Technical Advisory 951

This Technical Advisory describes an issue which may or may not affect the customer’s product

Intel Technical Advisory TA-0951-2

5200 NE Elam Young Parkway

Hillsboro, OR 97124

Aug 9, 2010

FRUSDR may not be updated properly with BMC00.48 or BMC00.49

installed

Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,

to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such

products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of

Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,

copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining

applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products

described herein may contain design defects or errors known as errata which may cause the product to deviate from published

specifications. Current characterized errata are available on request.

Products Affected

• S5520UR • S5520HC

• SR1600UR • S5520HCT

• SR1600URHS • S5500HCV

• SR1625UR • S5520SC

• SR1625URSAS • SC5650HCBRP

• SR2600URBRP • SC5650SCWS

• SR2600URLX • S5500BC

• SR2625URBRP • SR1630BC

• SR2625URBRP • SC5650BCDP

• SR2625URLX • SR2612UR

• SR2625URSAS

• S5500WB

• SR2600URSATA

• SR1690WB

Description

With BMC (Baseboard Management Controller) version 00.48 and 00.49 installed on the above products, Intel has

identified a rare possibility that the system FRUSDR fails to get updated properly. This occurs when an attempt is made

to update the FRUSDR.

The following error message may display if UEFI shell interface is used to update FRUSDR: “ERROR: Invalid base

board product ID ‘0’ detected”. If Intel

Deployment Assistant is used to update FRUSDR, the following error message

may display: “Error string not found”.

Specifically to the Intel

Server Board S5500WB and Intel

Server System SR1690WB only, when this issue happens,

the following false error messages may be flagged, including incorrect SDR sensor reading (no reading on BB +1.1V P2

Vccp, BB +1.5V P2 DDR3, P2 Thermal Margin, P2 Thermal Ctrl% and not readable on P1 VRD Hot and P2 VRD Hot),

unexpected CPU missing SEL event and System Status LED be lit yellow unexpectedly.

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This Technical Advisory describes an issue which may or may not affect the customer’s product Intel Technical Advisory TA-0951-2 5200 NE Elam Young Parkway Hillsboro, OR 97124 Aug 9, 2010 FRUSDR may not be updated properly with BMC00.48 or BMC00.49 installed Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
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Root Cause The FRUSDR update failure is due to a BMC Firmware timing issue, resulting in incorrect identification of the baseboard. Corrective Action / Resolution Intel has this issue fixed in BMC version 00.51 or later. Customer can get the latest BMC through Intel’s product support website at http://www.intel.com/support and perform a standard BMC update. Please contact your Intel Sales Representative if you require more specific information about this issue.