Warranty

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Intel

Solid-State Drive 320 Series and 520 Series

FOR ALL INTEL® SSD 320 SERIES AND 520 SERIES PRODUCTS WHERE THE LAST TWO DIGITS OF THE PRODUCT CODE (as found

on Box Label) ARE “B5” OR “K5”

Limited Warranty

If you are a consumer under the Australian Consumer Law, this warranty does not apply to you. Please visit

http://www.intel.com/support/ssdc/hpssd/sb/CS-029645.htm to view the limited warranty which is applicable to Australian

consumers.

Intel warrants to the purchaser of the Product specified above in its original sealed packaging (“Original Purchaser”) and to the

purchaser of a computer system built by an Original Purchaser containing the Product (“Original System Customer”) as follows:

if the Product is properly used and installed, it will be free from defects in material and workmanship, and will substantially

conform to Intel’s publicly available specifications for a period of five (5) years beginning on the date the Product was

purchased in its original sealed packaging in the case of an Original Purchaser or the date of original purchase of a computer

system containing the Product in the case of an Original System Customer. If the Product, which is the subject of this Limited

Warranty, fails to conform to the above warranty during the warranty period, Intel, at its option, will:

 REPAIR the Product by means of hardware and/or software; OR

 REPLACE the Product with another product; OR, if Intel is unable to repair or replace the Product,

 REFUND the then-current value of the Product at the time a claim for warranty service is made to Intel under this

Limited Warranty.

THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER APPLICABLE STATE, NATIONAL,

PROVINCIAL OR LOCAL LAW, APPLY ONLY TO YOU AS THE ORIGINAL PURCHASER OF THE PRODUCT OR COMPUTER SYSTEM

THAT INCLUDES THE PRODUCT AND LASTS ONLY FOR AS LONG AS YOU CONTINUE TO OWN THE PRODUCT. WARRANTY

COVERAGE TERMINATES IF THE ORIGINAL SYSTEM CUSTOMER SELLS OR OTHERWISE TRANSFERS THE COMPUTER SYSTEM

WHICH INCLUDES THE PRODUCT.

EXTENT OF LIMITED WARRANTY

Intel does not warrant that the Product will be free from design defects or errors known as “errata.” Current characterized

errata are available upon request. Further, this Limited Warranty does NOT cover:

 Any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred

by you, and in particular, any costs relating to the removal or replacement of any Product that is soldered or

otherwise permanently affixed to any printed circuit board; OR

 Damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical,

mechanical or environmental conditions, usage not in accordance with product instructions, misuse, neglect, alteration,

repair, improper installation, or improper testing; OR

 Any Product which has been modified or operated outside of Intel’s publicly available specifications or where the original

identification markings (trademark or serial number) has been removed, altered or obliterated from the Product, or

where the label or screw on the exterior of the Product is removed or broken.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service for the Product (purchased in its original sealed packaging), you may contact your original place of

purchase in accordance with its instructions or you may contact Intel. To request warranty service from Intel, you must contact

the Intel Customer Support (“ICS”) center in your region within the warranty period during normal business hours (local time),

excluding holidays and return the Product to the designated ICS center. (See below for information regarding how to contact

ICS in your region.) Please be prepared to provide:

1. Your name, mailing address, email address and telephone numbers

2. Proof of purchase

3. Model name and product identification number found on the Product

4. if applicable, a description of the computer system including the brand and model

5. An explanation of the problem

Summary of content (2 pages)

PAGE 1
Intel® Solid-State Drive 320 Series and 520 Series FOR ALL INTEL® SSD 320 SERIES AND 520 SERIES PRODUCTS WHERE THE LAST TWO DIGITS OF THE PRODUCT CODE (as found on Box Label) ARE “B5” OR “K5” Limited Warranty If you are a consumer under the Australian Consumer Law, this warranty does not apply to you. Please visit http://www.intel.com/support/ssdc/hpssd/sb/CS-029645.htm to view the limited warranty which is applicable to Australian consumers.
PAGE 2
The ICS representative may need additional information from you depending on the nature of the problem. Upon ICS’s verification that the Product is eligible for warranty service, you will be issued a Return Material Authorization (“RMA”) number and provided with instructions for returning the Product to the designated ICS center. When you return the Product to the ICS center, you must include the RMA number on the outside of the package.