Monthly Specification Update Intel® Server Boards S5520HC, S5520HCT and S5500HCV Intel Order Number E68105-012 December, 2012 Enterprise Platforms and Services Division
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Revision History Date Modifications 04/06/2009 Initial release. 05/12/2009 Fixed erratum 2, and erratum 5. 06/30/2009 Fixed erratum 11, erratum 12, and erratum 13; Added erratum 20. 07/14/2009 Correct production version S5520HC PBA revision; Updated product scope table; Added erratum 21. 09/21/2009 Fixed erratum 9, erratum 16; Added erratum 22, and erratum 23.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Date Modifications 08/23/2012 No update 09/23/2012 Update erratum 38 10/23/2012 No update 11/23/2012 No update 12/21/2012 Add erratum 39 and 40 iii
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Disclaimers The S5520/S5500 Server System may contain design defects or errors known as errata that may cause the product to deviate from the published specifications. Current characterized errata are documented in this Specification Update. Information in this document is provided in connection with Intel products.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Contents Preface .......................................................................................................................................1 Summary Tables of Changes ...................................................................................................3 Errata ...............................................................................................................
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd 26. SuSE* SLES11 kernel may halt for 60 seconds during installation with default BIOS setting ..........................................................................................................................15 27. Intel® Active System Console (IASC) 3.5.1 and 3.5.2 may fail to detect status of memory voltage sensors .........................................................................
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Preface This document is an update to the specifications contained in the Monthly Specification Update Technical Product Specification (Order Number E39528). It is intended for hardware system manufacturers and software developers of applications, operating systems, or tools. It will contain specification changes, specification clarifications, errata, and document changes.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd • Documentation Changes include typos, errors, or omissions from the current published specifications. These changes will be incorporated in the next release of the specifications. • Errata are design defects or errors. Errata may cause the server board behavior to deviate from published specifications.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Summary Tables of Changes The following tables indicate the errata and the document changes that apply to the Monthly Specification Update. Intel intends to fix some of the errata in a future stepping of components, and to account for the other outstanding issues through documentation or specification changes as noted.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd No. Plans Description of Errata 20. Fixed Excessive Time to Enter or Exit EFI Shell When AHCI is Enabled in BIOS Revision R0037. 21. Fix Serial Over LAN (SOL) Will not Automatically Enable Console Redirection When Console Redirection Is Disabled In BIOS Setup. 22. Fix Winodws* Server 2003 may hang when log in to Intel Raid Web Console2 version 3.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Errata 1. Enabling AHCI mode in BIOS setup will cause Microsoft Windows 2008* to hang during installation Problem AHCI mode enabled causes Microsoft Windows 2008* to hang during operating system installation. Implication Users that desire to utilize the AHCI feature in BIOS setup will encounter a system hang during the installation of the Microsoft Windows 2008* operating system.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Implication Users needing more than twelve USB devices on the system may experience system hangs during POST. Status This issue was resolved in BIOS revision R0030. Workaround None. 4. Excessive Temperature does not trigger a Thermal Trip event Problem If the I/O Hub (IOH) of the Tylersburg chipset is heated beyond thermal limits, a thermal trip event is not generated.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Workaround Add “noisapnp” to the command line option to prevent scanning of a ISA plug and play devices. 7. Errors are reported during the installation of SuSE* SLES 10 SP2 EM64T Problem When installing SuSE* SLES 10 SP2 EM64T with Advanced Error Reporting (AER) capabilites enabled, an AER error is logged in the operating system event log.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd 2. The RAID controller information may be intermingled with the platform information displayed by BIOS. Implication There is no functional impact associated with this erratum. Status This issue was fixed in BIOS R0038. Workaround None. 10.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis an actual fan failure. Fan failure events that occur during a reboot should be ignored. To identify when a reboot happened, locate the following events, which are normally logged after system rest or AC power cycle: st System Event/BIOS Evt Sensor (# 0x83) Timestamp Clock Sync. 1 of pair. Asserted Event. System Event/BIOS Evt Sensor (# 0x83) Timestamp Clock Sync. 2 nd of pair. Asserted Event.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Status This issue was resolved with BIOS R0037. Workaround None. 15. When battery is missing, firmware will think it is there Problem If the server board battery is missing, firmware will think it is there and good. Implication There is no function impact associated with this erratum. Firmware will however monitor the battery health if it is present Status No Fix. Workaround None.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Implication If users elect to utilize UDIMMs in their system, they must manually enable CLTT in BIOS setup. Note: Users must ensure that the Serial Presence Detect (SPD) on ALL installed DIMMs support CLTT. If the user is unsure if ALL DIMMs installed support CLTT, the user should maintain the system in Open Loop Thermal Throttling (OLTT) mode.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Status This issue may be fixed in a future version of the power supply module, which will also has system status LED indicate the power supply fan failure state when it happens. Workaround None. 20.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis 22. Windows Server 2003* may hang when log in to Intel® Raid Web Console2 version 3.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd 24. High CPU utilization may occur when installing or running Microsoft Windows Server 2008 R2* or Microsoft Windows 7* with default NIC driver Problem There has been high CPU load observed when installing or running Microsoft Windows Server 2008 R2* or Microsoft Windows 7* with default NIC (Network Interface Card) driver.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis 26. SuSE* SLES11 kernel may halt for 60 seconds during installation with default BIOS setting Problem Customer may find SuSE* SLES11 kernel halts for 60 seconds during installation with default BIOS setting. Implication When boots to SLES installation media, after clicking “installation” at the prompt, screen will go black and freeze for 60 seconds until USB keyboard “enter” key is pressed.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Implication IASC fails to judge the status of disabled sensors and still considers those sensors to server health algorithm. Status This issue may be fixed in future IASC release. Workaround None. 28.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Status This issue is fixed by FRUSDR25. Workaround None. 29. Processor 01 Fan sensor may not display as expected in FRUSDR25 Problem When users update FRUSDR25 and select “Intel® Server Chassis SC5650BRP” or “Intel® Workstation Chassis SC5650WS” in the update process, users may find Processor 01 fan sensor disappear once FRUSDR update is completed.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Status Will not fix. Workaround 1, Change EFI booting order instead of first boot device. 2, Type “EXIT” in Internal EFI shell, then users can enter Raid configuration setup page. 32.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Problem On a system with the Adaptec* 5405 or 5805 RAID card installed, the system may hang during POST. Implication User may experience system hangs during POST with the above system configuration. Status This issue may be fixed in a future BIOS revision. Workaround Use BIOS revision R0050. 35.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Implication The network card will stop service. Status This issue was fixed on BIOS 55 by disabling the BIOS setting PCIe AER Support (under Advanced > PCI Configuration) Workaround None 37.
Monthly Specification UpdateEnterprise Platforms and Services Marketing Enterprise Platforms and Services Divis Status BIOS detects the system memory population, and reports two VDD related changes if a one (1) DIMM per channel configuration is used, or reports 1.5V if two (2) DIMMs perchannel are installed. Workaround This issue might be fixed in the future. 39. Intel NIC adapter E1G44ET is not supported in Windows Server 2008 R2 SP1* on Intel server board S5520HC and S5520UR.
Enterprise Platforms and Services MarketingEnterprise Platforms and Services DivisionMonthly Specification Upd Documentation Changes None.
