pull on any components on the lower fan board. Position the lower fan board in place at the front of the server system (see letter A). 2. Secure the lower fan board with the screws as shown (see letter B). Figure 77. Installing the Lower Fan Board 3. Connect cables to the lower fan board; please refer to Cable Routing.
Hardware Installations and Upgrades Replacing the Front Video and USB Module Before removing or installing the front video and USB module, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4. Remove the PCI riser assemblies.
Hardware Installations and Upgrades Figure 79. Installing the front video and USB Module Installing and Removing the LCP Module Before installing or removing the LCP module, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4. Remove the PCI riser assemblies.
Hardware Installations and Upgrades Figure 80. Installing the LCP Module Removing the LCP Module 1. Disconnect LCP and USB cables from server board (see letter A). 2. Remove the two screws as shown (see letter B). 3. Slide the module out (see letter C). 4. Remove the two screws as shown, slide the front USB header out (see letter D). 5. Install the front video and USB module. For instructions, see Installing the Front Video and USB Module.
Hardware Installations and Upgrades Figure 81. Removing the LCP Module Install the Bezel (Optional) Install the System into Rack (Optional) Caution: The maximum recommended server weight for the rack rails can be found at http://www.intel.com/support/motherboards/server/sb/CS-033655.htm. Exceeding the maximum recommended weight or misalignment of the server may result in failure of the rack rails holding the server. Use of a mechanical assist to install and align server into the rack rails is recommended.
Hardware Installations and Upgrades Label A Description Front Bracket Label D Description Inner Member B Outer Member E Safety Locking Pin C Rear Bracket F Release Button Figure 82. Slides Component Installing the Chassis into Rack 1. Pull release button to remove inner member from slides. 2. Align brackets to desired vertical position on rack and insert fasteners. 3. Move ball retainer to the front of slides. Figure 83.
Hardware Installations and Upgrades 4. Align inner member key holes to standoffs on chassis, move inner member as shown below. Figure 84. Install Inner Member to Chassis 5. Pull the release button in the inner member to release the lock and allow the chassis to close. Figure 85. Install Chassis to Fixed Slides Removing the Chassis from Rack 1. Fully extend the slides until it is in the locked position, pull the release button to release lock and disconnect inner member from slides.
Hardware Installations and Upgrades Figure 86. Extend Slides 2. Press safety locking pin to release inner member from chassis. Figure 87.
Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. Starting Setup To enter the BIOS Setup using a keyboard (or emulated keyboard); press the function key during boot time when the OEM or Intel® logo is displayed.
Server Utilities Key Option Select Field Description The key is used to move between fields. For example, can be used to move from hours to minutes in the time item in the main menu. - Change Value The minus key on the keypad is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list.
Server Utilities In the Option Values entries, the text for default values is shown with an underline. These values do not appear underline on the BIOS Setup screen. The underlined text in this document is to serve as a reference to which value is the default value. The Help Text entry is the actual text which appears on the screen to accompany the item when the item is the one in focus (active on the screen). The Comments entry provides additional information where it may be helpful.
Server Utilities Categories (Top Tabs) Server Management Screen (Tab) 2nd Level Screens Console Redirection System Information [With BMC Only] BMC LAN Configuration 3rd Level Screens Boot Options Screen (Tab) CDROM Order Hard Disk Order Floppy Order Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Boot Manager Screen (Tab) Error Manager Screen (Tab) [Non-BMC Only] View Event Log Screen Exit Screen (Tab) ® Intel Server System R20
Appendix A: Regulatory and Compliance Information Appendix A: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/.
Appendix B: Safety Information Appendix B: Safety Information Please refer to the Server Products Regulatory and Safety document for the Safety Information. The document can be downloaded from http://www.intel.com/support/motherboards/server/.
Appendix C: Installation/Assembly Safety Instructions Appendix C: Installation/Assembly Safety Instructions Please refer to the Server Products Regulatory and Safety document for the Installation/Assembly Safety Instructions. The document can be downloaded from http://www.intel.com/support/motherboards/server/.
Appendix D: Getting Help Appendix D: Getting Help If you encounter an issue with your server platform, please follow these steps to obtain support on your product. 1 Get connected to our support web page for 24x7 support when you need it to get the latest and most complete technical support information on all Intel® Enterprise Server and Storage Platforms.
® Appendix E: Intel Server Issue Report Form Appendix E: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2400BB, R2000BB) Server Chassis: (Example P4000M. If third-party chassis used, indicate make and model.
® Appendix E: Intel Server Issue Report Form Thermal solution (heatsink) examples: (1U, Passive w/air ducting, and so on) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third party hardware (Example: Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware
® Appendix E: Intel Server Issue Report Form Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft Windows Server 2003* Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, and Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail): Intel® RAID Controller: (Example SRCU42E) RAID controller part number (PBA number): RAID controller firmware version: Has the lates
® Appendix E: Intel Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
Appendix F: Warranty Appendix F: Warranty Limited Warranty for Intel® Chassis Subassembly Products Intel® warrants that the Products (defined herein as the Intel® chassis subassembly and all of its various components and software delivered with or as part of the Products) to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship and will substantially conform to Intel®'s publicly available specifications for a period of three (3) years after the date t
Appendix F: Warranty particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so this limitation may not apply. All expressed and implied warranties are limited in duration to the limited warranty period. No warranties apply after that period. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
