Technical Advisory 964-1

This Technical Advisory describes an issue which may or may not affect the customer’s product
Intel Technical Advisory TA-0964-1
5200 NE Elam Young Parkway
Hillsboro, OR 97124
October 8, 2010
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Potential Data loss when using Disk Encryption RAID Controllers or
Controllers/Modules when attached Self Encrypting Drives contain
data and a AXXRPFKDE Activation Key is Added and/or Encryption is
enabled.
Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,
to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any
patent, copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining
applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products
described herein may contain design defects or errors known as errata which may cause the product to deviate from published
specifications. Current characterized errata are available on request.
Products Affected
RS2BL080DE
RS2PI008DE
RS2BL080
RS2BL040
RS2PI008
RS2MB044
RS2SG244
RS2WG160
RS2MH080
Description
This affects customers that do not encrypt their self encrypting hard drives prior to Operating System
installation or Data Storage use. Data may become unavailable when an unsecured logical volume is secured
after initial creation and data is deployed onto the disk. This is dependent on the configuration of the data
bands on the SED(s) that make up the volume before it is secured.
Root Cause
SED Drives may support many data bands. Each band itself has a unique password and encryption key. Most
drives available today come with 2 bands; Band 0 is the global band and always encompasses the entire drive
per the TCG spec, and Band 1 is configured as a user band with no Logical Block Addressing (LBA) range
specified. Even when bands are unsecured (original factory setting), each write provided to the band is
encrypted using the band’s specific key to encrypt the data as it is written to the disk. When (MR) MegaRAID
secures a Virtual Drive (VD), MR resets the user band (band 1) to the full LBA range. Any subsequent read

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