User Guide

116
Others
Troubleshooting
Symptom Causes and Countermeasures
Reference
Page
Video image does not appear
Power does not turn on.
●
Is there a problem with the power cable connecting
this unit and the power unit? (If the power cable is
too long or thin, the cable resistance will be high
and the correct voltage may not be supplied.)
BUse a cable of low resistance and the correct
cable length. (When the camera is operating
(at rated current), check that the supplied
voltage is of the rated voltage at the terminal
of the camera.)
A Page 20
●
Is the lens cap attached?
BRemove the lens cap.
A Page 17
IP address of VN-V686WPU
is unknown
●
The default IP address is 192.168.0.2, and the
default subnet mask is 255.255.255.0.
● When [IP Setting] is set to A DHCP B , this product
will run using the default IP address when it is
started up via a LAN in which a DHCP server does
not exist.
● Search tool in attached CD-ROM is available to find
VN-V686WPU from a PC in the same LAN.
A Page 31
The web page of VN-
V686WPU cannot be
displayed
Check the Internet Explorer settings.
When a proxy server is in use, configure the proxy
server settings of the Internet Explorer accordingly.
A Page 32
Built-in Viewer cannot be
installed
Check the Internet Explorer settings.
Built-in Viewer consists of a software component
called ActiveX.
The ActiveX is usually installed when Built-in Viewer
is used for the first time. However, installation may
be rejected depending on the Anti-virus software
settings. In this case, change the settings of the
Anti-virus software before installing Built-in Viewer.
A Page 92
Authentication by Verisign
appears during installation of
Built-in Viewer
Verisign’s electronic signature is stored in Built-in
Viewer.
For computers with a network environment that is
connected to the Internet, the authenticity of the
Viewer can be verified via authentication by
Verisign.
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