Intel Technical Advisory

This Technical Advisory describes an issue which may or may not affect the customer’s product

Intel Technical Advisory TA-0935-1

5200 NE Elam Young Parkway

Hillsboro, OR 97124

June 29, 2009

Careful Removal and Installation of Thermal Solution Required

Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to

any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such

products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel

products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,

copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining

applications. Intel may make changes to specifications and product descriptions at any time, without notice. The “Product Affected”

may contain design defects or errors known as errata which may cause the product to deviate from published specifications. Current

characterized errata are available on request.

Products Affected

SE22554 / SE24717

MFS5520VI / MFS5520VIB

BB5500BC / S5500BC / SR1630BC

BBS5500WB / BBS5500WB12V / S5500WB/ S5500WB12V

BB5500HCV / BB5520HC / BB5520SC / S5500HCV / S5520HC/ S5520SC

BB5520UR / SR1600UR / SR1600URHS / SR1625UR / SR1625URSAS / SR2600URBRP / SR2600URLX

/SR2625URBRP / SR2625URLX / SR2625URSAS

Description

Improper removal and installation of the heatsink can break screws during the integration of the server platforms.

Please review this information before performing any system integration and perform the steps outlined below for

installation and removal of the heatsink, to avoid damage.

Corrective Action / Resolution

CAUTION: The heatsink screw installation must be done at low Revolutions Per Minute (RPM). Use of Power drivers is

not recommended.

Removing the Heatsink

To remove the heatsink, follow these steps:

1. Loosen the four captive screws on the heatsink corners in a diagonal manner according to the numbers shown

in Figure 1 as follows:

a. Starting with the screw at location 1, loosen it by giving it two rotations in the anticlockwise direction and

stop. (IMPORTANT: Do not fully loosen.)

b. Proceed to the screw at location 2 and loosen it by giving it two rotations and stop.

c. Loosen screws at locations 3 and 4 by giving each screw two rotations and then stop.

d. Repeat steps 1a through 1c by giving each screw two rotations each time until all screws are loosened.

2. Lift the heatsink from the board.

3. Remove and discard the spacer (see letter “C” in Figure 1).

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This Technical Advisory describes an issue which may or may not affect the customer’s product Intel Technical Advisory TA-0935-1 5200 NE Elam Young Parkway Hillsboro, OR 97124 June 29, 2009 Careful Removal and Installation of Thermal Solution Required Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
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Note: The system is shipped with a spacer installed between the heatsink and the processor socket to protect the socket protective cover. This spacer will need to be removed and discarded before installing the processor. Installing the Heatsink You must install the processor before installing the heatsink. For instructions, see the User/Service Guide for your server. To install the heatsink, follow these steps: 1. Remove the protective film on the TIM if present. 2.