Intel® Matrix Storage Console Reference Content January 2010 Revision 1.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL® PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT.
This document contains instructions on how to perform common tasks or resolve issues using the Intel® Matrix Storage Console. It is intended for reference only, in case you cannot (or do not plan to) upgrade to Intel® Rapid Storage Technology, which has an entirely new user interface.
How do I move my RAID 1 volume to larger hard drives? Use the following steps to move a RAID 1 volume to larger hard drives. The procedure will not require reinstallation of the operating system and will not compromise the current information on the RAID 1 volume. 1. 2. 3. 4. Shut off the system and remove one of the hard drives. Attach one of the large hard& drives in its place. Turn on the system and boot into Windows*.
Existing Hard Drive. 16. Follow the prompts to create a new RAID 1 volume. Your data will then be migrated from the single large hard drive to the new RAID 1 volume. How do I get a system report? The Intel® Matrix Storage Console generates a report that includes information on the storage subsystem, physical and logical device configuration, etc. This information can be very useful when troubleshooting issues. View System Report Use the following steps to view the system report. 1.
How do I upgrade the Intel® Matrix Storage Manager software? In order to upgrade to the latest version of the Intel® Matrix Storage Manager, use the following steps: • • • Download the latest driver Run the executable from within Windows* to install the software Reboot the system Uninstalling the older software is not required.
How do I verify or verify and repair RAID volume data? Verify RAID Volume Data To verify RAID volume data, perform the following steps: 1. Open the Intel® Matrix Storage Console (Start » Programs » Intel® Matrix Storage Manager » Intel® Matrix Storage Console). 2. Click View » Advanced Mode. 3. Right-click on the RAID volume in the device tree and click Verify Volume Data.
When the verification process is complete, a dialog will be displayed that shows the total number of verification errors and blocks with media errors. An example of this dialog follows. Verify and Repair RAID Volume Data To verify and repair RAID volume data, perform the following steps: 1. Open the Intel® Matrix Storage Console (Start » Programs » Intel® Matrix Storage Manager » Intel® Matrix Storage Console). 2. Click View » Advanced Mode. 3.
When the verification and repair process is complete, a dialog will be displayed that shows the total number of verification errors and blocks with media errors. An example of this dialog follows. How do I view recovery drive files? One of the benefits of using a recovery volume is that files on the recovery drive can be viewed using Microsoft Windows Explorer*. To view the recovery drive files, do the following: 1. Open the Intel® Matrix Storage Console.
The files will then be visible using Microsoft Windows Explorer. To hide the recovery drive files, right-click on the recovery volume and select Hide Recovery Drive Files. Note: If you are booting to the recovery drive, you can view/hide the master drive files by using the above steps, replacing Recovery Drive with Master Drive. How do I update a recovery volume? A recovery volume can be updated using either Basic mode or Advanced mode of the Intel® Matrix Storage Console.
3. Select Yes to confirm volume update. Update Volume Using Advanced Mode Use the following steps to update a recovery volume: 1. Open the Intel® Matrix Storage Console. (Start » All Programs » Intel® Matrix Storage Console » Intel® Matrix Storage Manager) 2. Select Advanced Mode from the View menu. 3. Right-click on the recovery volume in the device tree and select Update Volume.
How do I improve performance or protect files from a single hard drive failure? You can improve storage performance or protect your files from a single hard drive failure by adding an additional hard drive to a RAID-Ready system and migrating the RAID-Ready system to a 2-drive RAID 1 or RAID 0 system.
5. Click Protect data from a hard drive failure with RAID 1 or Improve storage performance with RAID 0 . 6. Depending on your selection in step 5, click Create a RAID 1 volume or Create a RAID 0 volume .
7. Click Yes to confirm volume creation. How do I convert a RAID 1 volume to a recovery volume? Use the following steps to convert a RAID 1 volume to a recovery volume. 1. Open the Intel® Matrix Storage Manager (Start » All Programs » Intel® Matrix Storage Manager » Intel® Matrix Storage Console). 2. Click the View menu, then click Advanced mode. 3. Right-click the RAID 1 volume in the device tree and click Convert to Recovery Volume.
4. Select Next to continue. 5. Modify the recovery volume name if desired. 6. Select which of the two RAID 1 member hard drives you want to use for the master hard drive. 7. The other hard drive will be used for the recovery hard drive. If you wish to change this, do so, then click Next. 8. Select an update policy for the recovery volume.
9. Click Finish to convert the RAID 1 volume to a recovery volume. How do I create a recovery volume? A recovery volume uses RAID 1 technology (mirroring) to copy data from a designated master drive to a designated recovery drive, either continuously or on request.
2. Click Protect data using Intel® Rapid Recover Technology, as shown in the following screen shot. 3. Click Yes to create the recovery volume. Create a Recovery Volume in Advanced mode: 1. Open the Intel® Matrix Storage Manager (Start » All Programs » Intel® Matrix Storage Manager » Intel® Matrix Storage Console). 2. Click the View menu and then click Advanced Mode.
3. Click the Actions menu and then click Create Recovery Volume. 4. Click Next. 5. Modify the recovery volume name if you wish. 6. Select a hard drive to be used as the master hard drive for the recovery volume, as shown in the following screen shot.
7. Select a hard drive to be used as the recovery hard drive for the recovery volume, as shown in the following screen shot. 8. Select an update policy. In Continuous mode, data on the master drive is copied to the recovery drive automatically as long as both drives are connected to the system. In Update on request mode, data on the master drive is copied to the recovery drive on your request. 9. Click Finish to create the recovery volume.
You may see the following tray icon notification balloon each time you log onto your system. This message indicates that you have a healthy RAID 1 volume. A healthy RAID 1 volume ensures that your data is protected from a single hard drive failure. To disable this message, right-click on the Intel® Matrix Storage Manager tray icon in the status bar and click Don't Show Data Protection Message at Startup .
5. 6. 7. 8. 9. Click Next. Modify the volume name if you wish. Select RAID 5. Select a strip size, and then click Next to continue. Click Finish to migrate to RAID 5. How do I create a second volume on a RAID array (i.e. matrix RAID)? If there is available capacity in a RAID array, it can be used to create a second RAID volume.
4. Enter the RAID volume name, select a RAID level, and select a strip size (if applicable); click Next to continue. 5. The array will be already be selected for you; click Next to continue. 6. Click Next since the volume will utilize all available capacity. 7. Click Finish to create the new RAID volume. Create Second RAID Volume Using Actions Menu To create a second volume on a RAID array using the Actions menu, use the following steps: 1.
6. Click Next since the volume will utilize all available capacity. 7. Click Finish to create the new RAID volume.
Nothing happens when I select Update Volume Description Nothing happens when I select Update Volume from within the Advanced mode of the Intel® Matrix Storage Console. Solution This is expected behavior. It may occur for one of the following reasons. • The recovery volume status may have said Volume Update in Progress for such a short time that it was not noticeable.
Error message appears when Intel® Matrix Storage Console is launched Description The first time you run the Intel® Matrix Storage Console (Start/Programs/Intel® Matrix Storage Manager/Intel® Matrix Storage Console), you may see an error message that states: "The features supported by the BIOS do not match the features supported by this application. To ensure compatibility with the system BIOS, some application features may not be available." Solution This is expected behavior.
I cannot create a recovery volume even though my system has a controller that supports Intel® Rapid Recover Technology. I do not see any of the following options in the Intel® Matrix Storage Console: • • • Protect data using Intel Rapid Recover Technology Create Recovery Volume Convert to Recovery Volume There is no option to create a recovery volume (#4. Recovery Volume Options) in the Intel® Matrix Storage Manager option ROM.
To start a rebuild of a degraded RAID 1 volume to a replacement hard drive, use one of the following methods. • • • Basic mode - Intel® Matrix Storage Console Advanced mode - Intel® Matrix Storage Console Intel® Matrix Storage Manager option ROM Use Basic Mode of the Intel® Matrix Storage Console 1. 2. 3. 4. Power off the system. Replace the failed hard drive with a new one that is of equal or greater capacity. Power on the system.
6. Click on the icon in front of Rebuild RAID volume now, as displayed in the following example: 7. Select Yes to confirm. Use Advanced Mode of the Intel® Matrix Storage Console 1. 2. 3. 4. Power off the system. Replace the failed hard drive with a new one that is of equal or greater capacity. Power on the system. After the operating system is running, select the Intel Matrix Storage Console from the Start Menu or click the Intel Matrix Storage Manager tray icon. 5.
Degraded or failed RAID 5 volume When one hard drive member of a RAID 5 volume fails or is disconnected, the RAID 5 volume will continue to function, but is in a degraded state. When two or more hard drive members fail or are disconnected, the volume has failed. If one of these scenarios occurs, refer to the appropriate procedure below to recover or to recreate your configuration. • • Degraded RAID 5 volume Failed RAID 5 volume Degraded RAID 5 Volume Missing Hard Drive 1. Turn off the system. 2.
9. Select option 1. Create RAID Volume to create a new RAID 5 volume. You will then need to reinstall the operating system on the new volume. Degraded or failed RAID 10 volume A RAID 10 volume will be reported as Degraded if one of the following conditions exists: • • One of the member hard drives fails or is disconnected. Two non-adjacent member hard drives fail or are disconnected.
Three or Four Missing Members Note: When a RAID 10 volume is in the failed state because three or four member hard drives have been disconnected, the RAID 10 volume cannot be recovered and any data on the RAID 10 volume is lost. This procedure deletes the failed RAID 10 volume. 1. Make sure the system is powered off. 2. Reconnect the missing hard drives. 3. Power on the system.
Missing Hard Drive 1. Turn off the computer. 2. Reconnect the missing hard drive. 3. Turn on the computer. The rebuild will occur automatically. Failed Hard Drive Use one of the following methods to recover your failed RAID 1 volume. • • Basic mode of the Intel® Matrix Storage Console Advanced mode of the Intel® Matrix Storage Console Use the following steps to recover your RAID 1 volume using Basic mode of the Intel® Matrix Storage Console. 1. 2. 3. 4. Turn off the computer.
When both hard drives in a RAID 1 volume fail, the RAID 1 volume cannot be recovered Note and any data on that volume is lost. This procedure deletes the failed RAID 1 volume and creates a new RAID 1 volume. 1. 2. 3. 4. 5. 6. 7. 8. 9. Turn off the system. Replace the failed hard drives with new hard drives that are of equal or greater capacity. Turn on the system. When prompted during system startup, press Ctrl and i at the same time to enter the Intel Matrix Storage Manager option ROM user interface.
