User Manual FIPS Level 3 Certified Ce rtif icat e iStorage datAshur® Manual – v 3.1 140-2 73 18 ber num Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the datAshur. If you are having difficulty please refer to this complete user manual which is loaded on your datAshur and is also available at iStorage’s website: www.istorage-uk.com/support www.istorage-uk.
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Table of Contents Introduction .................................................................................................................................. 4 Package contents........................................................................................................................... 4 1. datAshur Layout ...................................................................................................................... 5 2. LED Indicators and their actions...............................
Introduction Note: The datAshur rechargeable battery is not fully charged, we recommend the battery be charged prior to first use. Please plug in the datAshur drive to a powered USB port for 60 minutes to fully charge the battery. Thank you for purchasing the iStorage datAshur®, an ultra secure and easy to use, hardware encrypted USB PIN activated flash drive. The datAshur uses military grade CBC-AES 256-bit hardware encryption, which encrypts all data stored on the drive in real-time.
1. datAshur Layout 1 2 3 4 5 6 7 8 9 0 .. .. . . Lock LED, stand by with the datAshur locked Unlock LED, datAshur is unlocked when flashing Keypad Key Button, used to activate the datAshur and to enter PIN codes Blue LED, when on, the datAshur is connected to the computer. when flashing data is being transferred Keyring, unscrew to add to key ring. 2. LED indicators and their actions When all LEDs are OFF the datAshur is locked and secure.
User PIN requirements: • Must be between 7-15 digits in length • Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3) • Must not contain only consecutive numbers, e.g.
User PIN requirements: • Must be between 7-15 digits in length • Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3) • Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1) • datAshur must NOT be connected to a host Password Tip: You can create a word, name, phrase or any other Alphanumerical PIN combination by simply pressing the key with the corresponding letters on it.
5. How to unlock the datAshur with a User PIN Once the User PIN is created, all data stored on the datAshur is encrypted, in hardware, to the CBC-AES 256-bit specification. In order to access the data stored on the drive, you must first unlock the drive with your User PIN.
Admin PIN requirements: • Must be between 7-15 digits in length • Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3) • Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1) • datAshur must NOT be connected to a host If the datAshur has been reset or hacking detection has been triggered (i.e. no User or Admin PIN exist), the instructions below can be followed.
Figure 1 shows the GREEN blinking characteristics when the drive is opened in User mode (top - single blink) and Admin mode (bottom - double blink). On On Single Blink Off On Double Blink User On On Off Off On Off Administrator Figure 1: Mode indication Figure 2 shows the difference between pressing KEY Button to set a User PIN vs. setting the Admin PIN. 3 seconds User 3 seconds Administrator 1/4 sec Figure 2: Key entry for mode selection 8.
9. How to change Admin PIN Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. If a user forgets their PIN, access to their drive is regained by defining a new user PIN. For security reasons, we highly recommend that a new User PIN be created immediately once the drive has been unlocked using the Admin PIN. Admin PIN requirements: • Must be between 7-15 digits in length • Must not contain only repetitive numbers, e.g.
10. How to Reset the datAshur In the event both Admin and User PIN have been forgotten, or user wants to delete all stored data, please follow the instructions below: The reset process will clear all cryptographic parameters including both User and Admin PIN. This means a new User PIN will have to be defined in order to re-enable the drive. Also, since this will force the creation of a new encryption key, the datAshur will have to be reformatted (see section 11 or 12).
3. The computer should notify the user with the following message: 4. Proceed by clicking on Format disk. Select FAT32 or NTFS depending on your needs, enter a Volume Label and click Start. 5. Click OK to continue with formatting the drive. Warning: This procedure will erase ALL data on the drive. ® Manual ® Manual iStorage iStorage datAshur datAshur Personal – v 3.1 – v 31 6. The procedure will finish formatting the drive and confirm that formatting has been completed.
In case that the formatting wizard does not appear, please follow the procedure below: 1. Right click My Computer or Computer and then click Manage. 2. In the Computer Management window under the Disk Management tab, the datAshur is recognised as a removable device in raw format. 3. In the blank area under the unallocated section right click Removable Raw Drive and select Format. ® Manual ® Manual iStorage iStorage datAshur datAshur Personal – v 3.1 – v 31 4. The Format window will open.
6. The procedure will finish formatting and return to the Disk Management window. While the datAshur is formatting the BLUE LED will start flashing. When finished, the BLUE LED becomes solid and your datAshur is ready for use. 12. Configure the drive with Mac OS In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset, all data on the drive will be lost forever.
To format your datAshur on Mac OS computers, do the following: 5. 6. 7. 8. Click on the datAshur on the left side of the Disk Utility window. Choose Erase from the contextual menu on the right side of the window. Select MS-DOS for the Volume Format. Click Erase. 9. The formatted datAshur will appear in the Disk Utility window and will mount onto the desktop. ® Manual ® Manual iStorage iStorage datAshur datAshur Personal – v 3.1 – v 31 13.
14. FAQ’s - Frequently Asked Questions Caution: There are no “Back Doors” to our products, we cannot retrieve a forgotten PIN or retrieve any data off the drives unless the PIN is known. We strongly recommend that you carefully read this User Manual, shipped with the device or available for download on our website before contacting us for technical support. Below are answers for the most frequently asked questions: Q. HOW DO I USE THE datAshur FOR THE FIRST TIME? A.
Q. HOW DO I UNLOCK THE datAshur IF THE BATTERY IS DEAD? A. Your datAshur has a built-in rechargeable battery. Even if the battery is fully discharged you can still continue to use the drive by following the instructions below: Connect the datAshur to a USB port on any computer While connected to the computer, enter the User or Admin PIN to unlock the drive While connected to the USB port, the internal battery will automatically charge - this is shown by a flashing BLUE LED.
Q. HOW DO I CREATE AN ADMIN PIN? A. The Admin PIN is useful in a corporate environment where an Administrator can provide access to the datAshur if the User PIN is forgotten or unavailable. Please follow this procedure: Press the Key Button Enter the User PIN within 10 seconds and press the Key Button. Rapidly press the Key Button twice and hold the Key Button on the second press for 4 seconds. Enter a new Admin PIN and press the Key Button.
Q. HOW DO I CREATE A NEW USER PIN AFTER RESETTING THE datAshur? A. Once the datAshur has been reset either with the method from the previous step or from a brute force attack (10 unsuccessful attempts to unlock) a New User PIN will need to be defined. Please follow this procedure: Press and hold the Key Button for 3 seconds. Within 10 seconds enter the New User PIN. Press the Key Button to save. Re-enter the New User PIN number & press the Key Button.
15. Technical Support iStorage provides the following helpful resources for you: iStorage’s Website http://www.istorage-uk.com E-mail correspondence support@istorage-uk.com Telephone support with our Technical Support Department on +44 (0) 20 8991-6260. iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday. 16.
iStorage datAshur® Manual – v 3.1 © iStorage, 2013. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com #22 www.istorage-uk.
