Product Manual

Page 15 of 19
Troubleshooting
⚠WARNING
• Follow all safety precautions whenever diagnosing or servicing the tool.
• Disconnect power supply before service.
If the problem continues after troubleshooting, call your local dealer for assistance.
Failure
Possible Cause
Corrective Action
Motor
overheats
1. Incorrect power cords
2. Winch running time too long
1. Use only supplied power cords
2. Allow winch to cool down periodically
Motor does
not turn on
1. Remote battery dead
2. Loose battery cable connections
3. Vehicle battery needs charging
4. Solenoid malfunctioning
5. Remote damaged
6. Defective motor
7. Water has entered motor
8. Internal damage or wear
1. Replace remote battery
2. Tighten nuts on all cable connections
3. Fully charge battery
4. Tap solenoid to loosen
contacts. Apply 12 volts to coil
terminals directly. A clicking
indicates proper activation
5. Replace remote
6. Check for voltage at armature port
with switch pressed. If voltage is
present, replace motor
7. Allow to drain and dry. Run in
short bursts without load until
completely dry
8. Have technician service winch
Motor runs
but Wire
Rope drum
does not turn
Clutch not engaged
Move the clutch handle to the engaged
position
If problem persists, a qualified technician
needs to check and repair.
Motor runs
slowly or
without
normaI
power
1
Insufficient current or voltage
2. Loose or corroded battery
cable connections
3. Incorrect power cords
1. Battery weak, recharge.
Run winch with vehicle motor running
2. Clean, tighten, or replace
3. Use only supplied power cords
Motor runs in
one direction
only
1. Defective or stuck solenoid
2. Remote damag ed
1. Tap solenoid to loosen contacts.
Repair or replace solenoid
2. Replace remote
Parts Diagram