User manual

What to do if…
Warning! Before troubleshooting,
disconnect the mains plug from the
mains socket.
Only a qualified electrician or
competent person must do the
troubleshooting that is not in this
manual.
Important! There are some sounds during
normal use (compressor, refrigerant
circulation).
Problem Possible cause Solution
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The lamp does not
work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor
operates continually.
The temperature is not set
correctly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open
longer than necessary.
The product temperature is too
high.
Let the product temperature
decrease to room temperature
before storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the
refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
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