Technical Advisory 996

This Technical Advisory describes an issue which may or may not affect the customer’s product
Intel Technical Advisory TA-0996-1
5200 NE Elam Young Parkway
Hillsboro, OR 97124
April 1, 2012
Copyright © 2012 Intel Corporation. * Other names and brands may be claimed as the property of others.
INTEL
®
RAID C600 UPGRADE KEY REPLACEMENT ISSUE
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to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,
copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining
applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products
described herein may contain design defects or errors known as errata which may cause the product to deviate from published
specifications. Current characterized errata are available on request.
Products Affected
The following Intel® Server Boards based on Intel
®
C600 chipset:
 Intel
®
Server Board S2600CP
 Intel
®
Server Board S2600CO
 Intel
®
Server Board S2600JF
 Intel
®
Server Board S2600WP
 Intel
®
Server Board S2600GZ/GL

The following Intel® Server Systems based on Intel
®
C600 chipset:
 Intel
®
Server System P4000CP
 Intel
®
Server System P4000IPL
 Intel
®
Server System P4000CRL
 Intel
®
Server System R2000GZ/GL
 Intel
®
Server System R1000GZ/GL

Description
The above mentioned Intel
®
Server Boards and Systems may detect the incorrect Storage Control Unit (SCU)
Redundant Array of Inexpensive/Independent Disks (RAID) information after installing or replacing the RAID upgrade
key. The board or system may still show the previous RAID information even if you replace the key with a new one.
Root Cause
An issue exists with the Manageability Engine (ME) Firmware 02.01.05.069, where the system may not detect the new
RAID activation key during the first time AC power on.
Corrective Action / Resolution
This issue will be fixed in the next revision of the ME Firmware (02.01.05.091) and will be cut into Intel factory product in
the April 2012 timeframe. The new System Update Package (SUP) with new ME version will be posted on the
www.intel.com/support website around the middle of April 2012.