Warranty

Intel
®
Solid-State Drive 910 Series
Limited Warranty with Media Wear Indicator,
Temperature Trip, and Firmware Update Tool Restrictions
This Limited Warranty is provided by:
Intel Semiconductor (US) Limited
69/F Central Plaza
18 Harbour Road,
Wanchai, Hong Kong
Office: 852 2844 4555
Customer Support (Australia): 1800 649 931
Intel warrants to the purchaser of the Product specified above in its original sealed packaging (“Original Purchaser”) and to the
purchaser of a computer system built by an Original Purchaser containing the Product (“Original System Customer”) as follows:
if the Product is properly used and installed, it will be free from defects in material and workmanship, and will substantially
conform to Intel’s publicly available specifications for the “warranty period”, which is a period of five (5) years beginning on the
date the Product was purchased in its original sealed packaging in the case of an original purchaser or the date of original
purchase of a computer system containing the Product in the case of an original system customer; PROVIDED, HOWEVER, THAT
THE WARRANTY PERIOD IS IMMEDIATELY TERMINATED UPON THE OCCURRENCE OF ANY ONE OR MORE OF THE FOLLOWING
EVENTS:
(A) THE USAGE OF THE DRIVE, AS MEASURED BY INTEL’S IMPLEMENTATION OF THE “SMART” ATTRIBUTE “WEAR
INDICATOR”, REACHES OR EXCEEDS A VALUE OF “0x64”, AS REPORTED BY THE INTEL® SSD DATACENTER TOOL; OR
(B) THE TEMPERATURE OF THE DRIVE,
AS MEASURED BY INTEL’S IMPLEMENTATION OF THE “SMART” ATTRIBUTE
“MAXIMUM TEMPERATURE”, REACHES OR EXCEEDS THE A VALUE OF “0x56”, AS REPORTED BY THE INTEL® SSD
DATACENTER TOOL; OR
(C) THE FIRMWARE IS UPDATED ON THE PRODUCT USING ANY TOOL OTHER THAN THE INTEL® SSD DATACENTER TOOL.
The “Wear Indicator” and “Maximum Temperature” are specified in the Intel datasheet for the Product, and can be accessed
using the Intel® Solid-State Drive Datacenter Tool software available as a free download from Intel. By using the Intel SSD
Datacenter Tool, the user can find the SMART attribute “Wear Indicator” in Byte number 46 and the “Maximum Temperature” in
Byte number 12 of the log page titled “0x2F”. For Windows, this information can be retrieved by entering the following in the
Command Prompt: “issdct.exe –log 0x2F –drive <drivenum> -device <devicenum> -verbose”. For Linux, enter the command:
“./issdct –log 0x2F –drive <drivenum> -device <devicenum> -verbose”. A new, unused drive will show a Wear Indicator value of
“0x00”, while a drive that has reached its write endurance limit will show a Wear Indicator value of “0x64” or greater. A drive
that has exceeded its temperature limit will show “Maximum Temperature” attribute value greater of “0x56” or greater.
If the Product, which is the subject of this Limited Warranty, fails to conform to the above warranty during the warranty period,
Intel, at its option, will:
 REPAIR the Product by means of hardware and/or software; OR
 REPLACE the Product with another product; OR, if Intel is unable to repair or replace the Product,
 REFUND the then-current value of the Product at the time a claim for warranty service is made to Intel under this
Limited Warranty.
THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER APPLICABLE LAW, APPLY ONLY TO YOU
AS THE ORIGINAL PURCHASER OF THE PRODUCT OR COMPUTER SYSTEM THAT INCLUDES THE PRODUCT AND LASTS ONLY
FOR AS LONG AS YOU CONTINUE TO OWN THE PRODUCT. WARRANTY COVERAGE TERMINATES IF THE ORIGINAL SYSTEM
CUSTOMER SELLS OR OTHERWISE TRANSFERS THE COMPUTER SYSTEM WHICH INCLUDES THE PRODUCT.