User manual

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Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this washer.
OCCURRENCE POSSIBLE CAUSE SOLUTION
NOISE
High pitch “jet
engine” noise.
A certain amount of motor whine is
normal during the spin cycle.
Rattling and clank-
ing noise.
Foreign objects such as coins or safety
pins may be in drum or pump.
Stop washer and check drum. If noise continues after
washer is restarted, objects may be in pump. Call a
Sears or other qualied service dealer.
Belt buckles and metal fasteners are
hitting wash drum.
To prevent unnecessary noise and damage to drum,
fasten fasteners and turn items inside out.
Thumping sound. Heavy wash loads may produce a
thumping sound. This is usually normal.
If sound continues, washer is probably
out of balance.
Stop washer and redistribute wash load.
Vibrating noise. Washer is not resting rmly on oor. Move washer so it rests rmly on oor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolts and foam block have
not been removed during installation.
See INSTALLATION INSTRUCTIONS for removing
shipping bolts and foam block.
Wash load unevenly distributed in
drum.
Stop washer and rearrange wash load.
OPERATING
Washer does not
start.
Electrical power cord may not be
lugged in or connection may be loose.
Make sure plug ts tightly in wall outlet.
House fuse blown, circuit breaker
tripped, or a power outage has
occurred.
Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If problem is a circuit overload, have it cor-
rected by a qualied electrician. If problem is a power
outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Motor is overheated. Washer motor
will stop if it becomes overheated.
It will automatically restart after a cool down period of
up to 30 minutes (if washer has not been manually turned
o).
Washer door is not completely closed. Close door completely.
Washer won’t spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing
SHOWN IN LED DISPLAY
“Check the tap”
No or slow water
ll
Water inlet hoses are not installed. Install Hot and Cold water hoses and turn on Hot and
Cold water supply valves.
Water supply valves are not turned on. Turn on Hot and Cold water supply valves.
Water supply is not adequate in instal-
lation.
Test water pressure at another faucet in the house.
Water pressure must be at least 30 psi (260 kPa).
Water being used elsewhere in the
house.
Avoid running water elsewhere while washer is lling.
Water inlet hoses are kinked. Straighten hoses.
Water inlet screens are clogged. Remove hoses and clean sediment from screens.
“Check drain lter”
Washer experienc-
ing drain problems
during cycle
Drain pipe blocked. Unclog drain pipe.
Pump lter clogged. See Care and Cleaning for pump lter cleaning
instructions.
“Check the door”
Washer door is
open or not closed
completely
Close door completely.
Service Prevention Checklist
Solutions to Common Problems