Warranty

Window & Patio Door Limited Warranty
OUR WARRANTY TO YOU...
JELD-WEN
®
Products
1
are designed to create lasting value for your home. This warranty is effective for
all JELD-WEN window and patio door Products (except United Collection products) manufactured on
or after June 1, 2019 for use in the United States and Canada. Any previous warranties will continue to
apply to products manufactured by JELD-WEN prior to this date. For additional information, including
care and maintenance instructions, installation instructions, and previous warranties, refer to
www.jeld-wen.com or www.jeld-wen.ca.
WHAT THIS WARRANTY COVERS
Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect
in material or workmanship within the time periods from the date of manufacture as specied below, we will, at our
option, repair, replace or refund the purchase price of the Product or component part. Skilled labor
2
(where deemed
necessary by us) to repair or replace any component is provided as specied below.
Wood &
Metal Clad
Wood
Composite Vinyl & Metal
Clad Vinyl
Aluminum
Basic Product Coverage Owner-Occupied
Single-Family Residence
20 years 10 years; glass
is covered for
20 years
as long as
you own and
occupy your
residence
10 years
Basic Product Coverage Commercial
(Other than Owner-Occupied Single-Family
Residence)
20 years 10 years 10 years 2 years
Skilled Labor
2
Coverage 2 years 2 years 2 years 1 year
Transferability - the maximum length of any
coverage when you sell your residence or it
becomes occupied by other than the original
owner
10 years 10 years 10 years Non-
transferable
Special Coverages (Applies to both Owner-Occupied and Commercial)
The following Special Coverages apply to special product features and options; not all options are available on all
products or in all regions.
Glass Options Coverage Notes
Triple-Glazed Glass Units 20 years Includes the glass panes and the insulating seal.
ImpactGard
®
Glass Units 10 years
Special Glazings 5 years Includes laminated glass units other than ImpactGard, and glass
options not listed in our product literature, e.g., leaded or decorative
glass.
Blinds/Shades Between the
Glass
10 years Includes the seal, external control mechanism, and operation of the
shade/blind.
Stress Cracks 1 year Applies to sealed glass units installed in windows and patio doors.
Laminated glass and special glazings are excluded. Coverage includes
replacement glass and skilled labor
2
necessary to replace the glass.
Stress cracks occur when, in the rst year after manufacture, the glass
develops a crack without sign of impact.
Accidental Glass Breakage Same as the
Basic Product
Coverage
above (Owner-
Occupied or
Commercial)
Applies to Products ordered with double-strength or thicker glass. Not
covered: damage attributable to acts of nature (e.g. re, hurricane,
etc.), civil disorder, building settling, structural failures of walls or
foundations or improper installation, construction job-site mishaps,
storage, or handling. Special glazings and ImpactGard glass are not
covered by this glass breakage warranty.
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