User's Manual

5
RETURN INFORMATION
• A Return Authorization number must be obtained from your local ION Audio
Representative. For your representative go to ionaudio.com.
• A copy of the original sales receipt must also be included for the equipment to be repaired
under warranty.
• The faulty equipment must be packed in its original packaging.
• One additional outer layer of packaging must be included to ensure product safety.
Failures to do so may inadequately protect the equipment in transit and, therefore,
jeopardize the customer's warranty.
• ION Audio will not accept C.O.D. shipments and no call tags will be issued for
merchandise return.
• ION Audio will not return repaired merchandise to customers by priority service, unless by
written request at the customer's cost. Requests must be submitted in writing with
merchandise returned.
• The defective ION Audio equipment should be sent, FREIGHT PREPAID with Return
Authorization number clearly printed on the outer packaging and original sales receipt
enclosed to your local service center