Owner's manual

7
PROBLEM CAUSE SOLUTION
The Phono | Line switch
is set incorrectly.
If using a Phono-level record player, please ensure
that the Phono | Line switch is set to ‘Phono’.
The audio from the record
player is barely audible.
The Recording Level is
set too low.
Turn up the Recording Level knob.
The USB Recorder is not
connected to your
computer.
Use the included USB cable to connect the USB
Recorder to your computer’s USB port.
Bad USB computer port.
Try connecting the USB Recorder to an alternate
USB port.
Bad USB cable. Try using a different USB cable.
I do not hear any audio when I
play music from my record
player.
Problem is caused by
use of a USB hub.
Some hubs do not provide sufficient power to
properly power the Express DJ Audio Interface. If
you experience problems when using a hub,
unplug the hub and then connect the audio
interface directly to your computer’s USB port.
On Windows Vista, my
recordings are mono instead of
stereo.
Recording input
properties in Vista not
set to “stereo”.
In Vista, you may need to manually specify
“stereo” for the recording input.
Go to Start  Control Panel  Sound (in Classic
View). Then, click on the Recording tab and
highlight the Microphone input (USB Audio
Codec). Click on Properties to bring up the input
settings. Next, click on the Advanced tab and
select “2 channel, 16 bit, 44100 Hz (CD quality)” in
the Default Format pull-down menu. Lastly, click
Apply to accept the settings.