RTM-8000 GSM/GPRS Compact Flash Card Owner’s Manual
Copyright Statement Copyright 2002 by Audiovox Communications Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Audiovox Communications Corp.. Disclaimer Audiovox Communications Corp.
Important Safety Precautions When using this product, the safety precautions below must be taken against possible legal issues and damages. SAFETY IN AIRCRAFT The interference would be caused by this product to an aircraft's navigation system and its network. In most countries, using this product on board an airplane is against the law. SAFETY FOR ENVIRONMENTS Do not use this product in gas stations.
Attention Handle the product with care. Do not drop, bend or apply strong forces to the product. Otherwise, unrecoverable damages will occur in its internal components. There are no user serviceable parts inside this product. If this product appears to be broken, call a qualified service personnel or send this product to your original dealer. Do not attempt to disassemble or repair this product as it may result in electric shock or unrecoverable damage to the product itself.
Tips When Using • Avoid using the product near metal structures (for example, large metal furniture or steel frames of a building). The transmission and reception of signal can be effected by these objects. • Avoid using the product near strong electromagnetic sources, such as microwave ovens, sound speakers, TV and radio. • Avoid using the product right after dramatic change of temperature. • Make sure that the signal strength is in good condition before sending or receiving important data.
Table of Contents Overview Welcome ..........................................2 Package Contents ............................3 Appearance ......................................4 The RTM-8000 ................................................... 4 The status indicator ............................................. 5 The remote controller .......................................... 5 Installing and Configuring the RTM-8000 System Requirements .......................7 Hardware & software requirements ...........
Starting Dialer .............................................. 40 Exit ..................................................................... 43 Dialer Screen ................................................ 44 Icons on the Status Display .......... 44 Command Bar ........................................ 45 Mode Buttons ........................................ 45 Show/hide Tool Bar Button ................... 45 Volume Adjustment Slider ..................... 46 Send Key .......................................
category ........................................................ 62 Duplicating a Phonebook entry ..................... 63 Message ............................................................... 64 Writing and sending a new message .............. 64 Reading a message ........................................ 66 Searching for a message ................................ 67 Replying to a message ................................... 68 Forwarding a message ...................................
Information ......................................................... 96 Card information .......................................... 96 Online Help .................................................. 96 About Dialer ................................................. 96 Troubleshooting iv Installation of the RTM-8000 is unsuccessful ....... 98 Can not make or receive calls ............................... 98 Can not establish GPRS connection ..................... 98 GPRS connection is slow and unstable .....
1 Overview 1
Welcome Congratulations on your purchase of the RTM-8000, GSM/GPRS Compact Flash card! With this card, you can instantly turn your Pocket PC or PC into a wireless communication device so you can perform voice/data communication anytime and anywhere. You can not only enjoy high quality voice communication but rapid and stable GPRS data connection. You can finally get rid of the tiny little screen of your mobile phone and access various on-line information comfortably.
Package Contents Check the contents of the package. The following items should be included. If there is any item damaged or missing, please contact your dealer immediately.
Appearance The RTM-8000 Antenna Status indicator SIM card socket Move the antenna upward while in use. Headset jack Note: The headset can be plugged into the headset jack for making a call or answering incoming calls. Do not remove the antenna from the RTM-8000.
The status indicator The working status of the RTM-8000 is shown by the status indicator. Please refer to the table below for the blinking patterns of the indicator and the status they represent: Color Pattern Status Amber Blink every second No service. Amber Blink slowly GSM network connected. Amber Blink fast Searching for network. Green Blink slowly GSM/GPRS connected. Voice/data call in progress. Green Blink fast There is an incoming call.
2 Installing and Configuring the RTM-8000 6
System Requirements Check your hardware and software and see if they satisfy the requirements below. If you are not sure, please consult your dealer or operator. Hardware & software requirements • A valid SIM card.
Insert the SIM card into the SIM card socket flip. Pay attention to the direction of the SIM card and the metal contact when you insert. The beveled corner Metal contact Close the SIM card socket flip and slide it into place.
Install the RTM-8000 to Pocket PC Refer to the illustration below to insert the RTM-8000 into Pocket PC. Note: The way to insert the RTM-8000 may be different from Pocket PC to Pocket PC. Please refer to the documentation of your Pocket PC for details. The configuration below is for reference only. Please consult your operator for detailed configuration parameters. Tap Start, Settings.
Tap the Connections tab. Tap the Connections icon.
Tap to select Internet Settings. Tap Modify.
Tap New.... Enter the name of the connection and select GPRS Modem. Set baud rate to 115200. Tap Advanced... to continue.
Tap TCP/IP tab. Make sure that Use server-assigned IP addresses is selected. Uncheck Use software compression and Use IP header compression checkboxes. Tap Name Servers tab to continue. Make sure that Use server-assigned addresses is selected and tap ok.
Tap Next. Enter *99# in the Phone number field and leave the Country code and Area code fields empty. Tap Next.
Enter +cpin="****";+cgdcont=1,"ip","APN" (where **** is your PIN code, and APN is the Access Point Name of your operator) in the Extra dial-string modem commands: field. If the PIN code of your SIM card is not enabled, just enter +cgdcont=1,"ip","APN". Tap Finish. For example, If your PIN code is 1234, and the APN of your operator is "internet", enter the following: +cpin="1234";+cgdcont=1,"ip","internet" Tap ok.
Tap Dialing Locations tab. Tap Dialing Patterns....
Enter G in all fields and tap ok. Tap ok. The configuration is complete.
Installing the RTM-8000 on a PC To install the RTM-8000 on a PC: • According to the operating system of your PC, install appropriate driver and then the RTM-8000 Compact Flash card. • Configure the settings of the RTM-8000 Compact Flash card driver. Note: Be sure to install RTM-8000 driver before inserting the card into your PC. Installing RTM-8000 driver Installing driver for Windows 98 SE/Me Insert the CD-ROM into your CD-ROM drive and double-click the setup.exe icon in the WIN98SE&ME folder.
Click Next. The installation wizard will start copying files to your system.
The installation wizard will ask you to restart your computer. Close all running programs and click Finish to restart your computer. The following message will appear on the screen after restart. Insert the RTM-8000 into your PC and click OK. Note: The way to insert the CompactFlash and PCMCIA card may be different from PC to PC. Please refer to the documentation of your PC for details.
The RTM-8000 will be detected automatically as a GPRS Modem. The installation wizard will continue with the rest of the installation process automatically. Click OK. The GPRS Modem Configuration Tool window will appear. Follow the description of “Configuring the settings of the RTM-8000” on page 31 to configure the settings of driver.
Click Finish. The installation of the RTM-8000 is complete. Installing driver for Windows 2000 Insert the CD-ROM into your CD-ROM drive and double-click the setup.exe icon in the WIN2000&XP folder. Driver installation wizard will appear on the screen.
Click Next. The installation wizard will start copying files to your system.
The following message will appear on the screen. Insert the RTM-8000 into your PC and click OK. Note: The way to insert the CompactFlash and PCMCIA card may be different from PC to PC. Please refer to the documentation of your PC for details. The RTM-8000 will be detected automatically. The installation wizard will continue with the rest of the installation process automatically.
Click OK. The GPRS Modem Configuration Tool window will appear. Follow the description of “Configuring the settings of the RTM-8000” on page 31 to configure the settings of driver. Click Finish. The installation of the RTM-8000 is complete.
Installing driver for Windows XP Insert the CD-ROM into your CD-ROM drive and double-click the setup.exe icon in the WIN2000&XP folder. Driver installation wizard will appear on the screen. Click Next.
The installation wizard will start copying files to your system. The following message will appear on the screen. Insert the RTM-8000 into your PC and click OK. Note: The way to insert the CompactFlash and PCMCIA card may be different from PC to PC. Please refer to the documentation of your PC for details.
Found New Hardware Wizard will appear on the screen. Click Next. The computer will start detecting the RTM-8000.
Click Continue Anyway. The wizard will continue installing. Click Finish.
The computer will detect the RTM-8000 again. Click OK. The GPRS Modem Configuration Tool window will appear. Follow the description of “Configuring the settings of the RTM-8000” on page 31 to configure the settings of driver. Click Finish. The installation of driver is complete.
Configuring the settings of the RTM-8000 You can configure the settings of the RTM-8000 in the GPRS Modem Configuration Tool window during installation. If you need to change these settings afterwards, click Start on Windows Taskbar and select GPRS Modem Tools, GPRS Modem Configuration to open the GPRS Modem Configuration Tool window and make changes. The section below describes each setting item in the window. For actual setting parameters, please consult your operator.
Phone Number Enter the phone number to dial, for data connections (such as *99#) in this field. This is specified by your operator. Extra Setting Required If extra settings are required, you can enter the parameters here. These include: APN Only: If only the APN address is required, enter that of your operator here. Entire setting: If a complete setting string is required, enter the string here.
3 Using the RTM-8000 33
Using Wireless Data Connection on Pocket PC Tap Start, Settings. Tap Connections tab.
Tap the Connections icon. Tap Connect.
If used, enter the user name and password supplied by your operator. Tap OK. The Connecting... dialogue box pops up.
If connection is established successfully, Connected dialogue box will appear. Now you are ready to surf the Internet using Pocket Internet Explorer or other applications. Note: To disconnect from the Internet again, tap the two-arrow symbol on the top bar of your PDA screen. When the dialog box appears, tap End.
Using Wireless Data Connection on PC The RTM-8000 driver creates a GPRS Modem Connection icon on your desktop. Double-click the icon and the connection dialogue box will appear on the screen. You can also open such dialogue box by clicking the Start button on Windows Taskbar and selecting Programs, GPRS Modem Tools, GPRS Modem Connection. Click Connect or Dial. The Connecting... dialogue box will pop up on the screen. If connection is established successfully, Connected dialogue box will appear.
Dialer (For Pocket PC Only) Overview Dialer is a Pocket PC application program that is designed to work with the RTM-8000. It provides an easy and intuitive interface to change your Pocket PC into a GSM/GPRS mobile phone. Features • Integrates the data in your Contact and Phonebook. You can make phone calls from your entries directly. • Provides capability that allows you to send long text messages. • Easy management of your Phonebook and Messages.
Installing Dialer Before installing Dialer: • Backup the data on your Pocket PC. • Make sure your Pocket PC is connected to your PC and RTM8000 is inserted. Insert the software CD-ROM into your CD-ROM drive and double-click the Dialer10EN.exe icon. The installer starts automatically. Follow the instructions on the screen to proceed. Getting to know Dialer Starting Dialer To start Dialer: Tap Start, Programs.
Tap Dialer. If the PIN code of your SIM card is enabled, you will be prompted to enter it. Enter your PIN code and tap OK. Note: If you entered wrong PIN code three times in a row, the SIM card will be blocked. In order to unblock the SIM card, you have to enter the PUKcode of your SIM card. Contact your operator to unblock it.
Dialer main screen will appear. It will start searching for the network automatically. If network is acquired, the operator name will appear on Dialer. If no network is available, Off Line will appear instead.
Note: If no SIM card is installed on RTM-8000, or the SIM card is invalid, you can only tap SOS to make emergency calls. Exit To exit Dialer, tap Edit on the Command Bar and select Exit.
Dialer Screen Status Display Volume Adjustment Slider Cancel Key Send Key Alphanumeric Keys Command Bar Show/hide Tool Bar Button Mode Buttons Icons on the Status Display Icon Meaning Signal strength Battery level 44 Using the RTM-8000 Description Indicates the strength of network signal. The more bars displayed, the stronger the signal. Indicates the level of Pocket PC battery. The more bars displayed, the more battery power available. The bars scroll if the Pocket PC is using AC power.
New voicemail New text message This icon indicates that you have a new voicemail. This icon appears when a new text message is received. Mailbox full This icon indicates that your mailbox is full and you need to delete some messages. Roaming This icon indicates that you are roaming under another GSM network. Silent GPRS connection Call in progress This icon appears when the ring volume is turned off (silent). This icon indicates that GPRS connection is established.
Volume Adjustment Slider Drag the slider to adjust headset volume. Dragging it to the right increases volume and left decreases volume. Send Key • When there is an incoming call, tap this key to answer the call. • After phone number is entered using alphanumeric keys, tap this key to dial. • Tap and hold this key to redial the last dialed number. Cancel Key • When there is an incoming call, tap this key to reject the call. • When you are dialing phone numbers, you can tap this key to cancel dialing.
Using Dialer Making a call To make a call: Tap alphanumeric keys to enter phone number. Note: • To clear a wrong number, tap key. Tapping • To insert pauses between numbers, tap P on • To make an international call, tap and hold key clears a whole line. key. key until "+" (international call prefix) appears, and then enter the country code, area code (omit the zero) and phone number.
Tap key to dial. When the call is connected, the phone number and call time counter will appear on the status display. Phone number Call time counter Tap key to end the call. You can also make a call from your Phone Book. For details, please refer to “Making a call from Phonebook” on page 59. Redialing the last dialed call Tap and hold ically. 48 Using the RTM-8000 key.
Answering a call When an incoming call is received, ring tone is generated and the icon flashes. Meanwhile, if the caller ID is available and can be found in your Phonebook, the caller’s name will appear on the status display. Otherwise, only "Unknown number" will appear. Caller ID Tap to answer the call. Otherwise, tap To end the call, tap to reject. key.
Missed call message If a call (or multiple calls) is missed, the missed call message containing the last missed caller’s name ("Unknown number" is shown when the caller’s name is unknown) will appear on the status display. Tap key to clear the message. You can also view the details of missed calls or reply to them. See “Viewing call records” on page 58. Receiving text messages Note: Related message settings must be configured before you can use the text message and voicemail message functions.
Listening to voicemail When a voicemail message is received, the icon appears on the status display. Tap key to connect to your voicemail box and listen to the voicemail message.
Options during a call Note: To use the functions during a call, you need to subscribe them to your operator and enable them in Dialer. For details on how to enable them in Dialer, please see “Call Service” on page 73. Call waiting If another call is received when you are on a call, the call waiting message will appear. To answer the new incoming call, tap Answer. Otherwise, tap Reject. Current active call The new incoming call The current call will be held automatically if the new call is answered.
Call swapping To swap two active calls: Tap Options. The Call State window appears. Tap Swap.
Conference call To establish a conference call in a multi-party call, tap Conference in the Call State window. Private call During a conference call, tap to select a calling party and tap Private in the Call State window. With this function, you can talk to the calling party you selected without being heard by the other calling parties. To return to the conference call, tap Conference.
Holding/Unholding a call To hold/unhold a call in a multi-party call, tap to select the call you want to hold/unhold and tap Hold or Unhold. Disconnecting a call To disconnect a call in a multi-party call, tap the call you want to disconnect in the Call State window and tap Disconnect.
Phonebook Dialer’s Phonebook integrates the Phonebook data on your SIM card and the Contact data in the Pocket PC. You can manage the data easily and make calls from them quickly. To enter Phonebook mode, tap the Phone Book mode button . Adding a new Phonebook entry To add a new Phonebook entry: In Phonebook mode, tap the Show/hide Tool Bar Button and then the button on the Tool Bar. Or, in any operation mode, tap Edit on the Command Bar and select Add New Phone Number....
The Add New Phone Number screen will appear. Enter name, number and select where this new entry will be saved in the Memory drop-down menu. Specify a location by tapping the arrows in the Position box. Specifying your own number Select Owner number in the Memory drop-down menu and enter your own phone number. Specifying the emergency number Select Emergency in the Memory drop-down menu and enter the emergency number. The emergency number can be called even when SIM card is not inserted.
Viewing Phonebook entries In Phonebook mode, tap the drop-down menu to select a category, and the Phonebook entries under selected category will appear. For example, if SIM card is selected, all Phonebook data stored on the SIM card will appear. Viewing details of a Phonebook entry • Tap to select an entry and then tap the button on Tool Bar. • Double-tap an entry. • Tap to select an entry, then tap Edit on the Command Bar and select Properties. • Tap and hold an entry and select Properties...
Making a call from Phonebook In Phonebook mode, tap an entry (or a call record) and then tap button on the Tool Bar. Or, Tap and hold an entry and select Dial in the submenu that appears. Dialer will begin making the call automatically. Editing a Phonebook entry Refer to “Viewing details of a Phonebook entry” on page 58 to open the details of the Phonebook entry you want to edit. Edit the Phonebook entry. When you are done editing, tap ok.
Adding/editing/deleting a Phonebook category In Phonebook mode, tap Edit on the Command Bar and select Edit a Category.... Enter the name of the new category and tap Add.
To rename an existing category, tap to select the category in the Current Phonebook Category list and tap Rename. To delete a category, tap to select the category and tap Delete.
Copying/moving a Phonebook entry to another category After you create a new Phonebook category, you can use this function to copy or move Phonebook entries to the new category. In Phonebook mode, tap to select a Phonebook entry (or tap and drag to select multiple entries), then tap Edit on the Command Bar and select Copy to.... Or, tap and hold on a Phonebook entry and select Copy to... in the submenu that appears.
The "Copy Phone Number to" screen appears. If you want to copy selected entry (or entries), tap Range. Tap All to copy all entries. Then, tap the "To:" drop-down menu to select the destination category. Tap OK to start copying. Copy the selected Phonebook entries or all Phonebook entries. Destination category Follow similar steps to move Phonebook entries. Duplicating a Phonebook entry To duplicate a Phonebook entry: • Tap a Phonebook entry and then tap Edit on the Command Bar and select Duplicate.
Message You can read, write and send text messages in Message mode. Tap button on the Tool Bar to enter Message mode. Note: Before you can use the Message functions, you need to set up related message settings first. For details, please refer to “SMS Service” on page 81. Writing and sending a new message Tap the Show/hide Tool Bar Button sage... button and then the Add new mes- on the Tool Bar in Message mode. Or, in any operation mode, tap Edit on the Command Bar and select Add New Message....
Edit the message. Enter receiver’s number or tap the Receiver button to pick up a receiver or multiple receivers from Phonebook. Enter the contents of the text message. The maximum length is 459 characters (including symbols and spaces). If you want to save the message, tap to select a destination folder. Tap Send to send the message immediately. If you want to save the message and send it later, tap Save. The sent messages will be saved in Sent folder automatically.
Reading a message You can view the contents of a message by doing any of the following: • In Message mode, tap to select a message, then tap Edit on the Command Bar and select Properties. • Tap to select a message and then tap the button on the Tool Bar. • Tap and hold a message and select Properties in the submenu that appears. • Double-tap a message.
Searching for a message Enter the keyword in the Search field. The message(s) containing the keyword will appear.
Replying to a message In Message mode, double-tap the message you want to reply. Or, tap to select the message you want to reply, then tap Tools on the Command Bar and select Reply Message.... Edit the reply message and tap Reply.
Forwarding a message In Message mode, double-tap the message you want to forward in Outbox or Draft folder. Edit the message. Enter receiver’s number or tap the Receiver button to pick up a receiver or multiple receivers from the Phonebook. Enter the contents of the text message (optional). The maximum length is 459 characters (including symbols and spaces). If you want to save the message, tap to select a destination folder. Tap Send to send the message or Save to save the message and send later.
Re-sending a message You can use this function to send a message again. In Message mode, tap to select a message in Outbox, Draft or Sent folder and tap the button on the Tool Bar. Or, tap and hold a message in Outbox, Draft or Sent folder and select Send message in the submenu that appears.
Adding/renaming/deleting a message folder In Message mode, tap Edit on the Command Bar and select Edit a Category... To add a new folder, enter the name of the new folder and tap Add, ok.
To rename an existing folder, tap to select the folder in the Current SMS Category list and tap Rename. To delete a folder, tap to select the folder and tap Delete.
Services You can set up and activate/deactivate operator dependent services. Call Service Tap Tools on the Command Bar and select Options..., Call Service.... The Call Service screen will appear. Tap each tab to view its options.
General Here you can decide whether you want to send your number to the recipient or not when calling. If you do not send your number while making a call, your number will not appear on recipient’s phone. Use your operator default setting. Send your number. Don’t send your number. Call divert If for any reason you can not answer a call, you can activate the call divert function to direct incoming calls to a specific phone number. Tap to select a divert condition. Enter the number you want to diver to.
• Voice call - Divert all: divert all incoming voice calls unconditionally. • Voice call - Divert when busy: divert all voice calls when you are on a call. • Voice call - Divert when no reply: divert all voice calls when they are not answered. • Voice call - Divert when not reachable: divert all voice calls when you are outside the network coverage area. • Voice call: Divert when not available: divert all voice calls whenever you are not available for answering a call.
Call barring With this call service, you can bar (restrict) incoming and outgoing calls under certain conditions. Tap to select a barring condition. Tap On to activate. You will be prompted to enter the call barring code. Tap Off to deactivate. Tap Status to inquire current call barring status. • Outgoing call - Barring all: bar all outgoing calls. • Outgoing call - Barring international calls: bar all outgoing international calls.
Send unstructured supplementary service data You can enter unstructured supplementary service data (USSD) and access related services. For details about the contents of service, please consult your operator. Enter data here and tap Send.
Network Service Tap Tools on the Command Bar and select Options..., Network Service... The network service setting deals with the selection of network. You can let the RTM-8000 select a home network automatically, or when you are roaming under another network, you can select the friendly network manually by yourself. Current operator name. Tap Automatic to let RTM-8000 select a home network automatically. Tap Manual to let RTM-8000 scan all existing networks and you select one later.
Security Service Tap Tools on the Command Bar and select Options..., Security Service... Options in Security service allow you to enable/disable and modify security codes. Enable/disable PIN code request. If enabled, you will be asked to enter your PIN code when starting Dialer. Enable/disable phone code request. Tap to change access codes.
Changing access codes About the access codes Network Code: The code for accessing your operator’s GSM network. You can get such code from your operator Phone code: The code for preventing unauthorized use of your RTM-8000. If Phone code is enabled, you have to enter it each time you run Dialer. The default Phone code of your RTM-8000 is 12345678.
SMS Service Tap Tools on the Command Bar and select Options..., SMS Service.... Here you can configure message settings. For detailed parameters, please contact your operator.
• SMS service center: enter your message service center number (available form your operator). • Voice mail number: enter the voicemail box number (available form your operator). • Send as: depending on the device that will receive your message, tap to select a format for sending messages. • Send SMS: tap to select the type of carrier that is used to send your messages. • Delivery report: tap to check or uncheck the checkbox.
Settings General Settings The options of General Settings allow you to replace Dialer skin (background) and adjust power settings. Tap Tools on the Command Bar and select Options..., General Settings... The General Setting window will appear.
Choosing a skin (background) You can select any bitmap (.bmp format, 240x270 pixels) file (for example, your favorite photo) as the skin (background appearance) of your Dialer main screen. Tap Select to browse for and select a desired file. There are three skin options: • Original dimension: keep the original dimension of the skin file you selected. • Fit to screen: if the dimension of the image file you selected does not fit that of screen, fit the image to screen size either by width or by height.
Ringer Settings The options of Ringer Settings allow you to customize the ring tones for incoming calls and messages. Tap Tools on the Command Bar and select Options..., Ringer Settings.... Tap the arrows to adjust delay duration. Tap to browse for a .wav file and select it as the ring tone for incoming calls. Tap to delete selected ring tone. Tap to play selected ring tone. Tap to delete selected message alert tone. Drag the slider to adjust ring tone/alert tone volume.
Button Settings Options of Button Settings allow you to assign several frequently used actions to the hardware buttons of your Pocket PC. Tap Tools on the Command Bar and select Options..., Button Settings.... Tap to select a button in the Hardware button box.
Tap to select an action in the Button assignment box. Tap ok. Now you can use the hardware buttons of your Pocket PC to execute their assigned actions. Note: The Screen toggle action allows you to turn off the screen while keeping Dialer active. You can use it to save the power of your Pocket PC.
Display Rules You can set up the display format of phone numbers in Dialer with the options of Display Rules. Multiple display rules can be established and Dialer will detect the numbers you entered and convert them to corresponding preset formats automatically. For example, if a 10-digit display rule has been created: (0x)xxxx-xxxx When you enter a 10-digit phone number 0234567890, Dialer will change its format into (02)3456-7890 automatically.
Enter a new display rule and tap Add. Note: The new display format is assigned the lowest priority by default. Changing the priority of a display rule Tap to select a display rule and then tap up, or to move the priority one level to move the priority one level down. Editing a display rule To edit a display rule, tap the one you want to edit and tap Modify. Deleting a display rule To delete a display rule, tap the one you want to delete and tap Delete.
Reset to default settings To reset the settings of Dialer to their default values, tap Tools on the Command Bar and then select Options, Reset to Default Settings....
Data Connection Establishing GPRS Data Connection Note: • The GPRS settings must be configured before you can use GPRS data connection. Follow the description in “Install the RTM-8000 to Pocket PC” on page 9 to configure GPRS data connection settings. • Voice services will be temporarily disabled while GPRS data connection is in use. That is, you will not be able to use Dialer to make/receive calls and send/ receive messages while you are using GPRS data connection.
A dialogue box will appear. Click Yes. Tap Connect.
If used, enter the user name and password supplied by your operator. Tap OK. The Connecting... dialogue box pops up.
If connection is established successfully, Connected dialogue box will appear. Now you are ready to surf the Internet using Pocket Internet Explorer or other applications.
Returning to voice services from GPRS data connection Terminate the GPRS data connection by tapping the connection in progress icon (the two-arrow symbol) and then the End button in the Connected dialogue box that appears. Tap Tools on the Command Bar and then select Data Connection, Enable GSM.
A dialogue box will appear. Tap Yes. Information Card information You can view the information about your RTM-8000 here. Tap Tools on the Command Bar and select Card information.... The card information will appear on the screen. Online Help To access online instructions on using Dialer, tap Tools on the Command Bar and select Help. About Dialer You can view the information about the Dialer here. Tap Tools on the Command Bar and select About. The information will appear on the screen.
4 Troubleshooting 97
Installation of the RTM-8000 is unsuccessful If you are installing the RTM-8000 to PC, check the following: • Did you install appropriate driver according to your operating system? Otherwise, re-install using appropriate driver program. • Did you insert the RTM-8000 into your PC before you are prompted to do so? Remove the driver program using Add/Remove Program in Control Panel and install again. Insert the RTM-8000 when you are prompted to do so.
GPRS connection is slow and unstable • Disconnect and connect again. You may be switched to a better network trunk line with better communication quality. • If the problem persists, avoid using GPRS connection during the time when network traffic is heavy, or move to a location where signal reception is better. Cannot return to voice services from GPRS data connection Try one of the following: • Press the "Reset" button of your Pocket PC to reset it.
100 Troubleshooting
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