Warranty

If a claim is received within the Warranty Period and the Product is found to
have failed under the warranty we will, at our option:
repair the Product,
exchange the Product with a product that is new, or has been
manufactured from new or serviceable used parts and is at least
functionally equivalent to the original product, or
exchange the Product with a product that is a new and upgraded
model which has at least the equivalent or upgraded function to the
original product.
As far as applicable laws permit, the Warranty Period will not be extended or
renewed or otherwise affected due to the subsequent exchange, resale, repair
or replacement of the Product. However, any part(s) repaired or replaced
during the Warranty Period will be warranted for the remainder of the original
Warranty Period or for ninety (90) days from the date of repair or
replacement, whichever is longer.
Replacements or repaired products, as applicable, will be returned to you as
soon as commercially practicable. All parts of the Product or other equipment
that we replace will become our property. If the Product is found not to be
covered by this Limited Warranty, we (and our authorised service companies)
reserve the right to charge a handling fee. When repairing or replacing the
Product, we may use products or parts that are new, equivalent to new or re-
conditioned.
WHAT IS NOT COVERED?
Unless agreed in writing, the Limited Warranty will not apply if the defect(s)
relate to: (a) normal wear and tear (including, without limitation, wear and
tear of batteries); (b) defects caused by rough or inappropriate handling or
use, or damage caused by accident, misuse, neglect, fire, water, lightning, or
other acts of nature; (c) the fact that the battery has been short-circuited, if
the seals of the battery enclosure or the cells are broken or show evidence of
tampering, or if the battery has been used in equipment other than those for
which it has been specified; (d) non-compliance with the Product instructions;
(e) wilful or deliberate damage, neglect, or negligence; (f) use of spare parts
or other replacement items (including consumables) which are not provided
or recommended by us; (g) any alteration or modification to the Product