Operation Manual

GUARANTEE CERTIFICATE
Dear Intenso-Customer,
Thank you very much for purchasing this Intenso high-quality product. All Intenso
products are subject to continuous quality inspections. The statutory warranty period
will certainly start with the date of purchase. Thus, please store the receipt as proof of
purchase.
Warranty Conditions
Warranty claims only apply to material and manufacturing errors. Intenso GmbH is not
liable for the loss of any data that are on devices sent to us. Free warranty only
applies to repairs or replacements of defective parts. Please understand that we
cannot render any guarantee services for e.g.:
 Improper or inappropriate treatment, installation or use
 Damages, scratches or wear
 Modifications, interventions or repairs by third parties
 Damages due to Acts of God or transport
Intenso GmbH
PROCESSING OF COMPLAINTS
In the case of complaints, please proceed as follows:
1. We only accept returns containing the complete accessory and
receipt.
2. Additionally, an RMA number for returns is mandatory. You can
request this RMA number via e-mail or service hotline.
3. Please pack the product including the entire accessory and the
receipt and secure them for transport. Please affix an appropriate
stamp.
4. Please apply the RMA number clearly visible on the outside of the
package.
Please send your package to the following service address:
INTENSO GMBH Service Hotline:
Service Center (Your RMA-No.) [phone]
Kopernikusstraße 12-14 (0,39 € / min. with calls from the
German telephone network.
D-49377 Vechta Different rates apply to calls from
Germany mobile phones.)
E-mail: [e-mail]
Internet: www.intenso.de