Intel® Server Board S1200BT Service Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Intel Order Number G16972-005
Disclaimer Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit CD and/or at http://www.intel.com/support/ motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.
䞡㽕ᅝܼᣛᇐ iv Intel® Server Board S1200BT Service Guide
Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
vi Intel® Server Board S1200BT Service Guide
Preface About this Manual Thank you for purchasing and using the Intel® Server Board S1200BT. This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Title of document.
Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware were tested and can be used with your board, and for ordering information for Intel products, see: http://www.intel.com/support/motherboards/server.
Table 1. Additional Information and Software For this information or software For software to manage your Intel® server For drivers Use this Document or Software Intel Server Management Software • • Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) For firmware and BIOS updates, or for BIOS recovery Please go to mainpage on for “S1200BT”.
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Table of Contents Safety Information ..................................................................................................... iii Important Safety Instructions ................................................................................................ iii Wichtige Sicherheitshinweise ............................................................................................... iii Consignes de sécurité .......................................................................................
Installing and Removing Memory ........................................................................................ 71 Installing DIMMs .......................................................................................................... 71 Removing DIMMs ........................................................................................................ 72 Installing the Processor ...............................................................................................
List of Figures Figure 1. Intel® Server Board S1200BTL/S1200BTLRM .......................................................... 1 Figure 2. Intel® Server Board S1200BTS Picture ..................................................................... 2 Figure 3. Connector and Component Location ......................................................................... 7 Figure 4. Intel® Server Board S1200BTS Layout...................................................................... 9 Figure 5.
Figure 43. BMC Force Update Jumper ................................................................................... Figure 44. Installing Memory................................................................................................... Figure 45. Lifting the Load Lever ............................................................................................ Figure 46. Open the Load Plate.............................................................................................. Figure 47.
List of Tables Table 1. Additional Information and Software .........................................................................viii Table 2. Server Board Features ................................................................................................3 Table 3. NIC LED Descriptions ................................................................................................13 Table 4. Memory Configuration Table. ...............................................................................
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1 Server Board Features This chapter briefly describes the main features of the Intel® Server Board S1200BTL, S1200BTLRM and S1200BTS. This chapter provides a photograph of the product, list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1.
Figure 2.
Table 2 summarizes the features of the server board. Table 2. Server Board Features Feature Processors Description of S1200BTL/S1200BTLRM Supports for one Intel® Xeon® E31200Processors or the 2nd Generation Intel® Core™ i3 Processors in FC-LGA 1155 socket package. • 5 GT/s point-to-point DMI interface to PCH • LGA 1155 pin socket Supports for Intel® Xeon® E3-1200 V2 processors or the 3rd Generation Intel® Core™ i3 processors in FC-LGA 1155 socket package.
Feature I/O Description of S1200BTL/S1200BTLRM External connections: • • • DB-15 video connectors DB-9 serial Port A connector Four ports on two USB/LAN combo connectors at rear of board Internal connections: • • • • • • Add-in PCI, PCI Express* Cards Two USB 2x5 pin headers, each supporting two USB 2.
Feature On-board Hard Drive Description of S1200BTL/S1200BTLRM Support for six Serial ATA II hard drives through six onboard SATA II connectors with SW RAID 0, 1, 5, and 10.
Connector and Header Locations A B C D E FG J I H K L M N AA BB CC O DD EE P FF GG Q HH Z YX W V U T S R AF003509 6 Intel® Server Board S1200BT Service Guide
A. Slot 1, 32 Mbit/33 MHz PCI R. System FAN2 and System FAN3 Connector B. TPM S. CPU Connector C. Slot 3/4, PCI Express* Gen2 x4 (x8 connector) T. CPU Fan Connector D. Slot 5, PCI Express* Gen2 x4 (x8 connector) U. USB connector for smart module E. Slot 6, PCI Express* Gen2 x8 (x16 connector) V SAS Module connector V. SAS Module Connector F. Chassis Intrusion W. IPMB G. SATA_KEY X. SYS_FAN_1 H. Two Ethernet and Dual USB COMBO Y. HSBP I. Video Port Z. SATA_SGPIO J.
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A. Slot 4, 32 Mbit/33 MHz PCI N. SYS FAN 1 B. Slot 5/6, PCI Express* Gen2 x4 (x8 connector) O. CPU connector C. SATA_KEY P. CPU Fan connector D. Slot 7, PCI Express* Gen2 x8 (x16 connector) Q. Chassis Intrusion E. Ethernet and Dual USB COMBO R. SATA_SGPIO F. Ethernet and Dual USB COMBO S. SYS_FAN_3 G. Video port T. Six 3Gb/s SATA ports H. External Serial port U. Low profile USB connector I. CPU Power connector V. Internal USB J. SYS_FAN_2 W. CMOS battery K.
Configuration Jumpers Jumper Name J1H3: Protected RTC (CMOS clear) J1J2: ME Force Update 10 Pins What happens at system reset… 1-2 These pins should have a jumper in place for normal system operation. (Default) 2-3 If these pins are jumpered with AC power plugged, the CMOS settings are cleared within five seconds. These pins should not be jumpered for normal operation.
Jumper Name Pins J1G1: Password Clear J2G1: BIOS Recovery What happens at system reset… 1-2 These pins should have a jumper in place for normal system operation. (Default) 2-3 If these pins are jumpered, administrator and user passwords are cleared within 5-10 seconds after the system is powered on. These pins should not be jumpered for normal operation. 1-2 These pins should have a jumper in place for normal system operation.
Jumper Name Pins J1E2: Protected RTC (CMOS clear) J1F3: BIOS Recovery J1F2: ME Force Recovery What happens at system reset… 1-2 These pins should have a jumper in place for normal system operation. (Default) 2-3 If these pins are jumpered, the CMOS settings are cleared on the next reset. Note: These pins should not be jumpered for normal operation. 1-2 These pins should have a jumper in place for normal system operation.(Default) 2-3 The main system BIOS will not boot with these pins jumpered.
The NIC LEDs at the right and left of each NIC provide the following information: Table 3.
Except for these two processors, the Intel® Server Board S1200BT also supports the Intel® Xeon® E3-1200 V2 Processors or the 3rd Generation Intel® Core™ i3 Processors in FC-LGA 1155 socket package with 5GT/s point-to-point DMI interface to PCH and LGA 1155 pin socket. For a complete list of supported processors, see the links under “Additional Information and Software”. Memory The Intel® Server Board S1200BT supports a DDR3-based ECC UDIMM memory subsystem and up to two DIMM sockets per channel.
Power Supply A minimum of 350 W is required. Your supply must provide a minimum of 3 A of 5-V standby current or the board will not boot. Optional Hardware Intel® ROC Module The Intel® Server Board S1200BTLRM provides the support of an optional Intel RAID Module. Five modules are supported in this platform: RMT3PB080, RMS25PB080, RMS25PB040, RMS25KB080 and RMS25KB040. The optional Intel® Integrated RAID Module RMT3PB080 is an intelligent custom boardto-board PCI Express* 2.
Intel® SAS RAID Module The Intel® Server Board S1200BTL/S1200BTLRM provide a SAS Mezzanine slot (J2H1) for the installation of an optional Intel® SAS RAID Module. Once the optional Intel® SAS Entry RAID Module is detected, the x4 PCI Express* links from the chipset to the SAS Mezzanine slot. Three modules are supported in this platform: AXXRMS2AF040, AXXRMS2LL040, and AXX4SASMOD. The optional Intel® Integrated RAID Module AXXRMS2AF040 is an intelligent custom board-to-board PCI Express* 2.
Intel® Remote Management Module 4 Intel® Server Board S1200BTL/S1200BTLRM support Intel® Remote Management Module 4 solution. For the detail installation and configuration, please go to http://www.intel.com/support/motherboards/server to get the detail information. IT/IR RAID Mode Supports entry hardware RAID 0, RAID 1, and RAID10/10E and native SAS pass through mode.
TPM (Trusted Platform Module) For the detail Intel® TPM module, please refer to TPM Module User Guide. On-Board chip: ST19NP18 • • • • 18 Embedded TPM 1.2 firmware 33-MHz Low Pin Count (LPC) interface V1.1 Compliant with TCG PC client specific TPM Implementation Specification (TIS) V1.
2 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. See “Additional Information and Software” for a link to the Technical Product Specification where you will find details about specific BIOS setup screens.
Key Option Exit Description The key provides a mechanism for backing out of any field. When the key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered. When the key is pressed in any submenu, the parent menu is re-entered. When the key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded.
Key Option Save and Exit Description Pressing the key causes the following message to display: Save configuration and reset? Yes No If "Yes" is highlighted and is pressed, all changes are saved and the Setup is exited. If "No" is highlighted and is pressed, or the key is pressed, the user is returned to where they were before was pressed without affecting any existing values.
• Information enclosed in square brackets ([ ]) in the tables identifies areas where the user must type in text instead of selecting from a provided option. • Whenever information is changed (except Date and Time), the systems requires a save and reboot to take place in order for the changes to take effect. Alternatively, pressing discards the changes and resumes POST to continue to boot the system according to the boot order set from the last boot.
Categories (Top Tabs) 2nd Level Screens 3rd Level Screens Boot Options Screen (Tab) ª Hard Disk Order ª CDROM Order ª Floppy Order ª Network Device Order ª BEV Device Order ª Add EFI Boot Option ª Delete EFI Boot Option Boot Manager Screen (Tab) Error Manager Screen (Tab) System Event Log Screen (Tab) [Non-BMC Only] Exit Screen (Tab) Intel® Server Board S1200BT Service Guide 23
Main Screen (Tab) The Main Screen is the first screen that appears when the BIOS Setup configuration utility is entered, unless an error has occurred. If an error has occurred, the Error Manager screen appears instead. Figure 9. Main Screen Screen Field Descriptions: 1. Logged in as: Option Values: Help Text: Comments:Information only. Displays password level that setup is running in: Administrator or User. With no passwords set, Administrator is the default mode. 2.
Help Text: Comments:Information only. The version information displayed is taken from the BIOS ID String, with the timestamp segment dropped off. The segments displayed are: Platform:Identifies whether this is a Bromolow or Romley platform BIOS 86B:Identifies this BIOS as being an EPSD Intel® Server BIOS xx: Major Revision level of the BIOS yy: Release Revision level for this BIOS zzzz: Release Number for this BIOS 4.
Comments:If enabled, the POST Error Pause option takes the system to the error manager to review the errors when major errors occur. Minor and fatal error displays are not affected by this setting. 8. System Date Option Values: Help Text: System Date has configurable fields for the current Month, Day, and Year. The year must be between 2005 and 2099. Use [Enter] or [Tab] key to select the next field.
Figure 10. Advanced Screen Screen Field Descriptions: 1. Processor Configuration Option Values: Help Text: View/Configure processor information and settings. Comments:Selection only. Position to this line and press the key to go to the Processor Configuration group of configuration settings. 2. Memory Configuration Option Values: Help Text: View/Configure memory information and settings. Comments:Selection only.
Help Text: View/Configure serial port information and settings. Comments:Selection only. Position to this line and press the key to go to the Serial Port Configuration group of configuration settings. 5. USB Configuration Option Values: Help Text: View/Configure USB information and settings. Comments:Selection only. Position to this line and press the key to go to the USB Configuration group of configuration settings. 6.
Processor Configuration The Processor Configuration screen displays the processor identification and microcode level, core frequency, cache sizes, Intel® QuickPath Interconnect information for all processors currently installed. It also allows the user to enable or disable a number of processor options. To access this screen from the Main screen, select Advanced > Processor Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen.
Option Values: Help Text: Comments:Information only. Displays the Processor Signature value (from the CPUID instruction) identifying the type of processor and the stepping Processor Frequency Option Values: Help Text: Comments:Information only. Displays current operating frequency of the processor. 2. Microcode Revision Option Values: Help Text: Comments:Information only.
6. Processor Version Option Values: Help Text: Comments:Information only. Displays Brand ID string read from processor with CPUID instruction. 7. CPU Core Ratio Settings Option Values: 0-63, default is 63 Help Text: This value must between Max Efficiency Ratio (LFM) and Maximum non-turbo ratio set by Hardware (HFM). Comments: This option is only visible if Show CPU Core Ratio is Enabled. 8.
Enhanced Intel® SpeedStep® Technology allows the system to dynamically adjust processor voltage and core frequency, which can result in decreased average power consumption and decreased average heat production. Contact your OS vendor regarding OS support of this feature. Comments:When Disabled, the processor setting reverts to running at Max TDP Core Frequency (rated frequency). This option is only visible if all processors installed in the system support Enhanced Intel® SpeedStep® Technology.
Comments:This is normally Enabled but can be Disabled for improved performance on certain benchmarks and in certain situations. 14. Intel® Hyper-Threading Tech Option Values: Enabled Disabled Help Text: Intel® Hyper-Threading Technology allows multithreaded software applications to execute threads in parallel within each processor. Contact your OS vendor regarding OS support of this feature.
Help Text: Intel® Virtualization Technology allows a platform to run multiple operating systems and applications in independent partitions. Note: A change to this option requires the system to be powered off and then back on before the setting takes effect. Comments:This option is only visible if all processors installed in the system support Intel® VT. The software configuration installed on the system must support this feature in order for it to be enabled. 18.
Option Values: Enabled Disabled Help Text: Enable/Disable Intel® VT-d Pass-through DMA support. Comments:This option only appears when Intel® Virtualization Technology for Directed I/O is Enabled. 22. MLC Streamer Option Values: Enabled Disabled Help Text: MLC Streamer is a speculative prefetch unit within the processor(s). Note: Modifying this setting may affect performance.
The next cache line will be prefetched into L1 data cache from L2 or system memory during unused cycles if it sees that the processor core has accessed several bytes sequentially in a cache line as data. [Disabled] – Only fetches cache line with data required by the processor (64 bytes). Comments: DCU Data Prefetcher is normally Enabled, for best efficiency in L1 Data Cache and Memory Channel use, but disabling it may improve performance for some processing loads and on certain benchmarks.
To access this screen from the Main screen, select Advanced > Memory Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Figure 12. Memory Configuration Screen Screen Field Descriptions: 1. Total Memory Option Values: Help Text: Comments:Information only. Displays the amount of memory available in the system in the form of installed DDR3 DIMMs, in units of GB. 2.
3. Current Configuration Option Values:Single Channel Dual Channel Symmetric Intel® Flex Help Text: Comments: Displays one of the following: — Single Channel – DIMMs are operating in Single Channel mode. This is the configuration when only one channel is populated with DIMMs. — Dual Channel Symmetric – DIMMs are operating in Dual Channel Symmetric mode. This is the configuration when both channels are identically populated with DIMMs.
Comments:Information only, for S1200 boards: Displays the state of each DIMM socket present on the board. Each DIMM socket field reflects one of the following possible states: — Installed – There is a DDR3 DIMM installed in this slot. — Not Installed – There is no DDR3 DIMM installed in this slot.
2. Configure SATA Mode Option Values:Compatibility Enhanced AHCI RAID Mode Help Text: [Compatibility] provides PATA emulation on the SATA device, allowing the use of legacy IDE/PATA drivers. [Enhanced] provides Native SATA support, using native SATA drivers included with the vast majority of current operating systems. [AHCI] enables the Advanced Host Controller Interface, which provides Enhanced SATA functionality plus additional functionality such as Native Command Queuing.
Option Values:None Help Text:Shows the name of the Storage Module detected, if one is installed. Comments:Information only. If no Storage module is detected, then “None” is displayed. — This shows the customer the product name of the module installed, which helps in identifying drivers, support, documentation, etc by listing this on the BIOS screen.
To access this screen from the Main screen, select Advanced > Serial Port Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Figure 14. Serial Port Configuration Screen USB Configuration The USB Configuration screen allows the user to configure the USB controller options. To access this screen from the Main screen, select Advanced > USB Configuration.
PCI Configuration The PCI Configuration screen allows the user to configure the PCI memory space used for onboard and add-in adapters, configure video options, and configure onboard adapter options. It also displays the NIC MAC Addresses in use. To access this screen from the Main screen, select Advanced > PCI Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Figure 16. PCI Configuration Screen 10.
Comments:Enables/disables PCI/PCIe PME# signal to generate Power Management Events (PME) and ACPI Table entries required for Wake on LAN (WOL). However, note that this will enable WOL only with an ACPI-capable Operating System which has the WOL function enabled.
901m-1500m Higher than 1500m Help Text: [300m or less] (980ft or less) Optimal performance setting near sea level. [301m - 900m] (980ft - 2950ft) Optimal performance setting at moderate elevation. [901m - 1500m] (2950ft - 4920ft) Optimal performance setting at high elevation. [Higher than 1500m] (4920ft or greater) Optimal performance setting at the highest elevations.
Security Screen (Tab) The Security screen allows the user to enable and set the user and administrative password and to lock out the front panel buttons so they cannot be used. This screen also allows the user to enable and activate the Trusted Platform Module (TPM) security settings on those boards that support TPM.
Help Text: Administrator password is used to control change access in the BIOS Setup utility. Only alphanumeric characters can be used. Maximum length is seven characters and it is case sensitive. Note: Administrator password must be set in order to use the user account. Comments: This option is only to control access to Setup. Administrator has full access to all Setup options. Clearing the Administrator Password also clears the User Password. 4.
Note: This option does not appear on all boards. 7. TPM State Option Values: May be: Enabled & Activated Enabled & Deactivated Disabled & Activated Disabled & Deactivated Help Text: Comments: Information only. Shows the current TPM device state. A Disabled TPM device does not execute commands that use the TPM functions and TPM security operations are not available.
Comments:Any Administrative Control operation selected will require the system to perform a Hard Reset in order to become effective. Note: This option appears only on boards equipped with a TPM.
Server Management Screen (Tab) The Server Management screen allows the user to configure several server management features. This screen also provides an access point to the screens for configuring console redirection, displaying system information, and controlling the BMC LAN configuration. To access this screen from the Main screen or other top-level Tab screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected.
Figure 20. Server Management Screen (S1200BTS) Console Redirection The Console Redirection screen allows the user to enable or disable console redirection and to configure the connection options for this feature. To access this screen from the Main screen, select Server Management > Console Redirection. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. Figure 21.
System Information The System Information screen allows the user to view part numbers, serial numbers, and firmware revisions. This is an Information Only screen. This screen may have fewer or more items displayed on it, depending on the system hardware configuration. For example, when the board does not include a BMC, this display does not include BMC Firmware Revision or SDR Version. Similarly, there is no HSC Firmware Revision displayed for systems which do not include an HSC.
Figure 23.
BMC LAN Configuration The BMC configuration screen allows the Setup user to configure the BMC Baseboard LAN channel and the RMM4 LAN channel, and to manage BMC User settings for up to five BMC Users. To access this screen from the Main screen, select Server Management > System Information. To move to another screen, press the key to return to the Server Management screen, then select the desired screen.
Hardware Monitor The Hardware Monitor screen allows the user to configure Fan Speed Control and to view displays of temperature and voltage status. To access this screen from the Main screen, select Server Management > Hardware Monitor. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. Figure 25. Hardware Monitor Screen, Auto Fan Control (S1200BTS) Figure 26.
Realtime Temperature and Voltage Status The Realtime Temperature and Voltage Status screen allows the user to view displays of current processor and system fan speeds, current system temperature, and the status of various voltages which are monitored on the board. This screen is present only for boards without a BMC. To access this screen from the Main screen, select Server Management > Hardware Monitor > Realtime Temperature and Voltage Status.
PXE Network Device BEV (Boot Entry Vector) Device EFI Shell and EFI Boot paths To access this screen from the Main screen or other top-level Tab screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Boot Options screen is selected. Figure 28. Boot Options Screen Hard Disk Order The Hard Disk Order screen allows the user to control the order in which BIOS attempts to boot from the hard disk drives installed in the system.
Figure 29. Hard Disk Order Screen CDROM Order The CDROM Order screen allows the user to control the order in which BIOS attempts to boot from the CDROM drives installed in the system. This screen is only available when there is at least one CDROM device available in the system configuration. Note: A USB CDROM device will appear in this section. To access this screen from the Main screen, select Boot Options > CDROM Order.
Figure 31. Floppy Order Screen Network Device Order The Network Device Order screen allows the user to control the order in which BIOS attempts to boot from the network bootable devices installed in the system. This screen is only available when there is at least one network bootable device available in the system configuration. To access this screen from the Main screen, select Boot Options > Network Device Order.
Figure 33. BEV Device Order Screen Add EFI Boot Option The Add EFI Boot Option screen allows the user to add an EFI boot option to the boot order. This screen is only available when there is at least one EFI bootable device present in the system configuration. The “Internal EFI Shell” Boot Option is permanent and cannot be added or deleted. To access this screen from the Main screen, select Boot Options > Add EFI Boot Option.
Figure 35. Delete EFI Boot Option Screen Boot Manager Screen (Tab) The Boot Manager screen allows the user to view a list of devices available for booting, and to select a boot device for immediately booting the system. Note: This list is not in order according to the system Boot Option order. The “Internal EFI Shell” will always be available, regardless of whether any other bootable devices are available.
Figure 37. Error Manager Screen System Event Log Screen (Tab) The System Event Log screen appears only for server boards (other than Compute Module boards) which do not have an onboard Baseboard Management Controller. These boards maintain the System Event Log internally by using the SMBIOS Type 15 mechanism. The System Event Log viewer can display as many log records as are stored in a single page. Each Event Record is displayed on one line. The most recent Event Record is displayed on the top.
Exit Screen (Tab) The Exit screen allows the user to choose whether to save or discard the configuration changes made on other Setup screens. It also allows the user to restore the BIOS settings to the factory defaults or to save or restore them to a set of user-defined default values. If Load Default Values is selected, the factory default settings (noted in bold in the tables in this chapter) are applied.
Note: In the unlikely event a BIOS error occurs during the BIOS update process, you may need to follow a recovery process to return the system to service. Refer to “Additional Information and Software” for a link to necessary software and instructions. Recording the Current BIOS Settings 1. Boot the computer and press when you see the message: Press Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2.
Note: During the recovery mode, video is not initialized. One high-pitched beep announces the start of the recovery process. The entire process takes two to four minutes. A successful update ends with two high-pitched beeps. Failure is indicated by a long series of short beeps.
Recovering the BIOS The following steps boot the recovery BIOS and flashes the normal BIOS: 1. Power down and unplug the system from the AC power source. 2. Move the recovery jumper at JIF3 from the spare location at pins 2 and 3 to cover pins 1 and 2. Refer to the following figure. Figure 40. BIOS Recovery Jumper 3. Insert the bootable BIOS Recovery media containing the new BIOS image files. A BIOS recovery can be accomplished from SATA CD and USB Mass Storage device.
Clearing the Password If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into the “clear” position clears both passwords. Before a new password(s) is set, you must restore the password clear jumper to its original position. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. 3.
3. Move the jumper from the default operating position (covering pins 1 and 2) to the reset/clear position (covering pins 2 and 3). Figure 42. CMOS Recovery Jumper 4. Wait five seconds. 5. Move the jumper back to default position, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnect the AC power and power up the system. The CMOS is cleared and can be reset by going into the BIOS setup. Updating the Integrated BMC BMC Force Update 2 J1A2 3 Default Enabled AF003291 Figure 43.
board provides an Integrated BMC Force Update jumper, which forces the Integrated BMC into the proper update state. You should complete the following procedure in the event the standard Integrated BMC firmware update process fails. Note: Normal Integrated BMC functionality is disabled with the Force Integrated BMC Update jumper set to the enabled position. The server should never be run with the Integrated BMC Force Update jumper set in this position.
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3 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual.
Figure 44. Installing Memory 5. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A” in Figure 44). 6. Holding the DIMM by the edges, remove it from its anti-static package. 7. Position the DIMM above the socket. Align the two small notches in the bottom edge of the DIMM with the keys in the socket (letter “B” in Figure 44). 8. Insert the bottom edge of the DIMM into the socket (letter “C” in Figure 44). 9.
8. Replace the server's cover and reconnect the AC power cord. Refer to the documentation that came with your server chassis for instructions on installing the server’s cover. Installing or Replacing the Processor Note: Use the following instructions to install or replace a processor instead of using the instructions that came with the processor. Caution: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server.
5. Locate the processor socket and open the socket lever (see Figure 45). AF004572 Figure 45. Lifting the Load Lever 6. Open the load plate (see letter “A” and “B” in Figure 46). AF004573 AF004574 Figure 46. Open the Load Plate 7. Remove the socket protective cover (Figure 47).
Save the protective cover. A AF004580 Figure 47. Remove the Socket Protective Cover 8. Take the processor out of the box and remove the protective shipping cover (Figure 48). A AF003189 Figure 48. Remove the Processor Protective Cover 9. Align the processor cutouts to match the two socket pins, and insert the processor into the socket as shown in Figure 49. AF004575 Figure 49.
10. Close the load plate (see letter “A” in Figure 50), close the socket lever, and ensure the load plate tab engages under the socket lever when fully closed (see letter “B” and “C” in Figure 50). AF004577 AF004576 AF004579 Save the protective cover. A AF004578 AF004580 Figure 50. Close the Load Plate and Socket Lever Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.
4. Using a #2 Phillips* screwdriver, finger-tighten each fastener diagonally, according to the white-circled numbers. 5. Securely re-tighten each fastener again in the same order as performed in Step 4. 6. Attach fan power cable to server board as shown. 3 Note: Heatsink styles may vary 2 1 A E 4 TIM AF003526 Figure 51. 2U Reference Heatsink Assembly 7. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 8.
7. Twist the heatsink slightly to break the seal between the heatsink and the processor. 8. Lift the heatsink from the processor. If it does not pull up easily, twist the heatsink again. Do not force the heatsink from the processor. Doing so could damage the processor. 9. Lift the processor lever. 10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see “Installing the Processor”.
Riser Connector A B Add-in Card Riser Card Riser Assembly Supports one PCIe* card. Figure 53. Installing a PCI Card in a Riser Card 3. Insert the riser card with the attached PCI card into the PCI slot on the server board. Press firmly on the riser card until it is fully seated. Press down on the riser card—do NOT press down on the PCI card. Caution: Press the riser card straight down into the slot. Tipping it in the slot while installing it may damage the riser card or slot on the server board. 4.
Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. Warning: Danger of explosion if battery is incorrectly replaced.
1. Observe the safety and ESD precautions in “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in the plastic retainer.
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Appendix A: LED Decoder During the system boot process, the BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, the BIOS displays the POST code to the POST Code Diagnostic LEDs on the back edge of the server board. To assist in troubleshooting a system hang during the POST process, you can use the Diagnostic LEDs to identify the last POST process executed.
Table 6. POST Progress Code LED Example Upper Nibble LEDs LEDs Status Results Lower Nibble LEDs MSB LSB LED #7 LED #6 LED #5 LED #4 LED #3 LED #2 LED #1 LED #0 8h 4h 2h 1h 8h 4h 2h 1h ON OFF ON OFF ON OFF ON OFF 1 0 1 0 1 1 0 0 Ah Ch • Upper nibble bits = 1010b = Ah; Lower nibble bits = 1100b = Ch; the two are concatenated as ACh. Table 7.
Progress Code Diagnostic LED Decoder O = On, X=Off Upper Nibble Lower Nibble MSB 8h 4h 2h 1h 8h 4h 2h 1h LSB #7 #6 #5 #4 #3 #2 #1 #0 Description 0x11 X X X O X X X O CPU PEI Module Starts 0x15 X X X O X O X O North Bridge PEI Module Starts 0x19 X X X O O X X O South Bridge PEI Module Starts 0x31 X X O O X X X O Memory Installed 0x32 X X O O X X O X CPU PEI Module for CPU initialization 0x33 X X O O X X O O CPU PEI Module for Cache initialization 0x34 X X O O X O X X CPU PEI Mod
Progress Code Diagnostic LED Decoder O = On, X=Off Upper Nibble Lower Nibble MSB 8h 4h 2h 1h 8h 4h 2h 1h LSB #7 #6 #5 #4 #3 #2 #1 #0 Description 0x95 O X X O X O X O DXE PCI Bus resource requested 0x96 O X X O X O O X DXE PCI Bus assign resource 0x97 O X X O X O O O DXE CON_OUT connect 0x98 O X X O O X X X DXE CON_IN connect 0x99 O X X O O X X O DXE SIO initialization 0x9A O X X O O X O X DXE USB start 0x9B O X X O O X O O DXE USB reset 0x9C O X X O O O X X DXE USB detect
Progress Code Diagnostic LED Decoder O = On, X=Off Upper Nibble Lower Nibble MSB 8h 4h 2h 1h 8h 4h 2h 1h LSB #7 #6 #5 #4 #3 #2 #1 #0 Description 0xF0 O O O O X X X X PEIM which detected forced Recovery condition 0xF1 O O O O X X X O PEIM which detected User Recovery condition 0xF2 O O O O X X O X Recovery PEIM (Recovery started) 0xF3 O O O O X X O O Recovery PEIM (Capsule found) 0xF4 O O O O X O X X Recovery PEIM (Capsule loaded) Intel® Server Board S1200BT Service Guide 87
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Appendix B: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. =============================================================== Customer Contact Information: Customer Support Case #: =============================================================== Intel® Server Board or System: (Example: S1200BT or R1304BTLSFAN) =============================================================== Server Chassis: (Example P4304XXSFCN.
Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): =============================================================== Processor information: Type Speed sSpec Thermal Solution Processor 1 Processor 2 Processor 3 Processor 4 Thermal solution (Heatsink) examples: (1U, Passive w/air ducting, Active w/fan, etc.
Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, etc.): Type Slot Manufacturer Model Firmware Third party hardware (Example: KVM, Chassis, etc.): Description/Use Manufacturer Model Firmware Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, etc.
RAID controller part number (PBA number): RAID controller firmware version: Has the latest RAID firmware been tried? (Yes/No): RAID driver version: Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: =============================================================== Detailed description of issue: Troubleshooting tried: 92 Intel® Server Board S1200BT Ser
Steps to replicate the issue: =============================================================== Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
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Appendix C: Getting Help If you encounter an issue with your server system, follow these steps to obtain support: 1. Visit the following Intel support web page: http://www.intel.com/support/motherboards/server This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise Server and Storage Platforms.
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Appendix D: Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). See “Additional Information and Software” for a link to the software updates.
Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see “Problems with Newly Installed Application Software”. First Steps Checklist • Is AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices.
Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: • • • • • • • • Power light does not light. No characters appear on screen. Characters on the screen appear distorted or incorrect. System cooling fans do not rotate. Hard disk drive activity light does not light. Optical drive activity light does not light. There are problems with application software. The bootable CD-ROM is not detected. Try the following solutions in the order given.
No Characters Display on Screen Check the following: • Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning.
System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of possible system component failure. Check the following: • • • • Is the power-on light lit? If not, see “Power Light Does Not Light”. If your system has LED lights for the fans, is one or more of these LEDs lit? Are any other control panel LEDs lit? Have any of the fan motors stopped? Use the server management subsystem to check the fan status.
Cannot Connect to a Server • Make sure the network cable is securely attached to the correct connector at the system back panel. • Try a different network cable. • Make sure you are using the correct and the current drivers. See “Additional Information and Software” for a link to the current drivers. • Make sure the driver is loaded and the protocols are bound. • Make sure the hub port is configured for the same duplex mode as the network controller.
• Make sure the other adapter supports shared interrupts. Make sure your operating system supports shared interrupts. • Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause • Try reseating the adapter first; then try a different slot if necessary. • The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. • Run the diagnostics.
Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: • If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk. • Check your system for a virus infection. • Uninstall and reinstall the software.
• If using ATA drives, verify the master/slave settings are set correctly. Refer to your drive documentation for details on setting the master/slave settings. • If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.
Table 10. POST Error Beep Codes Beeps 3 Error Message Memory error POST Progress Code Multiple Description System halted because a fatal error related to the memory was detected. The following Beep Codes are from the BMC, and are controlled by the Firmware team. They are listed here for convenience. 1-5-2-1 CPU socket population error N/A CPU1 socket is empty. 1-5-2-4 MSID Mismatch N/A MSID mismatch occurs if a processor is installed into a system board that has incompatible power capabilities.
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