This release connector is deprecated. Use Kofax Capture and the appropriate Kofax Capture release script to release documents to a specific destination. KOFAX Front-Office Server 2.
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Contents Introduction ...................................................................................................................................................5 Additional Documentation ..................................................................................................................5 System Requirements ...................................................................................................................................5 Configuring Kofax Front-Office Server .........
Contents 4 Kofax, Inc.
Kofax Front-Office Server Configuration Guide for Fax Introduction This guide shows how to configure Kofax Front-Office Server to send documents by fax through any of the following types of fax servers: Kofax Communications Server Open Text Fax Server (RightFax) Biscom FAXCOM Fax Server When you release a document to fax, either through Kofax Front-Office Server Web Client or the MFP front panel, index fields appear for entering your fax recipient.
Kofax Front-Office Server Configuration Guide for Fax X To configure Kofax Front-Office Server to send faxes 1 Install and configure the Kofax Fax Connector and any client software required to communicate with the fax server. The installation file for Kofax Fax Connector is in the OtherResources\FaxConnector folder where Kofax Front-Office Server is installed. Refer to the Kofax Fax Connector Installation Guide for instructions. 2 Deploy RSModuleConnectorFax.
Kofax Front-Office Server Configuration Guide for Fax Important For the Contacts list lookup to work, Outlook must be configured with the Microsoft Exchange Server account type, and Use Cached Exchange Mode must be enabled. Any newly added Contacts will become available the next time the user’s Outlook client synchronizes with the Exchange Server. Refer to the Kofax Front-Office Server Administrator’s Guide for information about these data sources.
Kofax Front-Office Server Configuration Guide for Fax Recommended FoIP Kofax RightFax Biscom 1728 pixels @ 204 dpi Yes Yes Yes Yes Yes 1728 pixels @ 200 dpi No Yes Yes Yes Yes Page width 1654 pixels @ 200 dpi No Yes Yes Yes Yes Minimum (pixels) – 1 1 1 1 Maximum (pixels) – 1728 5000 5000 5000 Color Mode Table 1.
Kofax Front-Office Server Configuration Guide for Fax Table 2. Recommended Storage and Compression Options Color Mode Property Recommended FoIP Kofax RightFax Biscom Uncompressed No Yes Yes Yes Yes PackBits No Yes Yes Yes Yes CCITT 1D, MH, EOL Byte aligned No Yes Yes Yes Yes Group 3 Fax, MH, EOL Byte aligned No Yes Yes Yes Yes Group 3 Fax, MR No Yes Yes No No Group 4 Fax Yes Yes Yes Yes Yes Default Values for Fields If you define default values in the bis_config.
Kofax Front-Office Server Configuration Guide for Fax Why did the fax fail to be sent to the recipient? Check the logs to find out the type of error. Then, do the following: Make sure that the fax server is online and the server where Kofax Front-Office Server is installed is connected to it. Make sure you have properly installed and configured the Kofax Fax Connector and set the user name and password for the fax server in the bis_config.xml file.
