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Intel
®
Solid-State Drive DC S3700 Series
Limited Warranty with Media Wear-out Indicator
Intel warrants to the purchaser of the Product specified above in its original sealed packaging (“Original Purchaser”) and to the
purchaser of a computer system built by an Original Purchaser containing the Product (“Original System Customer”) as follows:
if the Product is properly used and installed, it will be free from defects in material and workmanship, and will substantially
conform to Intel’s publicly available specifications for the “warranty period”, which is THE SHORTER OF: (A) A PERIOD OF FIVE
(5) YEARS BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING IN THE CASE OF AN
ORIGINAL PURCHASER OR THE DATE OF ORIGINAL PURCHASE OF A COMPUTER SYSTEM CONTAINING THE PRODUCT IN THE
CASE OF AN ORIGINAL SYSTEM CUSTOMER; OR (B) THE PERIOD ENDING ON THE DATE WHEN THE USAGE OF THE DRIVE, AS
MEASURED BY INTEL’S IMPLEMENTATION OF THE SMART ATTRIBUTE (E9) “MEDIA WEAR-OUT INDICATOR”, REACHES A
“NORMALIZED VALUE OF “1”. The “Media Wear-out Indicator” (E9) is specified in the Intel datasheet for the Product. A new,
unused drive will show a Media Wear-out Indicator value of “100”, while a drive that has reached its write endurance limit will
show a Media Wear-out Indicator value of “1”. If the Product, which is the subject of this Limited Warranty, fails to conform to
the above warranty during the warranty period, Intel, at its option, will:
REPAIR the Product by means of hardware and/or software; OR
REPLACE the Product with another product; OR, if Intel is unable to repair or replace the Product,
REFUND the then-current value of the Product at the time a claim for warranty service is made to Intel under this
Limited Warranty.
THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER APPLICABLE STATE, NATIONAL,
PROVINCAL OR LOCAL LAW, APPLY ONLY TO YOU AS THE ORIGINAL PURCHASER OF THE PRODUCT OR COMPUTER SYSTEM
THAT INCLUDES THE PRODUCT AND LASTS ONLY FOR AS LONG AS YOU CONTINUE TO OWN THE PRODUCT. WARRANTY
COVERAGE TERMINATES IF THE ORIGINAL SYSTEM CUSTOMER SELLS OR OTHERWISE TRANSFERS THE COMPUTER SYSTEM
WHICH INCLUDES THE PRODUCT.
EXTENT OF LIMITED WARRANTY
Intel does not warrant that the Product will be free from design defects or errors known as “errata.” Current characterized
errata are available upon request. Further, this Limited Warranty does NOT cover:
Any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred
by you, and in particular, any costs relating to the removal or replacement of any Product that is soldered or
otherwise permanently affixed to any printed circuit board; OR
Damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical,
mechanical or environmental conditions, usage not in accordance with product instructions, misuse, neglect, alteration,
repair, improper installation, or improper testing; OR
Any Product which has been modified or operated outside of Intel’s publicly available specifications or where the original
identification markings (trademark or serial number) has been removed, altered or obliterated from the Product, or
where the label or screw on the exterior of the Product is removed or broken; OR
Any Product the usage of which has reached its write endurance limit, as measured by the SMART attribute (E9) “Media
Wear-out Indicator” value of “1”, as set forth above.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service for the Product (purchased in its original sealed packaging), you may contact your original place of
purchase in accordance with its instructions or you may contact Intel. To request warranty service from Intel, you must contact
the Intel Customer Support (“ICS”) center in your region within the warranty period during normal business hours (local time),
excluding holidays and return the Product to the designated ICS center. (See below for information regarding how to contact
ICS in your region.) Please be prepared to provide:
1. Your name, mailing address, email address and telephone numbers
2. Proof of purchase
3. Model name and product identification number found on the Product

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