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8 | WARRANTY AND SERVICE
®/™ ©2018 KitchenAid. All rights reserved. KITCHENAID and the design of the
stand mixer are trademarks in the U.S. and elsewhere.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Cold Brew Coffee Maker for information
on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Cold Brew
Coffee Maker should fail within the first
year of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Cold
Brew Coffee Maker returned to us. Your
replacement unit will also be covered by
our one year limited warranty.
If your Cold Brew Coffee Maker should fail
within the first year of ownership, simply
call our toll-free Customer eXperience
Center at 1-800-541-6390 Monday
through Friday. Please have your original
sales receipt available when you call. Proof
of purchase will be required to initiate the
claim. Give the consultant your complete
shipping address (no P.O. Box numbers,
please).
When you receive your replacement
Cold Brew Coffee Maker, use the carton,
packing materials, and prepaid shipping
label to pack up your original Cold
Brew Coffee Maker and send it back
to KitchenAid.
We’re so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your Cold
Brew Coffee Maker should fail within the
first year of ownership, we will replace
your Cold Brew Coffee Maker with an
identical or comparable replacement. Your
replacement unit will also be covered by
our one year limited warranty.
If your Cold Brew Coffee Maker should fail
within the first year of ownership, simply
call our toll-free Customer eXperience
Center at 1-800-807-6777 Monday
through Friday. Please have your original
sales receipt available when you call. Proof
of purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement
Cold Brew Coffee Maker, use the carton,
packing materials, and prepaid shipping
label to pack up your original Cold
Brew Coffee Maker and send it back
to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
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