Installation guide

14
Troubleshooting Tips
Save time and money! Review the charts on the following pages. You may not need to call for service.
BEFORE YOU CALL FOR SERVICE...
Water
Measure your detergent carefully. Use less soap if you have soft
water, a smaller load or a lightly soiled load.
Too much detergentToo many suds
What to doPossible Causes
Water leaks Use less detergent. Use less soap if you have soft water, a smaller
load or a lightly soiled load.
Using too much detergent
Fill hoses or drain hose is improp-
erly connected
Make sure hose connections are tight at faucets and rubber
washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be clogged Check household plumbing. You may need to call a plumber.
Constant water pressure to the fill
hoses at the water source
Tighten hoses at the faucets and turn the water off after each
use. Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature
seems incorrect
Cooler water temperatures provide
improved energy efficiency
Make sure house water heater is delivering water at 120° F
(48° C).
House water heater is not set prop-
erly
Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to
clean the screens in the machine. Reconnect the hoses and turn
the water back on.
Water valve screens are stopped
up
Turn both hot and cold faucets fully on and make sure hoses are
connected to correct faucets.
Water supply is turned off or im-
properly connected
New laundry detergents have been formulated to work with
cooler water temperatures without affecting wash performance.
Water pumped out
before cycle is
complete
The pump leaves a little water in its intake and this is diluted
with clean rinse water.
This is normalCan hear but not
see water at the
end of the cycle
The washer may pause during the spin cycle to remove soapy
water more efficiently.
This is normalWasher pauses dur-
ing spin cycle
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Drain hose is kinked or improperly
connected
Water won’t drain
Reset cycle.Lid lifted or cycle was put in pause
for over 24 hours