Owner manual

Kofax Front-Office Server Configuration Guide for SharePoint
Kofax, Inc. 11
Why is there an invalid logon exception when I attempt to connect to SharePoint through Kofax
Front-Office Server Administration Console?
You need a Kofax Front-Office Server user account that matches a user account in SharePoint.
Refer to Setting Up User Accounts
on page 9setting up a matching account.
How do users verify that the documents are being sent to a destination?
Use SharePoint to view the documents that were sent.
Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax Support
pages provide product-specific information, such as current revision levels, the latest drivers and
software patches, online documentation and user manuals, updates to product release notes (if
any), technical tips, and an extensive searchable knowledgebase.
The Kofax Web site also contains information that describes support options for Kofax products.
Please review the site for details about the available support options.
If you need to contact Kofax Technical Support, please have the following information available:
 Kofax Front-Office Server software version and build number
 Operating system and service pack version
 MFP or scanner make and model
 Kofax Document Scan Server version
 Destination type name, version, and configuration
 Special/custom configuration or integration information