Warranty Guide

© 2018 James Hardie Building Products Inc. All Rights Reserved. TM, SM, and ® denote trademarks or registered
trademarks of James Hardie Technology Limited. TR1301 09/18
PATCHING
Fill dents, chips and cracks using
a good quality cement patching
compound (acrylic mortar patch), which
can be found at your local Home Center
or Hardware Store.
PRODUCT REPLACEMENT
Replace siding and trim products in
accordance with James Hardie’s written
installation instructions.
CAULK REPLACEMENT
When caulk is in need of replacing,
carefully remove existing caulk and
replace with a high quality, paintable
latex caulk. For best results, use a
latex caulk that complies with ASTM
C834 or better. Caulking should be
applied in accordance with the caulking
manufacturer’s written application
instructions.
PAINT MAINTENANCE
Remove any damaged, chipped or
cracked paint. Prior to repainting,
make sure that the surface area is
properly cleaned and sanded. Repaint
immediately using a good quality 100%
acrylic paint. For best results, please
refer to your paint manufacturer’s
written specifications for application
rates and required topcoats.
Call
1-800-9-HARDIE or visit
www.JamesHardiePros.com
to obtain written installation
requirements or for more
detailed technical information.
5. WHAT IS NOT COVERED. This Limited Warranty
does not cover damage or defects resulting from
or in any way attributable to: (a) The improper
storage, shipping, handling or installation of the
Product (including, without limitation, failure of the
Product to be installed in strict compliance with
the Conditions of Limited Warranty set forth in
Section 4 of this Limited Warranty) and/or improper
installation of studs or other accessories; (b) Further
processing, modification or alteration of the Product
after shipping from Hardie; (c) Neglect, abuse, or
misuse; (d) Repair or alteration; (e) Settlement or
structural movement and/or movement of materials
to which the Product is attached; (f) Damage from
incorrect design of the structure; (g) Damage
resulting from water infiltration; (h) Exceeding the
maximum designed wind loads; (i) Acts of God
including, but not limited to, tornados, hurricanes,
floods, earthquakes, severe weather or other natural
phenomena, (including, but not limited to, unusual
climate conditions); (j) Efflorescence, peeling or
performance of any third party paints, stains and/
or coatings; (k) Growth of mold, mildew, fungi,
bacteria, or any organism on any surface of the
Product (whether on the exposed or unexposed
surfaces); (l) Lack of proper maintenance; and/or
(m) Any cause other than material or manufacturing
defects attributable to Hardie.
6. LIMITATION OF WARRANTY. THE ABOVE LIMITED
WARRANTY IS THE EXCLUSIVE WARRANTY FOR
THE PRODUCT. HARDIE DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR PARTICULAR PURPOSE OR
OTHERWISE. In the event that applicable consumer
law prohibits the disclaimer of an implied warranty,
the above Limited Warranty shall not extend the time
period of any such implied warranty. Some states do
not allow limitations for consumers on how long an
implied warranty lasts, so the above limitation may
not apply to you. This Limited Warranty gives you
specific legal rights, and you may have additional
rights, which vary from state to state.
7. LIMITATION OF LIABILITY. IN NO EVENT SHALL
HARDIE BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO, ANY CLAIMS
OF PROPERTY DAMAGE, BASED UPON BREACH
OF WARRANTY, BREACH OF CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY. Some states do
not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation
may not apply to you.
8. NO WAIVER. Hardie may, in its sole discretion,
extend benefits beyond what is covered under this
Limited Warranty. Any such extension shall apply
only to the specific instance in which it is granted,
and shall not constitute a waiver of Hardie’s right
to strictly enforce the exclusions, disclaimers,
and limitations set forth herein for any or all other
circumstances.
9. ENTIRE AGREEMENT. This Limited Warranty
contains and represents the only warranty extended
by Hardie for the Product. No employee or agent
of Hardie or any other party is authorized to make
any other warranty in addition to those made in this
Limited Warranty. This Limited Warranty gives you
specific legal rights and you may also have other
rights which vary from state to state.
10. MODIFICATION OR DISCONTINUATION OF
PRODUCT. Hardie reserves the right to discontinue
or modify the Product at any time without notice. In
the event that repair or replacement of the Product
pursuant to this Limited Warranty is not possible,
Hardie will fulfill any repair or replacement obligation
under this Limited Warranty with a product of equal
or greater value.
11. HOW TO OBTAIN LIMITED WARRANTY SERVICE.
For warranty services, call 866-375-8603 or write
Warranty Department, James Hardie Building
Products, Inc., 10901 Elm Avenue, Fontana,
California 92337.
Homeowner Care and
Maintenance Tips
COMPLETE AND SAVE FOR YOUR OWN RECORDS
Name of Owner _______________________________________________________________
Installation Address_____________________________________________________________
Name of Installing Contractor ______________________________________________________
Date Installed_______________________Contractor Phone Number ________________________