Use and Care Manual

iSpring WCB/WGB Series Premium Whole House Systems
Version 2020-03
3.2 Align the bottom of the housing into the cap and hand tighten, then use the filter
wrench (AWR3) to fit it snugly. Do not over-tighten.
3.3 Close any open valves. Turn on the water supply slowly to allow the system to fill
with water. Inspect carefully for leaks. If a leak is found, remove the housing and
inspect the O-ring to ensure that it is seated properly, and then retighten.
Part 4- Flush the System
4.1 Flush the system by turning on a few cold-water faucets. Allow the water to run
until the air and carbon has been purged. Water may be cloudy initially as the filters and
system clear of trapped air. New activated carbon filter cartridges may contain loose
carbon and air bubbles after installation.
Troubleshooting
Problem
Solution
Water Pressure is slowing after
a period of time
It is recommended that the cartridges be replaced every 6-12
months depending on the amount of contaminants present in the
water supply. If the system has been working properly and the
pressure is slowing, it may be time to change the filter cartridge.
Water Pressure is slowing
immediately after installation
1) The cartridges may be installed incorrectly. Check to see if
a piece of the plastic wrapping is still protecting the filter
cartridges.
2) Bathtubs, utility sinks, hose bibs, multi-headed showers,
body sprayers, or anything that is considered high-flow
should be avoided for the first 72 hours. Any high-flow
situation within the first 72 hours may cause a temporary
carbon blockage. To clear the blockage, turn off any running
water for at least 10 minutes and resume using water at low
or normal flow rates.
Water appears cloudy and grey
Water may appear cloudy or grey for the first 3-5 days after
installation due to the tiny air bubbles being purged from the
filters and extra carbon dust in the water.
Leaking from the red button
The red button has a screw under the bracket. Simply tighten
that screw and the leaking should stop.
Leaking from the housing
connection
The O-ring may not be in place.
If it still leaks after adjusting the O-ring, please contact
iSpring Customer Service at 678-261-7611 or email us at
[e-mail]
Page
11