Warranty

10901 Elm Avenue Fontana, CA 92337
1-800-9-HARDIE
1. LIMITED WARRANTY. James Hardie Building Products, Inc.
(“Hardie”) warrants, for a period of een (15) years (the “Limited
Warranty Period”) from the date of purchase or installation of Hardie
Fiber-Cement HZ5 Exterior Trim, HardieTrim®, (the “Product”),
that such purchased Product complies with ASTM C1186, will resist
damage caused by hail or termite attacks, and is free from defects in
material and workmanship. is Limited Warranty extends only
to (i) to the rst retail purchaser of the Product; (ii) the rst owner
of the structure to which the Product is applied and (iii) the rst
transferee (each a “Covered Person”).
2. WHAT WE WILL DO. If during the Warranty period, the
Product is defective in material and workmanship, Hardie will,
in its sole discretion, either repair or replace the defective portion
of the Product, or reimburse the covered person for up to twice
the original retail cost of the defective portion of the Product.
During the 2nd through the 15th year, the warranty payment shall
be reduced by 6.5% each year. Aer the 15th year, this Limited
Warranty will expire and shall no longer be applicable. If the
original retail cost cannot be established by the covered person,
the cost shall be determined by Hardie in its sole and reasonable
discretion. Hardie’s replacement of the defective Product or
reimbursement pursuant to Section 2 of this Limited Warranty
is the exclusive remedy for the Covered Person for any defect in
materials or workmanship. HARDIE WILL NOT REFUND
OR PAY ANY COSTS IN CONNECTION WITH LABOR
OR ACCESSORY MATERIALS.
3. WHAT YOU MUST DO/CONDITIONS OF LIMITED
WARRANTY. Warranty coverage under this Limited Warranty
shall be subject to the following terms and conditions:
(A) A Covered Person must provide written notice to Hardie
within thirty (30) days aer discovery of any claimed defect
covered by this Limited Warranty and before beginning any
permanent repair. e notice must describe the location and
details of the claimed defect and any additional information
necessary for Hardie to investigate the claim. Photos of the
Product, showing the claimed defect must accompany the
notice. A claimant under this Limited Warranty must provide
proof to Hardie that such claimant is a Covered Person as
dened in Section 1 above.
(B) e Product must be installed according to Hardie’s printed
installation instructions and must comply with all building
codes adopted by federal, state or local governments or
government agencies applicable to the installation.
(C) Upon discovery of a claimed defect, a Covered Person must
immediately, and at a Covered Person’s own expense, provide for
protection of all property that could be aected until the
claimed defect is remedied if applicable. Before any permanent
repair to the Product, a Covered Person must allow Hardie or
Hardie’s authorized agent to enter the property and structure
where the Product is installed, if applicable, and examine,
photograph and take samples of the Product.
4. WHAT IS NOT COVERED. is Limited Warranty does not
cover damage or defects resulting from or in any way attributable to:
(a) e improper storage, shipping, handling or installation of the
Product (including, without limitation, failure of the Product to be
installed in strict compliance with the Conditions of Limited
Warranty set forth in Section 3 of this Limited Warranty) and/or
improper installation of studs or other accessories; (b) Further
processing, modication or alteration of the Product aer
shipping from Hardie; (c) Neglect, abuse, or misuse; (d) Repair or
alteration; (e) Settlement or structural movement and/or movement
of materials to which the Product is attached; (f ) Damage from
incorrect design of the structure; (g) Exceeding the maximum
designed wind loads; (h) Acts of God including, but not limited to,
tornados, hurricanes, oods, earthquakes, severe weather or other
natural phenomena, (including, but not limited to, unusual climate
conditions); (i) Eorescence, peeling or performance of any third
party paints, stains and/or coatings; (j) Growth of mold, mildew,
fungi, bacteria, or any organism on any surface of the Product
(whether on the exposed or unexposed surfaces); (k) Lack of proper
maintenance; or (l) Any cause other than material or manufacturing
defects attributable to Hardie.
5. LIMITATION OF LIABILITY. IN NO EVENT
SHALL HARDIE BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO, ANY CLAIMS OF PROPERTY
DAMAGE, BASED UPON BREACH OF WARRANTY,
BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL
THEORY. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation may
not apply to you.
6. LIMITATION OF WARRANTY. THE ABOVE LIMITED
WARRANTY IS THE EXCLUSIVE WARRANTY FOR
THE PRODUCT. HARDIE DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR PARTICULAR PURPOSE OR OTHERWISE. In
the event that applicable consumer law prohibits the disclaimer of an
implied warranty, the above Limited Warranty shall not extend the
time period of any such implied warranty. Some states do not allow
limitations for consumers on how long an implied warranty lasts, so
the above limitation may not apply to you. is Limited Warranty
gives you specic legal rights, and you may have additional rights,
which vary from state to state.
7. ENTIRE AGREEMENT. is Limited Warranty contains and
represents the only warranty extended by Hardie for the Product. No
employee or agent of Hardie or any other party is authorized to make
any other warranty in addition to those made in this Limited Warranty.
is Limited Warranty gives you specic legal rights and you may also
have other rights which vary from state to state.
8. MODIFICATION OR DISCONTINUATION OF
PRODUCTS.
Hardie reserves the right to discontinue or modify
the Product at any time without notice. In the event that repair or
replacement of the Product pursuant to this Limited Warranty is not
possible, Hardie will fulll any repair or replacement obligation under this
Limited Warranty with a product of equal or greater value.
9. HOW TO OBTAIN LIMITED WARRANTY SERVICE.
For warranty services call 866-375-8603 or write Warranty
Department, James Hardie Building Products, Inc., 10901 Elm
Avenue, Fontana, California 92337.
HardieTrim
®
HZ5
™
Boards
(includes HardieTrim
®
Crown Moulding and HardieTrim
®
Fascia Boards)
15-Year Express Limited Transferable Product Warranty